Customer Ratings & Reviews
See more imagesPanasonic - 1.2 Cu. Ft. 1200 Watt SN65KW Microwave with Inverter and Genius Sensor - White
- Model:
- NN-SN65KW
- SKU:
- 6419637
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Shelf top fit
TC01 Posted
Great microwave. Replaced an older model. Like some of the newer features: sensor reheat for different items.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Cooks food
Poodlehair Posted
After doing without a microwave for a few days, it is great to be able to cook my microwave breakfasts again.
I would recommend this to a friendBrand response from Panasonic Team
Posted
We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Not impresses
tbrown801 Posted
Not impressed with the sensor reheat option. The picture was taken after it exploded and we had to manually stop it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted
Thank you for your feedback. This is really concerning to us, given the nature of your claim, we would welcome the opportunity to evaluate the situation to determine the cause of your incident. Please reach out to our support team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST at your earliest convenience: https://shop.panasonic.com/contactus . -M <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Good size
Maclemoor Posted
I like the size of this microwave. We have a small kitchen and it fits like a glove inside the over counter space we have. plug in and start using. The depth of this microwave is great for fitting long items. they may not clear the rotation so I don't but the plate in. most everything fits and warms properly. clock feature is good. I really like the keep warm feature and turbo defrost when I forget to pull the meat out the freezer before cooking. the sensor heat is advantageous. its also heavy enough to when you push the button to open the door the whole microwave doesn't move like our last one. over all this is a great microwave. wish we got the stainless steel one instead.
I would recommend this to a friendThis review is from Panasonic - 1.2 Cu. Ft. 1200 Watt SN66KB Microwave with Inverter and Genius Sensor - Black
Brand response from Panasonic Team
Posted
Thank you for the review. <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
It's Got Space To Spare
hitsuyoo Posted
When I first saw this, the one thing that came to mind was, it's gonna be too big. Compared to the microwave I already have/had. But no. This little behemoth is small on the outside and super spacious on the inside ( Dr Who anyone?) It has a bunch of cool settling to get you going quickly and can pretty much defrost Elsa( kidding) but the defrost is top notch. It does what it says. With that being said, $200 is a lot of scratch for it. But hey, it does it's job. So if you've have the cash and are looking for a very good microwave, this should not disappoint.
I would recommend this to a friendThis review is from Panasonic - 1.2 Cu. Ft. 1200 Watt SN66KB Microwave with Inverter and Genius Sensor - Black
Brand response from Panasonic Team
Posted
Thank you for the review. <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Excellent Sensor Cook Microwave with Fan Noise
RobertN Posted
As to functionality, this microwave has exceeded my expectations. The sensor cook features work well, the size of the oven meets our needs, it's easy to clean, and even the little interior light is just enough. The only quibble is that it has a significant fan noise when operating. With the functionality at this price point that is probably normal, but I am giving it four stars because of the fan noise. As to functionality, this unit hits a home run. Some of the markings at the buttons are starting to rub off, so be careful with that. If what you care about is functionality, this unit delivers.
I would recommend this to a friendThis review is from Panasonic - 1.2 Cu. Ft. 1200 Watt SN68KS Microwave with Inverter and Genius Sensor - Stainless Steel
Brand response from Panasonic Team
Posted
Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. -C <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
IT’S PANASONIC, IF YOU WANT LONGEVITY!
Delighted Posted
When our previous 20+ year old Panasonic microwave finally had an issue, the turntable quit turning, it was time to go shopping for a replacement. After considering various other makes, & models it soon became an easy decision to purchase this Panasonic microwave. Everything works great and the newer features that have been added over the years make it even better than our previous Panasonic microwave. The control panel is nicely arranged and is easy to setup no matter what you want to cook or heat up. The size is perfect for the space we had available on our countertop.
I would recommend this to a friendBrand response from Panasonic Team
Posted
We are happy to hear you had a positive experience with the product! We value your input and encourage you to let us know more details about your experience with us. -C <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
No more sneaking late night snacks!
AnAppleaDay Posted
Our 25 year old Samsung 800watt microwave finally gave out so I was excited to get a new one that would heat a can of soup in less than 2.5 minutes! I shopped and read dozens of reviews narrowing the choices to this one and (I think) a magic chef. I actually liked the other a bit more, mostly for its looks, but several of the reviews downgraded it because it was noisy. Our Best Buy didn’t have this one in black in stock, so we ordered one and got it a few days later. We love the way it performs. 90 seconds for my soup :), 45 seconds for a cup of boiling water, etc. but when I first turned it on my wife thought a 747 was flying just over our roof! Ok, that’s a BIt of an exaggeration, but I did double check to ensure I hadn’t missed a film or tape or something that was obstructing the exhaust. We still chuckle when we use it thinking that if the magic chef was louder that we’d need to use ear protection when using it.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Thank you for your feedback and for sharing your experience with our product. We appreciate your support. Your feedback helps us improve our product for everyone. Please make sure that the roller ring and glass tray are properly placed inside the microwave to avoid excessive noise during operation. - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
Nice machine, but we got a lemon
MsKitty Posted
We liked the machine (Panasonic - 1.2 Cu. Ft. 1200 Watt NN-SN65KW) a lot, til it stopped working 32 days after purchase. On Day 1 out of the box the Start button began misbehaving. By Day 32 the light wouldn't go out & the machine stopped altogether. A shame, because the interior size, the power, the inside light that stays on while cooking & whilst door is open, the soft door close vs the usual jarring mini-bang, the quick 30sec button, option to turn off beeps, & of course the overall design were all nice. (However some of us found it a bit loud.) Strongly recommend getting a BestBuy protection plan (e.g. Geek Squad for $25). Panasonic product support was impossible to contact. We called the Best Buy Geek guys & were able to return it to a store for a full credit.
I would recommend this to a friendBrand response from Panasonic Team
Posted
We are sorry to read that your experience was less than 5-stars and we deeply appreciate your feedback! For further guidance, we can be contacted at https://shop.panasonic.com/contactus <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great compact microwave
BBfan Posted
We purchased this as a replacement for our previous Panasonic microwave. It works great, has an interior light, and is easy to program the clock and use cooking functions. Compact to fit into smaller counter space.
I would recommend this to a friendThis review is from Panasonic - 1.2 Cu. Ft. 1200 Watt SN66KB Microwave with Inverter and Genius Sensor - Black
Brand response from Panasonic Team
Posted
Thank you for the review. <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Very Pleased
CaroleD Posted
I purchased this to replace my 10 year old Kenmore. I made the choice based on the reviews and also on its size and weight. I wanted something as close as I could get to the same size and wattage as my old one. It's compact... has a larger 13" turntable but a smaller footprint. And the weight is a big plus...easy to pick up in the store, unbox and set on my counter. I haven't explored all the features yet, just using mainly the power and time functions, but I do love the "coffee" button!! I also love the door release button...opens easily and quietly. Good to note: be sure to read the operations setup instructions first. The weight system and beeper on/off can only be set when you first plug it in, before doing anything else.
I would recommend this to a friendThis review is from Panasonic - 1.2 Cu. Ft. 1200 Watt SN66KB Microwave with Inverter and Genius Sensor - Black
Brand response from Panasonic Team
Posted
Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Panasonic microwave
Ruthslaptop Posted
It is very good microwave. It heat up very fast. The only thing we don't like about it is the buttons are a little hard to push, otherrwise it is very good microwave.
I would recommend this to a friendThis review is from Panasonic - 1.2 Cu. Ft. 1200 Watt SN66KB Microwave with Inverter and Genius Sensor - Black
Brand response from Panasonic Team
Posted
Hello there! Thank you for your review! We’re glad to hear that your microwave heats up quickly and is performing well overall. We appreciate your feedback about the buttons and will keep it in mind as we continue to refine our products. - F <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Possible Uneven Heating ..
HpwlCB Posted
Works GREAT ! Only one minor issue. When the cooking is done, one must wait several minutes for next item OR Manually Press RESET for next item. Why would Panasonic has this feature is beyond me ... a poor choice. Other than that it is OK. Heating is not even over the entire tray .. OK in middle and edges ... in-between low heating. Rotating tray does not help to correct this. My Older Panasonic Microwave with IDENTICAL Title worked perfect .. not this one ... only needed to get used to this uneven heating.
I would recommend this to a friendThis review is from Panasonic - 1.2 Cu. Ft. 1200 Watt SN66KB Microwave with Inverter and Genius Sensor - Black
Brand response from Panasonic Team
Posted
We deeply appreciate you took the time to provide us with your feedback! <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
I am so happy with my choice!!
Looking4Quality Posted
I am so happy with my choice. I did a lot of research and then went for it and couldn't be happier. The microwave is easy to use, using traditional method of keying in time, or by using the genius sensor that automatically warms/cooks your food to the desired degree. I was pleasantly surprised by the price too--that means it was reasonable.
I would recommend this to a friendThis review is from Panasonic - 1.2 Cu. Ft. 1200 Watt SN66KB Microwave with Inverter and Genius Sensor - Black
Brand response from Panasonic Team
Posted
Thank you for your 5-star review, we deeply appreciate it! -M <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Powerful and Convenient
inhousemarkpet Posted
We have had this microwave for well over a year now and could not be happier. It is powerful and convenient to use. I would highly drecommend it.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hello there! Thank you for your wonderful review! We're thrilled to hear that your microwave has been powerful and convenient for over a year. Your recommendation means a lot to us, thank you for choosing Panasonic! - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
So far so good
RobertW Posted
Everything is great. The only issue is the buttons don't exactly line up with the numbers on the keypad so you have to put your finger on the number and then move it around until you hit the correct spot. It's very minor but the only button that is off by a large margin is the zeor button which is the child lock release button on the door.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi Robert! We're glad to hear that you had a positive experience overall. We appreciate you pointing out the issue with the alignment of the buttons, your input is valuable, and we’ll certainly take it into consideration for future improvements. - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great microwave!
bookworm Posted
Just what we needed to replace our old microwave. It fits nicely in the space that our old one sat in. This microwave is easy to use and does the job excellently. We have had good luck with the Panasonic brand and so this was a easy decision to purchase this microwave.
I would recommend this to a friendThis review is from Panasonic - 1.2 Cu. Ft. 1200 Watt SN66KB Microwave with Inverter and Genius Sensor - Black
Brand response from Panasonic Team
Posted
Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Repeat performance worked!
ArlingtonRental Posted
In-store sales person was very helpful advising me on a selection. Suggested that I buy new version of same product I had before. Good choice. I already knew which buttons did what and there were several improvements in the new model. Especially, an interior light that stays on when door is open AND during cooking. All working very well! Thanks BestBuy.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Thank you for your positive review and 4-star rating! We’re glad you’re enjoying the product and are eager to hear how we can make your experience even better. - S <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great high-power microwave
ThomasM Posted
This replaced an old 1200W microwave. I found this n ew microwave to be easy to use and the high power is great for foods that need it like popcorn and warming up cooked rice. I've also dialed the power back for other foods and it works great for that as well. The turntable and inside is larger than my old microwave despite the fact that it is no larger than the old one. About the only negative is that the inside is stainless steel and so it is a little harder to see what is inside as compared to my old microwave which had a white interior.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Thank you for taking the time to share your thoughts and feedback with us! -M <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Good little machine
olly Posted
Nice little microwave--cooks evenly and good power. It is a little noisier though than our old one. We have had other Panasonics and always performed well for a long time.
I would recommend this to a friendThis review is from Panasonic - 1.2 Cu. Ft. 1200 Watt SN68KS Microwave with Inverter and Genius Sensor - Stainless Steel
Brand response from Panasonic Team
Posted
Thank you for taking the time to share your thoughts and feedback with us! <img src="https://s3.amazonaws.com/stratos-logos/logos/Panasonic.png" alt="Panasonic" title="Panasonic" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />