Customer Ratings & Reviews
See more imagesMint Mobile - 3-Month 5GB eSIM Prepaid Plan (Digital Delivery) - Mint Green
- Model:
- Mint Mobile eSIM DDP.com 45
- SKU:
- 6523654
Customer reviews
Top Mentions
would recommend to a friend
- Rated 3 out of 5 stars
eSIM review
MorrisB Posted
I went with three stars because I couldn't use it on the new Motorola stylus unlock phone I just purchased when I check compatibility it said that my phone was compatible with the eSIM. But after I purchase the eSIM and try to activate it with my Motorola it said my Motorola is not eSIM compatible so I end up having to sell it to a friend who had an iPhone and it was compatible with her phone. He says it's working just fine with her iPhone but I end up losing out on $15 because I sold it to her cheaper than what I paid for it. IT only got three stars because my friend said it was working fine.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted
Hi Morris, we're really sorry to hear we didn't work out. If you'd like to chat with one of our agents to take a look at what we can do, Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
additional
CrystalB Posted
I think the esim product should be more complete. Because I got an error when activating esim, it reported a system error.
I would recommend this to a friend - Rated 5 out of 5 stars
"Affordable and Convenient: Mint Mobile’s 3-Month
ShuaibYunusM Posted
The Mint Mobile 3-Month 5GB eSIM Prepaid Plan is an excellent choice for anyone looking for an affordable, no-frills wireless plan. The eSIM activation process is convenient, the coverage is reliable, and the price is unbeatable. If you’re a light data user and have an eSIM-compatible device, I highly recommend giving this plan a try. For heavy data users, however, you might want to explore Mint Mobile’s higher-data plans. Overall, I’m very happy with my purchase and will likely renew after the three months are up!
I would recommend this to a friend - Rated 2 out of 5 stars
Steer clear of this mess
JaredM Posted
What a disaster this digital product is. Be prepared to not have a functioning code for several days while the process settles. I received the email and code right away, but Mint did not have the code in their system yet. Best Buy can't/won't help, and say to contact Mint. Mint dropped my call 4 times before I became annoyed enough to call back Best Buy and make it their problem. Best Buy also will not refund this due to it being a digital product. A ticket was opened through Best Buy, but I don't think anything happened on their end other than enough time passed that the system/process worked through and 4 days later the code finally worked. Reading other reviews here this seems like the normal process that Best Buy and Mint don't even understand. I would just simply steer clear of these digital products that relate to cell plans. Best Buy, I'd suggest not selling this product to prevent frustrated customers or at least document to not expect a functioning code for 3-5 days after purchase in some cases.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted
Hi Jared, we're so sorry for the poor service you've had with us. We'd love to get in touch with you ASAP to see how we can get things turned around. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and one of our expert Care agents will be right with you. <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
So Easy! So Good! So Happy! Mint is the BEST!
DrewS Posted
I heard about Mint from a coworker and I was pretty skeptical. I was paying over $80/mo and $15/mo seemed too good to be true. I saw one of their ads with Ryan Reynolds that said they use T-Mobile's network and figured it was worth a shot since it was basically half of my AT&T bill to try Mint for three months. BEST DECISION EVER. Mint is not only a fraction of the price but I have better coverage and speeds than I did with AT&T. The whole process of transferring my number and getting my eSIM running was so smooth. I did have to contact their customer service because AT&T was doing some of their usual funny business when I was trying to transfer my number, and their customer service is amazing! The agent was so friendly and helpful. They helped me get everything resolved with AT&T in no time. Now that I switched my wife and mom over, I'm saving even more. After my 3 months were up, I renewed for a year to keep the best price. I don't know if there's a better feeling than knowing I just had to make one payment and I'm saving nearly THOUSANDS this year. My family's trip to Hawaii this year is all possible because of Mint. If you're having any doubts, DON'T. Switching was one of the best decisions you'll ever make. The only regret you'll have is why you didn't do it sooner.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted
Enjoy the savings (and that Hawaii trip), Drew. Thanks so much for leaving us a review. <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
A dumpster fire of a product
HatingDecision Posted
I hate myself for buying this without reading the reviews. Activation didn’t work because the link to the Mint app just takes you to the regular Mint app and you have no way to enter the 10 digit PIN. Now I have to contact Mint or Best Buy on the phone to sort out this mess. Awful product. What a waste of time. Avoid like the dumpster fire it truly is.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted
Hi there, we're really sorry for the activation issues you experienced and we're more than happy to connect with you to see what went wrong. For any additional support, we encourage you to reach out to us at (800)-683-7392 or utilize our online chat service at https://www.mintmobile.com/chat/?chatbot-open. <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
Need to improve
RuthvikK Posted
Coverage is very less in lot of areas. Network is not available in some locations.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted
Thanks for your feedback. We're more than happy to take a look at improving our coverage in these areas. Feel free to reach out to us so we can further assist you. Our team is available either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open. <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
esim prepaid
FernandoN Posted
The product is of excellent quality, and the packaging was very secure. It even arrived ahead of schedule! Everything was so beautifully and carefully wrapped. Congratulations!
I would recommend this to a friend - Rated 1 out of 5 stars
Don't buy
WilliamM Posted
I bought this esim online and the instructions from BestBuy don't match what's needed to activate the esim on your phone. I spend hours talking to both BestBuy and Mint Mobile and each just pointed at the other. I wasted my $45 and will buy something from another mobile company.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted
Really sorry for this experience, William, and we'd love to get in touch with you ASAP to make sure everything gets set up properly. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and one of our expert Care representatives will be right with you. <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 2 out of 5 stars
Not a physical SIM-check what your phone takes fir
Jules Posted
Had to return because this is for phones that don’t use a physical SIM card-they use digital. Was on the phone for three days before someone knew what was going on.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted
Sorry for any confusion, Jules. We're happy to connect with you to see what can be done about this. We're just a call away at (800)-683-7392, or you can choose to chat with us online at https://www.mintmobile.com/chat/?chatbot-open. <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Unable to activate
James Posted
BBY sent the email with the code and the link. Used it on Android phone to install the correct app, (must input 10 digits, not 11). Put in request for new number and zip code, then it says set password, stalls out indefinitely on activation step.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted
We're sorry that we didn't meet your expectations, James. If you need any further support, please reach out to our team at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. We're looking forward to hearing from you. <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Unable to activate
Worst unable to activate it no one is taking responsibility either best buy or mint mobile
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted
Hi Charan, We're really sorry for the experience you had with us and would love to connect to see how things are going. We'd love to make sure your experience has improved. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Don't order this until you read the reviews.
SODISAPPOINTED Posted
I read the reviews but thought I could make it work. I was so wrong. Best Buy does not have the correct 11 digit alphanumeric code. I can't get a refund or a sim card that works.
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Does not work. DONT PURCHASE!!!!
CynthiaH Posted
It doesn't work. I still haven’t been able to activate it wven tho my phone supports esim(12 pro)
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted
Hi Cynthia, we're truly sorry we haven't been a great fit. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can make sure this gets taken care of. <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Selling codes that doesn't work
RogerU Posted
Didn't work!.......................................
No, I would not recommend this to a friend - Rated 1 out of 5 stars
I would give 0 if i could
Ashley Posted
This is not eligible for all phones buyer beware!!
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Mint mobile
DeepG Posted
Best offer available, excellent coverage across the Florida state
I would recommend this to a friend - Rated 1 out of 5 stars
Worst product
Jansi Posted
Best Buy is the worst place to buy I brought this Esim for $45 and it’s for 5gb per month but outside we are getting unlimited data per month so don’t buy this product
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted
Hi Jansi, we're sorry for any confusion about our wireless plans. If you'd like to chat about your purchase and what we offer, please feel free to reach out to us at (800)-683-7392 so we can chat. We're always happy to help. <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Don't buy it.
LisaH Posted
Do not buy this. They don't actually send the activation information needed. I have been on calls with mint mobile support and best buy and I am getting the run around.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted
Hi Lisa, we're sorry for this bad experience. We'd love to connect with you to see what we can do to make things right. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you please? <img src="https://s3.amazonaws.com/stratos-logos/logos/mintmobile.png" alt="mintmobile" title="mintmobile" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Try to strive
YangShy Posted
This was the gift for my little (12-year old )daughter on May!After 3 months,she would be sent next 3 months sincere if she could control herself using cellphone no more than 1 hour per day.
I would recommend this to a friend