Customer Ratings & Reviews

Overall this is very close to deserving the full 5 stars. Performs well, is incredibly small, and the software is pretty helpful. I can monitor temperatures and limit battery to 60% since it’s usually charging anyways. Runs games and clip studio paint with my Wacom tablet pretty well. The keys also feel REALLY nice versus cheaper membrane keys, best laptop keys by far. Now to talk about the problems. All of them are pretty minor, but worth noting: I see the occasional stutter in this laptop. It may be a driver issue, but out of the box I should not have weird lag issues on the Lock Screen. Doesn’t affect games or anything, but with my 4070 desktop, a previous 4050 Acer Nitro 17 laptop I’ve given away as a gift, and my older two desktop builds with a 1070TI and a 1080TI, I’ve never seen this problem, especially out of the box. However, it is very likely drivers, and I’m not incredibly concerned. Being a small laptop, I think the fans being loud is understandable. However, opening the computer and instantly having fans on jet engine mode before I get through the Lock Screen can be very confusing, especially after taking time to remove all of the bloatware. My third and final issue: MSI center is stuck on the taskbar and will not stay unpinned. Many fixes online are available, but include deleting files. They also didn’t work. Why is this an issue MSI?

I've had countless hours of enjoyment from this laptop. The compact size makes it very portable and sleek, and the performance is very nice considering the specs.. I Was lucky enough to upgrade mine to 32gigs of ram before the increase but it was not super necessary.. I've liked everything about this laptop but when a keycap came off of it (and I really don't know why, I baby the thing) and I reached out to MSi, they said they don't have ANY replacment keycaps much to my dismay. Therefore the B key on the laptop is permenantly removed so I bought new keyboard to use with it.. It was fine and honestly an improvment to use a better keyboard over the chiclet one, but I was disapointed with the service. I Like this laptop, it is really super good especially if you can get it at a deal. But if you are getting any laptops from MSi, I reccomend getting a more mainline one. Would I reccomend it: Only if it was on sale.

Loads of power in a small size! Screen looks amazing and is blazing fast!

It's a good enough laptop for the money. The 15.6In version of the Cyborg is a much better value but if you want small & compact then this is your ticket. Both the RAM & M.2 SSD can be upgraded. The best time to buy this laptop is on sale.

Awesome little laptop with big power. It’s played EVERYTHING I have thrown at it from Company of Hero’s to S.T.AL.K.E.R.2. Compared to my Alienware R17 this runs great.

I love this laptop, it has great power and great portability. Highly reccomend, its preformance is top notch

Truly the best buy at BEST BUY.. got this with $300 off and was delivered within the said leadtime... the unit was in its greatest,newest and safest condition. The service at BEST BUY was superb too. The staffs are very friendly and accommodating Kudos to all the happy and helpful workers of Best buy.

Very good laptop! great construction and very powerful

Great size and its clean nice screen! No problems with it

I think it was a very good purchase. It's a very good laptop, and the small screen works for me.

It’s only been a few hours since this arrived. Everything seemed fine until the battery got low, and I plugged it in to charge—then the black screens started showing up. I will not spend $800 on a machine that breaks within a day. This is completely unacceptable.

It’s been only a month since I ordered from bestbuy. I have static lines on screen WITOUT PHYSICAL DAMAGE.

This laptop is perfect for my niece and nephews. They only play Minecraft so the FHD display is perfect. 144hz is good enough too. You don’t really need much higher imo. The laptop itself is light enough for them to carry around so they can play in a different room during family gatherings. The design looks cool enough that keeps the kids from wanting to smudge it.

I bought this laptop in Dec. of 2024, i used it for a dual pc setup, mobile work and research, mobile gaming, and recently my main pc for gaming, as my desktop went down a few months ago, LOVED the results i got on this thing, even when gaming on 2560x1440p or sometimes 3440x1440p on weaker games like PUBG, UNTIL just yesterday I was gaming on ARMA, walked away for 10 minutes to eat, and came back to a dead dGPU. I tried everything, driver update, bios update, PCIE lane re-check, everything. My last option is a factory reset, but no promises as even after driver and bios updates, the GPU is still not showing up in device manager, not even greyed out or under unknown either. Cannot say that this is a fault of the device, or more that it is 2.5 years old and used for heavy editing, second pc on a dual pc, but for the time it worked, this thing was a BEAST. Now please keep noted, i help people build, repair, and troubleshoot computers, so this was debloated, undervolted, and optimized. my CPU still runs at a steady 4.7-4.8GHz, and my startup ram usage is under 5.5GB, i could go deeper in the optimization stats, but most wouldn't understand the gibberish.

Good Performance, sufficient resolution and screen, and maintains high performance speed. Packaging is pretty neat, as well. Will say, though, size difference between this one of 14 inch, and previous laptop of 15.7 inch, is wider than expected. Nonetheless, pleased wirh purchase.

Overall this is a good budget laptop. It's main strength compared to other 14" gaming laptops is that you can upgrade the RAM. The screen is good enough, but it does feel a little cheap. The main drawback and the reason why I ended up returning is that it only has a 45 watt version of the 4060 GPU, much lower than most other laptops. As a result it performs closer to a 4050 and you'll lose about 25-30% performance compared to other 4060 machines. I clocked a ~7500 on the Time Spy benchmark, it should get a 10,000 to 10,500. That being said, my old 1070 video card only had about a ~6000 in Time Spy so it's more than capable of handling nearly any game out there. Overall it's a budget machine good for a person who wants a portable machine, needs decent but not great performance, and doesn't want to break the bank.

tends to freeze or run slow with multiple demanding programs open and sometimes has these weird power/update issues. pretty small but very light. good graphics. just dont use this for game development lol anyways best buy did a great job delivering it safely and keeping me updated. overall ok purchase i guess

There’s a lot of hate for msi laptops but I took the plunge as it was on a great sale and at the time I thought I’d be getting rid of my desktop. I needed a laptop for school and something that would not take up a lot of space but still play my steam games, this laptop fit the budget and needs and I have to save I’ve been relatively impressed! You can tweak a lot of settings to adjust performance where you want it, fan isn’t quiet but not super loud either, well usually, oblivion remaster has it amped up, but it hasn’t crashed any games and loads wonderfully. My partner has never played a lot of games before but has been using it to play Hogwarts legacy for hours and it runs just fine. We always use it plugged in for games but it gets decent battery life for other tasks considering the power it pulls. I’d recommend it for an entry laptop you want to run your games well and not break the bank!

Pretty good! Not too large,perfect device for me to focus on my animation and gaming. Thank you very much. :-)

[Employee of bestbuy] An Absolute beast of a gaming laptop. It’s perfection. Runs super quick. Doesn’t heat up and is just a literal steal when you see it. I made the right choice.