
You're excited to buy a new cell phone — now, make sure to protect it.Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: Does Geek Squad Protection cover accidental damage to my new cell phone?
A: Yes, Geek Squad Protection covers you for accidental damage in addition to enhancing your manufacturer warranty.
Q: How long does this Geek Squad Protection plan last?
A: This Geek Squad Protection plan has a term length of 1 month.
Q: How can I get help with my Geek Squad Protection plan?
A: You can visit your local Best Buy store to start a claim or call 1-800-433-5778 to ask questions about your plan.
Q: Can I transfer my Geek Squad Protection if I sell or give away my covered product?
A: Yes, you can transfer your Geek Squad Protection with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
Q: How does Geek Squad Protection handle a cell phone screen with a shadow image or bad pixels?
A: Geek Squad Protection will repair your screen to look like new if you have a ghost image that won't go away or at least three pixels that are always the same color.
Q: What will Geek Squad Protection do if my cell phone battery won't hold a charge?
A: If your phone battery fails to hold a charge, Geek Squad Protection will provide a one-time replacement of the original battery.
Q: What types of cell phone failures are covered by Geek Squad Protection?
A: Geek Squad Protection covers failures from normal wear and tear, such as problems with internal parts, speakers, manufacturing defects, dust, internal heat, or humidity.
Q: Are the original accessories that came with my cell phone covered under Geek Squad Protection?
A: Yes, Geek Squad Protection covers any accessories that were included in the original cell phone box, including chargers, earbuds, and more.