Customer Ratings & Reviews
See more imagesMotorola - One 5G Ace 2021 (Unlocked) 128GB Memory - Frosted Silver
- Model:
- PALK0003US
- SKU:
- 6441181
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Its awesome...Ignore the snobby experts!
Middleagedreviewer Posted
I went to bed last night with 70% battery left!!! Its not a thousand dollar phone and should not be judged as such so ignore the snobby experts who compare it to something much more unaffordable. Im upgrading from a S7 edge that I have owned for 3 years. Its snappy fast in comparison, has a great screen, and battery life is so amazing. Most people just want a reliable phone where they dont have to bother about being attached to the charger like this one. The snobby experts suggest buying the more expensive Big Tech Google Pixel which doesnt have as good as a battery and no SD card. No thank you. I love this and I am ordering another phone for my wife. And if you live in Oklahoma City... Mint mobile is crazy cheap without a contract and provides great 5G! 60mpbs down and 50mbps up. Thats Mint mobile using the T mobile towers by the way.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi Middleagedreviewer,
Wow! Excellent choice! We can totally feel that you're very happy with the product you've bought from us. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. - Frank <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/> - Rated 5 out of 5 stars
Moto One 5g Ace Review
Chris Posted
Excellent phone. Battery lasts all day with heavy use. Nice large display. Great amount of internal storage. Camera produces nice pics. Have not tried night vision. I would recommend.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi Chris.
We appreciate your recommendation and thanks for purchasing our product. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there. - Frank <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/> - Rated 4 out of 5 stars
Good phone, I hope they ship it properly
NateM Posted
The phone itself works fine if you like Androids. No problems here with battery life/charging. We have 2 of these. The unit I ordered for my son was not packed properly for shipping, fortunately it doesn't seem to get jostled around too much.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi NateM, thank you for taking the effort to share this experience with us and we're sorry to hear that the device was not packed properly. Did you get the device in good condition?
As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please send us an email at [email protected]. -Ythan <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great phone - even better value
JulianP Posted
Purchased the unlocked model for my wife. She spends quite a bit of time on her phone and likes to take pictures. Good quality camera and fast performance when using apps. Has several features I would like on my (expensive) Samsung. Bonus is the case I purchased with it has a built-in screen protector. This case is not available for my phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
We are so thankful for giving us a positive rating, JulianP. Glad that you bought one of our products. If you would like, you could join your fellow Moto One 5G Ace users on our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Unlocked is Way To Go.
RayL Posted
One of the best ways to beat the high cost of monthly cell phone cost, is to buy a unlocked phone. You can find good phones for well under 500 dollars. Then just take your phone to a high quality prepaid carrier and pay 40 dollars a month, with no hidden fees. I upgraded from a Samsung S6 that I paid 700 dollars for in 2016, but just 40 dollars a month for service, After phone outlay, my monthly mobile cost stay low. The Motorola 5g Ace is a bargain at 399. So kick those cell phone blues to the curb, and buy yourself a unlocked phone at Best Buy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi RayL, I wanted to take a moment and say thanks for choosing Motorola. To be up to date with our devices, please do follow our official Motorola community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great phone, Great value @ 5G
Echodotexperience Posted
I had this phone for a week and has been excellent, fast, reliable, no bloated apps, 5G in 90% of the places I have been, regular updates, battery life, enough memory and expandable memory, Qualcomm chip, I love Moto's phone, been with them since early, to the smartphones now, X4, to the G Powers, compared to over $1K phones, for what I do, txt, apps, phone calls, is worth it, I only play games, movies, etc. once in a while, when I have too. But this phone is great for me for I do 90% of the time. I know is not the same Moto it was before, since is owned by Lenovo, but still heading to the right direction.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi Echodotexperience, Wow! Thanks for the great rating! We're glad that you appreciate this phone's specfications. You may want to check out, if you have not already, take a look at some other Moto One 5G Ace 2021 user's story here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en/. Love to have you. -Jess <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
- Rated 5 out of 5 stars
Love my Motorola cell phone
Karen Posted
This is the 3rd Motorola cell phone that I've had I really love them. I try the Samsung and I didn't have good luck with it so back to the Motorola for sure.
I would recommend this to a friend - Rated 5 out of 5 stars
Review
Pslaks Posted
I brought this phone for my wife, is so good to used , everything is good pictures, make a video
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Thank you for purchasing our product, Pslaks. We’re so grateful for the trust you’ve placed in Motorola. If you're interested, check our Motorola One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Thanks again for your support. - Mike <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
- Rated 5 out of 5 stars
Do it
Csheller Posted
I really like this phone, it has a lot of features that is exclusive for Motorola
I would recommend this to a friend - Rated 5 out of 5 stars
Great phone
MarcG Posted
Works good. Battery last all day without any issues. Get a case, dropped it and chipped the corner
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi MarcG, We appreciate you taking the time to give us very positive feedback and we're happy that you're satisfied with the phone's features. You can visit our official community page to share your thoughts and feedback here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Battery useless after 6 months
Michael Posted
This phone started off great. Unfortunately, for the past few weeks the battery life has plummeted. It used to support full day use with 30%+ left in the battery at night. I haven't changed chargers or anything, but now the battery can't make it 9 hours with only about 3 hours of active use (see picture from today). Pretty disappointing; my cheaper phones in the past lasted much longer.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted
Thank you for reaching out to us, Michael. We appreciate you letting us know about your phone's condition. As we stand behind our products, we would like to have the opportunity to investigate your phone's battery life concern. Please write us an email at [email protected]. We'll be there to help. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Moto One 5G Ace
NewbieEC Posted
I don't have much experience using a smart phone but I like the fingerprint security and my first time using Google wallet and using the NFC. For the price it was a good phone for a beginner like me.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Thank you for leaving us a positive rating NewbieEC, and for choosing Motorola! Don't hesitate to reach out to us if you have concerns with your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We'll be ther to help you. -Ythan <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Worth the price
VishalD Posted
Decent phone. Basic camera. Good display and loud speaker. Clean UI.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi VishalD, We're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto Motorola One 5G Ace 2021 smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Elle <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great phone for the price
MariaB Posted
So far it's been great. No problems at all. Great options and preformance for a great price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi MariaB, we're glad to hear your positive feedback and thank you for sharing your rating with us. Please visit https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en if you have questions or need help with your phone. We'd be glad to assist. -Mary <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great price
Frero Posted
I bought this phone and I didn’t know it was that great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi Frero, Thank you for taking the time to share your feedback with us. Glad that you like it. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Elle <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Really good!
AlineM Posted
Really good , I recently purchased this Motorola smartphone, and I must say, I liked it a lot. This device is impressively fast, making my daily tasks and multitasking a breeze. The large screen provides a great viewing experience, whether I'm browsing the web, watching videos, or playing games. Moreover, I was pleasantly surprised by the camera's performance; it captured sharp and clear photos. Overall, this Motorola smartphone exceeded my expectations in terms of speed, screen size, and camera quality.
I would recommend this to a friend - Rated 4 out of 5 stars
HELLO MOTO
tarbaby Posted
I have had this Moto for several months and I love it. Equal to are better than more expensive brands. As large a screen as any and 5G is readily available. For me phones just need to make clear calls and have quality resolution. It seems silly to pay over a grand for a phone,,,HELLO MOTO and drinks on me...mic dropped!!
I would recommend this to a friend - Rated 4 out of 5 stars
Good 5G phone for the price
mingkee Posted
I bought in store after I played a bit. I think the phone is actually good for most occasion Good: Excellent battery (up to 12 hours SOT when playing YouTube solely over Wi-Fi) Fast CPU (on par with 765G at least) Decent main and selfie cameras Complete T-Mobile support including 5G Big screen (5.6" when measured in 16:9) 6/128+SD Headphones jack Not so good Mono speaker (but sound is loud and rich) Selfie position (personal preference) A bit slow 18 watts USB-PD charging Actually, if you consider 2021 Moto phone and you have some budget, this one is actually a big step up from G Power with 1080p screen, 6/128, and 5G
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi mingkee,
Thanks for the great rating! We appreciate that you have one of our products. If you have some time, you may want to take a look on our One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We would love to have you there. - Frank <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/> - Rated 5 out of 5 stars
Excellent phone for the money.
FloridaFamily Posted
Excellent mid-budget phone. Plenty of speed, plenty of memory, plus additional memory can be added via micro sd card. This phone comes unlocked. It can be activated with all major carriers. Excellent 5G, where available. And, for the price. The cameras on this phone take excellent pictures. The battery lasts me over 2 days of normal use. Using Best Buy’s reward points, I was able to pick up this phone in January as an open box “excellent” condition for around $300. The phone arrived in the original box, with all original “un-opened” accessories. Everything in the box looks brand new! By adding a case and a screen protector, the phone still looks operates like it is brand new. This phone is fast and works great. It has met all of my needs for personal and work uses.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi FloridaFamily, Motorola would like to thank an awesome customers like you for your amazing support! This phone has all you need for the price and great specifications. If you would like, you could join your fellow users on our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Nice mid-tier 5G phone.
MattL Posted
I bought this after cracking the screen of my Moto Z3 Play. This Moto One 5G Ace is a mid-tier phone. I don't like spending even this much for a phone but due to inflation it is what it is. The Moto One 5G Ace is better than the Z3 Play in every way but one. Pros: it works with 5G, the screen is slightly larger, the battery is much longer lasting, the processing is faster, the internal storage is 4x larger, RAM is 6GB vs. 4GB, the camera is better, and there's probably more. I also like that both phones allow a microSD card, and I believe this one has a max of 1TB. I could put my entire music collection on my phone, in full quality with that size. The only negative, and I probably wouldn't have cared if not spoiled by the Z3 Play, is this screen is not AMOLED. This means that blacks are not black, but dark gray. It's not a deal breaker, but whenever I look at the screen I notice it because of my previous phone's screen being better. Other than that I have to thank Best Buy once again for coming through vs. Amazon or eBay. I originally ordered the phone from an eBay seller that had great feedback but the phone I received was not sealed, it would not charge properly, and the screen had a blotch on it. I have never had an experience like that with Best Buy, and the price was about the same from either other source.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Thanks for purchasing this phone, MattL. We’re so grateful for the trust you’ve placed in us and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto One 5G Ace community page: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />