Customer Ratings & Reviews

I’m so grateful that Best Buy accommodated my work schedule that often changes at the last minute. They delivered on-time, as scheduled. The two delivery persons were knowledgeable and careful about my home and pets. The entire process went smoothly, and my family loves our new LG fridge! They didn’t seem interested when I was discussing the purchase, but they sure are glad to have it now that it’s here! It’s so nice to be able to see what we have in the fridge- finally! We absolutely love it, and it looks great in our kitchen. Thank you!

Best Buy's Total Protection has come in handy with both our appliance purchases! We furnished our whole kitchen with new appliances from BestBuy and I'm happy I purchased the plan. I can only imagine how much I saved vs not having the coverage. The customer service is always fantastic and a tech is usually at my house to assess my issues within 1-2 weeks. I would definitely recommend if you buy at Best Buy a lot or even for a one-time purchase! Worth it!

I've been shopping at Best Buy for a long time. I've been very happy with the service and their products. And they have good customer service.

I wasn't sure if it would be worth it, but it has proven to be. Free delivery, reduced installation charges, super easy exchange or return if needed, and special prices. In addition to peace of mind. The massage chair is what made me first get it and I've kept it since.

I love Best Buy I always buy at Best Buy. They deliver my things on time and everything y buy I enjoy with all my heart ❤️

I’ve been able to purchase advance tech and have all equipement insured/protected. Best Buy has really been my go to place for all tech thanks to My Best Buy Total. I’ve even recommended all my friends and family. Thank you for your great service!

Great service! The extra return window is perfect for anyone who may have biyers remorse. And 2 years protection is great security for anyone who has kids. Not a big fan of the recent change adding a 15% "restocking fee" for returns.

This is the best of Best Buy. Excellent service on all of their products. Installation of purchased products. Extra protection. Love the Geek Squad.

The Best buy credit card is a fantastic option for everyone. It offers competitive rewards, low fees, and valuable perks like gift cards, cashback, etc... The user-friendly app enhances convenience. Ideal for those seeking appliances, though high APRs may deter some.

Great service, this makes upgrading and finding deals much easier. Exclusive sales and great service.

Love everything about the TVs. Easy to use..git the same one for 2 rooms, just changed size

I've been questioning if I need to keep the membership, or just buy the extended warranty since I am shopping at Best Buy less these days. If they would reduce their cost for the membership and warranties, and extend the warranty by like a year for part of the cost, I would definitely keep my membership.

Definitely worth the initial investment. Get the warranty it will pay off.

Works just as described makes task alot easier thank you

Remote took sine Time to Feel Comfortable , but it Does the Job !

I first purchased years ago for a Nikon camera and most recently renewed for refrigerator. I have needed this service and was not disappointed especially when customer service escalation is needed

Total tech is the best HANDS DOWN! This is an absolute no brainer, protect your assets. You won't be disappointed, total tech offers so many benefits the list goes on and on!

Total Tech has been a life saver with open box and refurbished gear that I have had to return on more than 1 occasion and Best Buy has corrected/fixed, or replaced.

Excellent sound quality. Echo Studio speakers are an excellent investment. so that it allows you to enjoy perfect digital music by creating it.

Has plenty on benefits that someone who shops with Best Buy a lot. Still have yet to use some of the benefits, but hope is that I won't have to.