Customer Ratings & Reviews
See more imagesPanasonic - 1.6 Cu. Ft. 1250Watt Countertop Microwave Oven with Cyclonic Inverter Technology - Stainless Steel/silver
- Model:
- NN-SN77HSATH
- SKU:
- 6580627
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 4 out of 5 stars
Nice inverter microwave
GrammaLynn Posted
We like the constant temperature heating with this inverter technology microwave. However, it seems to heat "hotter" than the same model we owned for 12 years. The light is not as bright either and the door is lighter. In addition, the lower corner of the door was so sharp it scratched my arm every time I opened it. I filed it off with an emery board to smooth it out. The "lock" feature if okay for children, if needed. We disabled it. I also miss the sensor cook for different foods. It is efficient and nice looking and we hope it lasts as long as our first one.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi Gramma! Thank you for such a detailed 4-star review and for sharing your experience with our inverter microwave. We’re glad to hear you appreciate the consistent heating and sleek design, and we hope it continues to serve you well for years to come. We truly value your feedback on the brightness, door design, and sensor cook feature, insights like yours help us improve every day. Thanks again for choosing us and for your honest thoughts! - F
- Rated 4 out of 5 stars
Wroth the spend...
Kathryn Posted
I like the product and quality which is why I purchased this unit. My only concern was the height, thinking I wouldn't get me much space inside, but it fine. 4.5 as there is always room for improvement.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hello Kathryn! We're glad you're happy with the product and its quality! We design our microwaves with a large interior cavity and a small footprint, so you can cook everything you need without taking up too much counter space. It's great that the height worked out for you, and we appreciate your feedback; there's always room for improvement! Hope you continue to enjoy your microwave for years to come. -C
- Rated 1 out of 5 stars
Disappointed - Inoperable in less than 14 months
TeeJ Posted
I purchased this microwave last April to replace a GE microwave that was 20 years old. Unfortunately this microwave began arcing this week and the inner housing is damaged less than two months after its warranty ended. It's disappointing because I was very pleased with the microwave's performance up to this point.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted
Hi! Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced. The behavior you've described is not typical for this unit, and we would like to investigate further. Please contact our Panasonic Consumer Support department at your earliest convenience so we can assist you accordingly. - S
- Rated 5 out of 5 stars
Great microwave
AdebowaleA Posted
Great microwave. Only thing I wish it had was the one time push fire different minutes. For example push “1” once for 1 minute ABs the microwave starts.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hello! Thank you for your review and feedback! We're so glad to hear you're enjoying your microwave. We appreciate your suggestion for the one-time push feature to start the microwave for specific minutes, it’s great feedback, and we’ll certainly take it into consideration for future models. Thanks again for sharing! - F
- Rated 2 out of 5 stars
Misaligned Door, Poor Workmanship
Ethan Posted
Arrived today, with the microwave door drooping/sagging from its proper position. User manual begins with warnings NOT TO USE if the door doesn't seal properly. How am I to know if it's properly sealed when it sags/is misaligned by 1/4"? Terribly poor manufacturing workmanship - so I get the pleasure of carting a 40+ pound box to Best Buy in order to return the unit. Highly disappointing.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted
Hello Ethan! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S
- Rated 5 out of 5 stars
I found my next replacement zmicrowave.
MyOpinion Posted
I was looking for a microwave that didn’t talk to Me or do my dishes. I love technology, but my last microwave was manufactured in 2014. I was interested in more power and as it turns out a slightly larger size. This fit the bill for my needs. It cooks things faster, it has the right number of function buttons. It also has this cool function that cooks things based on temperature. I wasn’t too keen on the stainless outside, but it was the only option offered. I really like this microwave. The only downside, which is just a learning curve, is a child safety button. You have to press the zero and then the open button. I’m happy and satisfied with my purchase.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hello there! Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that this microwave checks all the boxes for your needs, from its power and size to its smart cooking functions. It’s great to know it’s making your cooking faster and more efficient, even with the learning curve of the child safety feature. Your satisfaction means so much to us, and we truly appreciate your 5-star feedback, thank you! - F
- Rated 4 out of 5 stars
A few things could be better
DONNAB Posted
Nice size interior, but the oven inner shell is gray which makes it hard to see what’s inside. My previous Panasonic had a white interior which was much better. Would be nice if the control panel was backlit at least a little so that you could make out the numbers & cook selections when the kitchen lights are dim. It’s very hard to make out the button options as the panel has no raised areas so you can feel where to press & no lights to make it easy to see. We use it often at night & have to turn on kitchen lights in order to see the panel—very annoying! The exterior finish on the stainless steel/silver model is hard to keep clean—shows fingerprints very easily. The turntable is on a slightly raised base which makes cleaning a little tedious. This replaces a 2.2cu ft Panasonic & the smaller interior seems to work out ok. No problems disabling the child lock. All in all, a good choice.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi there! Thank you for the thoughtful 4-star review and for outlining what you like as well as what could be improved. We’re glad the interior size is working well for you and that setup items like disabling the child lock were straightforward, and we appreciate your detailed notes on visibility inside the gray cavity, the lack of backlighting and tactile definition on the control panel for nighttime use, the fingerprint-prone exterior finish, and the slightly raised turntable base that makes cleaning more tedious. Feedback like this is extremely valuable as we refine design choices to make everyday use easier and more comfortable. - F
- Rated 5 out of 5 stars
Works Perfectly
808Coug Posted
Does everything I was looking for in a microwave. Simple to use & heats food fast. Compared to the older models, the door opens & closes smoothly. I just hope it lasts longer than previous models.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi there! Thank you for the wonderful 5-star review. We’re so glad to hear this microwave is doing everything you were looking for and that you’re enjoying its simple operation, fast heating, and smoother door design. It’s great to know the overall experience has been such a positive one for you. We truly appreciate you taking the time to share your feedback and thank you for choosing Panasonic. - F
- Rated 5 out of 5 stars
Reliable. Does what it is supposed to do.
NANCYK Posted
I have had one of these before so I got another Panasonic. Reliable. Easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi there! Thank you for the 5-star review. We’re so glad to hear you chose Panasonic again and that your microwave has been reliable and easy to use. We truly appreciate your continued trust in our products. - F
- Rated 4 out of 5 stars
Seems decent
CraigH Posted
I bought this as a direct replacement for my old Panasonic microwave that was the exact same only discontinued. My old one lasted 7 yrs. I have a trim kit so I didn’t want to buy a unit requiring me to buy a new trim kit. Feels less solid than the one it replaced and my old one did not have the dumb child lock feature. Cooks fine and seems to cook evenly, with plenty of power.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi there! Thank you for sharing your experience! We’re glad to hear your new Panasonic microwave cooks evenly and offers plenty of power. We appreciate your feedback on the design and features as it helps us improve future models. Please note that the door lock function can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. - S
- Rated 4 out of 5 stars
Dark interior not white
David Posted
This replaced an older similar model. The model it replaced worked but the light bulb burned out and while a replacement bulb was cheap the installation process was a difficult, beyond my ability to do and a repair person expensive. The interior of the replacement was a very dark color not white as the old ones and touch pad hard to see in regular light. I didn’t research the new model which had I done would have known it. But as have confidence in the brand I would have bought it anyway.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hello there! Thank you for sharing your thoughtful feedback. We are glad to hear your confidence in the brand led you to choose this microwave, and we appreciate you pointing out the differences in the darker interior and touch pad visibility compared with your previous model. It is helpful to hear how those design changes affect everyday use, and we are grateful you took the time to leave a review. - F
- Rated 5 out of 5 stars
Powerful Panasonic
ElizebetteK Posted
It is very nice and powerful. We disabled the lock and it is just a breeze to open and close and not have to worry about pressing different things and therefore more arthritic hand friendly!! No little kids here to worry about. It has plenty of room for larger containers.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi Elizabette! Thank you for your thoughtful feedback! We’re glad to hear the microwave’s power and spacious interior are working well for you. It’s great that disabling the lock makes it easier to use and more comfortable for your needs. We appreciate you sharing your experience! - S
- Rated 4 out of 5 stars
Upgrade
MelissaM Posted
The microwave is pretty good. Bought it to replace a 1.3 cu since it seem like it was going to give out any day now. Definitely stronger which means less time in the microwave. The only thing I don’t like is the child safety lock. I followed the steps to take it off but it’s not working. Think that was an issue from buying it open box but I’ll deal with it. Other than that it’s pretty nice.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Thank you so much for sharing your experience with our product! Your feedback is important to us and we're grateful for your 4-star review and the kind words! -C
- Rated 5 out of 5 stars
Great microwave
Allenp Posted
Works fine, no issues so far. Heats very well. I always get panasonic. This is a good deal for a cyclonic inverter.
I would recommend this to a friendBrand response from Panasonic Team
Posted
We are thrilled to have you as a loyal customer. We're absolutely thrilled to hear about your positive experience with us. - S
- Rated 4 out of 5 stars
Good quality microwave.
BradP Posted
Good quality product and is very efficient during use. A couple things I do not like. The door has a default locking mechanism when using which can be manually turned, but if power is lost it defaults back to locked. One other thing, most microwaves have spring assisted door opening device allowing easy one handed use. This microwave requires a person to have pull the door open.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi there! Thank you for your thoughtful review! We're glad to hear you’re happy with the quality and efficiency of the microwave. We appreciate your feedback regarding the door mechanism and locking feature, your insights are valuable as we work to improve our products. Thank you for sharing your experience! - F
- Rated 4 out of 5 stars
Good microwave
Jirk Posted
Good microwave. Only thing is every time the power goes out, you need to disable the child safety lock. But that’s only because we don’t have kids
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hello there! Thank you for your feedback! We’re glad to hear you're enjoying your microwave. We appreciate you pointing out the child safety lock reset, while it's designed for added safety, we understand it can be a small inconvenience in households without children. Your input helps us continue to improve and design with all kinds of users in mind. - S
- Rated 4 out of 5 stars
So far great
AmberK Posted
Simple and works as needed. Great price and easy to put together.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi there! Thank you for your review. We’re glad to hear the microwave has been simple to use, easy to put together, and working just as needed at a great price. We appreciate your feedback and hope it continues to serve you well. - F
- Rated 4 out of 5 stars
Efficient Microwave
HeatherS Posted
Very nice microwave. Simple and efficient. I'm not a fan of hitting the zero every time to stop it and the buttons to hit it to take that function off are annoying.
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi Heather! Thank you for your thoughtful feedback. We’re glad to hear you find the microwave simple and efficient. We also appreciate your comments about the controls, as insights like yours help us better understand how our products are used day to day. - S
- Rated 5 out of 5 stars
Well worth it
JosiahM Posted
Very spacious and powerful microwave. I am a big fan of having the milk/cofffee button to be able to heat up drinks quickly
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi Josiah! Thank you for your review. We're pleased to hear the microwave’s space, power, and quick-heat drink feature have been so useful to you. It’s great to know it’s been a worthwhile addition to your kitchen. - S
- Rated 5 out of 5 stars
Great counter top Microwave
ELIZABETHP Posted
I really like this microwave. It lived up to all the good reviews. Great features, plenty of room, easy to use
I would recommend this to a friendBrand response from Panasonic Team
Posted
Hi there! Thank you for the wonderful review. We’re delighted to hear that the countertop microwave lived up to the positive reviews and that you’re enjoying its features, spacious interior, and ease of use. It’s great to know it’s been a perfect fit for your needs. We truly appreciate your five-star rating and your feedback. - F