Customer Ratings & Reviews
See more imagesCustomer reviews
Top Mentions
- Rated 3 out of 5 stars
I now own 2 items from this brand. It’s dependable
Notagain Posted
This set-up is great and very easy when you read the manual with great focus. The remote makes it so comfortable and cozy when ready for bed. The 3 speed help keep the options open with ease. The size and compact design make it cozy in my bedroom with white like walls and bedding decor. NICE! The air quality is not much to speak about. The 3 speeds is fine but it’s a good extra source of air ADDED to a a low speed fan. It’s a cooler not an AC!
I would recommend this to a friend - Rated 5 out of 5 stars
Great for what it needs to do.
David2 Posted
For the past few years we've needed an AC system in the office as it has four computers and an HDTV and is the furthest away from the AC unit for the house. The small "portable" AC system we've been using has a bulky vent hose that goes into the window and it's always been a hassle to keep that vent plate secured and air-tight. And, no, a windowsill unit is not possible. Needless to say, we do not have that problem with this air cooler system. It is truly a portable system, no vent hose needed, and the only thing we have do is change out the ice pack and add water. The timer is a great feature as we don't have to have everything running all day and night. We can turn it on for a limited period and it shuts itself off. While it does not "cool" everything like an AC unit, it is still does a better job than a whole bunch of fans.
I would recommend this to a friendBrand response from NewAir Team
Posted
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair! <img src="https://s3.amazonaws.com/stratos-logos/logos/newair.png" alt="newair" title="newair" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Ac
Tariqbutler Posted
My room ain’t cold at all I was a waste of my money I need a real air conditioner maybe for the window
No, I would not recommend this to a friendBrand response from NewAir Team
Posted
Thank you for contacting Newair.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care <img src="https://s3.amazonaws.com/stratos-logos/logos/newair.png" alt="newair" title="newair" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Frigidaire 0.8 Gal Tank cooler
RoyC Posted
Product still works like a champion perfectly well through the summer. I have no complaints.
I would recommend this to a friend - Rated 1 out of 5 stars
No way, no how!
Nick Posted
I have a small room and I let this thing run for 3 days constantly changing the water and the ice packs and never once did I get any relief from the heatwave that was going on at the time of purchase. Finally I had enough and sadly just returned it. So I’m Still on the look out for a GOOD portable AC unit
No, I would not recommend this to a friendBrand response from NewAir Team
Posted
Hi,Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care <img src="https://s3.amazonaws.com/stratos-logos/logos/newair.png" alt="newair" title="newair" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 3 out of 5 stars
Disappointed
Tetet21 Posted
Item not great , does not help much , room still warm .
No, I would not recommend this to a friend - Rated 2 out of 5 stars
Not Satisfied
Eves Posted
I have a 13'x 10' room. I just received it and I am some what disappointed. Unless it's direction is straight to you, its not much relief. The air doesn't blow hard enough and that's on high speed setting. Is 3 speed. I didn't know where or how but it leaked water. Seamed to happen when I turned the lock to water bin. I wish to return it.
No, I would not recommend this to a friend - Rated 2 out of 5 stars
fan
zulema Posted
Only gets air , never air aonditioned . Feel disappointed . I wont recommend it to anyone
No, I would not recommend this to a friendBrand response from NewAir Team
Posted
Thank you for contacting Newair.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care <img src="https://s3.amazonaws.com/stratos-logos/logos/newair.png" alt="newair" title="newair" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 2 out of 5 stars
Not that good product
Ravi Posted
It’s good for small room but I didn’t liked the product much.
No, I would not recommend this to a friend - Rated 2 out of 5 stars
Doesn’t get that cold
Elf2020 Posted
Luke warm air blows. Not that great of a product. Maybe I don’t know how to use it but it never cooled the room
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Provides very little cooling
AngB Posted
I ended up returning this air conditioner. Provided very little cooling relief. Definitely not worth the $100 I paid.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted
Hi,Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care <img src="https://s3.amazonaws.com/stratos-logos/logos/newair.png" alt="newair" title="newair" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
A great air cooler
LolaLory Posted
i ordered this product right in time of the peak of summer in LA. It helps me to have a good sleep at night. It does not consume much electricity
I would recommend this to a friend - Rated 4 out of 5 stars
Great for small Apts.
JoeJoe Posted
Does work in one room very well. Not for a whole house. But it is exactly what I needed. Thx
I would recommend this to a friend - Rated 1 out of 5 stars
Better options out there.
Tomp Posted
Tried it .... sending it back no worth the money. Not very powerful, not sure how small of a room it actually needs to go in. I did have it set up in a office with only 1 desk. Save your money.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted
Thank you for contacting Newair.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care <img src="https://s3.amazonaws.com/stratos-logos/logos/newair.png" alt="newair" title="newair" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
doesnt really give cool air
meli Posted
Mad I can't find receipt to return it.. I purchased it for my gazebo waste of money very upset at it
No, I would not recommend this to a friend - Rated 1 out of 5 stars
A waste
BVSC Posted
Didn’t circulate any cool air just hot air already in the room
No, I would not recommend this to a friendBrand response from NewAir Team
Posted
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care <img src="https://s3.amazonaws.com/stratos-logos/logos/newair.png" alt="newair" title="newair" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Personal cooler
Evan Posted
Great price everywhere else was asking a lot more for the same price.
I would recommend this to a friend - Rated 5 out of 5 stars
Perfect
Rose Posted
It's perfect for my application. Thank you Again it was great. Thanks
I would recommend this to a friend