See more imagesSwathi Posted
There was a burning smell when the blender operated for more than 30 seconds or so. Additionally, the blender lacks a locking feature, so the jar cannot be secured to the motor base before turning it on. As a result, the jar kept rotating on the motor and had to be gripped firmly during operation.
Posted
Hello Swathi,
Thank you for reaching out to us with your feedback on our 3 Speed Classic Blender. We are sorry to hear that the blender did not meet your expectations. It’s concerning to hear you noticed a burning smell during use, and needing to hold the jar in place because it doesn’t lock onto the base is understandably frustrating. That’s not the level of performance or ease of use we aim for. Your feedback is valuable, and we appreciate you bringing these issues to our attention.
For assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
Oster® Consumer Care
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