See more imageswould recommend to a friend
MaryJ Posted
The receiver (DVR) is unstable and the system has a significant delay and sporadically skips notifications. The battery life is also poor, my yard camera went down to 39% in four days due to my son playing basket ball and my pups running in the yard. I had to return it.
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We are sorry to hear you have had a negative experience with your Night Owl product. We would like to learn more and turn this around. Please email [email protected] with your name, best contact method, time of day to reach you and a brief statement regarding your current experience. We will promptly follow up with you and work to drastically improve your experience.
RedHotMom Posted
I had one of these at my previous house, but I had used the cameras with with wires and it worked great. The wireless cameras quickly lose the connection to the unit and even with 4 batteries, they wear out quickly. I was disappointed .
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We would like to provide you with some advanced support. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
GaryR Posted
Item ordered was a (3) camera battery (wireless) system that was supposed to hook up to my "computer" via a eithernet cable. Item received was was a (4) camera battery (wireless) system. Installation instructions required to hook up to my "monitor" via a HDMI cable. This was not compatible as my monitor has no HDMI receptacle. The information said it included everything except a monitor or router. It's a battery operated system but it didn't include the batteries needed for the system. Had to return it since it wasn't compatible with my equipment.
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We apologize for the issue you have been experienced and any confusion regarding product capabilities. We ensure to show images of the connections types on the back of our systems and mention cabling in our product details. Each camera includes 2 batteries per camera, with room for 2 more (optional batteries). Please let us know if we may be of further assistance. We look forward to hearing from you.
Thanks,
Night Owl SP Digital Support Team
nightowl Posted
we love it . but the wire less key bored . will not work with it. and we were told it would.
I just have to ask how do i add the door bell and wired camera when there's no ports for it? If it's wired i need to plug it in somewhere