
You're excited to buy a new cell phone — now, make sure to protect it.Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: What happens to the Geek Squad Protection if I sell my phone?
A: You can transfer your Geek Squad Protection to the new owner with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
Q: Will Geek Squad Protection cover a battery that no longer holds a charge?
A: Yes, the plan includes a one-time replacement for your original non-disposable battery if it fails to hold a charge.
Q: Does this plan cover issues caused by normal wear and tear?
A: Yes, Geek Squad Protection will cover failures from normal wear and tear, such as problems with internal parts, speakers, or manufacturing defects.
Q: What does Geek Squad Protection cover beyond the manufacturer warranty?
A: Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: How do I file a claim if something happens to my phone?
A: You can visit your local Best Buy store to start a claim, or call Geek Squad at 1-800-433-5778 to ask questions about your plan.
Q: Are the accessories that came with my phone covered under this plan?
A: Yes, any accessories that came in the original cell phone box are covered, including chargers, earbuds, and more.
Q: What if I accidentally damage my phone, am I covered?
A: Yes, Geek Squad Protection provides peace of mind by covering accidental damage to your product.
A: Como cancelo la protección, ya no la necesito