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GrammaLynn Posted
We like the constant temperature heating with this inverter technology microwave. However, it seems to heat "hotter" than the same model we owned for 12 years. The light is not as bright either and the door is lighter. In addition, the lower corner of the door was so sharp it scratched my arm every time I opened it. I filed it off with an emery board to smooth it out. The "lock" feature if okay for children, if needed. We disabled it. I also miss the sensor cook for different foods. It is efficient and nice looking and we hope it lasts as long as our first one.
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Hi Gramma! Thank you for such a detailed 4-star review and for sharing your experience with our inverter microwave. We’re glad to hear you appreciate the consistent heating and sleek design, and we hope it continues to serve you well for years to come. We truly value your feedback on the brightness, door design, and sensor cook feature, insights like yours help us improve every day. Thanks again for choosing us and for your honest thoughts! - F
Kathryn Posted
I like the product and quality which is why I purchased this unit. My only concern was the height, thinking I wouldn't get me much space inside, but it fine. 4.5 as there is always room for improvement.
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Hello Kathryn! We're glad you're happy with the product and its quality! We design our microwaves with a large interior cavity and a small footprint, so you can cook everything you need without taking up too much counter space. It's great that the height worked out for you, and we appreciate your feedback; there's always room for improvement! Hope you continue to enjoy your microwave for years to come. -C
TeeJ Posted
I purchased this microwave last April to replace a GE microwave that was 20 years old. Unfortunately this microwave began arcing this week and the inner housing is damaged less than two months after its warranty ended. It's disappointing because I was very pleased with the microwave's performance up to this point.
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Hi! Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced. The behavior you've described is not typical for this unit, and we would like to investigate further. Please contact our Panasonic Consumer Support department at your earliest convenience so we can assist you accordingly. - S
AdebowaleA Posted
Great microwave. Only thing I wish it had was the one time push fire different minutes. For example push “1” once for 1 minute ABs the microwave starts.
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Hello! Thank you for your review and feedback! We're so glad to hear you're enjoying your microwave. We appreciate your suggestion for the one-time push feature to start the microwave for specific minutes, it’s great feedback, and we’ll certainly take it into consideration for future models. Thanks again for sharing! - F
Ethan Posted
Arrived today, with the microwave door drooping/sagging from its proper position. User manual begins with warnings NOT TO USE if the door doesn't seal properly. How am I to know if it's properly sealed when it sags/is misaligned by 1/4"? Terribly poor manufacturing workmanship - so I get the pleasure of carting a 40+ pound box to Best Buy in order to return the unit. Highly disappointing.
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Hello Ethan! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S
MyOpinion Posted
I was looking for a microwave that didn’t talk to Me or do my dishes. I love technology, but my last microwave was manufactured in 2014. I was interested in more power and as it turns out a slightly larger size. This fit the bill for my needs. It cooks things faster, it has the right number of function buttons. It also has this cool function that cooks things based on temperature. I wasn’t too keen on the stainless outside, but it was the only option offered. I really like this microwave. The only downside, which is just a learning curve, is a child safety button. You have to press the zero and then the open button. I’m happy and satisfied with my purchase.
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Hello there! Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that this microwave checks all the boxes for your needs, from its power and size to its smart cooking functions. It’s great to know it’s making your cooking faster and more efficient, even with the learning curve of the child safety feature. Your satisfaction means so much to us, and we truly appreciate your 5-star feedback, thank you! - F
CraigH Posted
I bought this as a direct replacement for my old Panasonic microwave that was the exact same only discontinued. My old one lasted 7 yrs. I have a trim kit so I didn’t want to buy a unit requiring me to buy a new trim kit. Feels less solid than the one it replaced and my old one did not have the dumb child lock feature. Cooks fine and seems to cook evenly, with plenty of power.
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Hi there! Thank you for sharing your experience! We’re glad to hear your new Panasonic microwave cooks evenly and offers plenty of power. We appreciate your feedback on the design and features as it helps us improve future models. Please note that the door lock function can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. - S
ElizebetteK Posted
It is very nice and powerful. We disabled the lock and it is just a breeze to open and close and not have to worry about pressing different things and therefore more arthritic hand friendly!! No little kids here to worry about. It has plenty of room for larger containers.
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Hi Elizabette! Thank you for your thoughtful feedback! We’re glad to hear the microwave’s power and spacious interior are working well for you. It’s great that disabling the lock makes it easier to use and more comfortable for your needs. We appreciate you sharing your experience! - S
MelissaM Posted
The microwave is pretty good. Bought it to replace a 1.3 cu since it seem like it was going to give out any day now. Definitely stronger which means less time in the microwave. The only thing I don’t like is the child safety lock. I followed the steps to take it off but it’s not working. Think that was an issue from buying it open box but I’ll deal with it. Other than that it’s pretty nice.
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Thank you so much for sharing your experience with our product! Your feedback is important to us and we're grateful for your 4-star review and the kind words! -C
BradP Posted
Good quality product and is very efficient during use. A couple things I do not like. The door has a default locking mechanism when using which can be manually turned, but if power is lost it defaults back to locked. One other thing, most microwaves have spring assisted door opening device allowing easy one handed use. This microwave requires a person to have pull the door open.
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Hi there! Thank you for your thoughtful review! We're glad to hear you’re happy with the quality and efficiency of the microwave. We appreciate your feedback regarding the door mechanism and locking feature, your insights are valuable as we work to improve our products. Thank you for sharing your experience! - F
HeatherS Posted
Very nice microwave. Simple and efficient. I'm not a fan of hitting the zero every time to stop it and the buttons to hit it to take that function off are annoying.
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Hi Heather! Thank you for your thoughtful feedback. We’re glad to hear you find the microwave simple and efficient. We also appreciate your comments about the controls, as insights like yours help us better understand how our products are used day to day. - S
Jirk Posted
Good microwave. Only thing is every time the power goes out, you need to disable the child safety lock. But that’s only because we don’t have kids
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Hello there! Thank you for your feedback! We’re glad to hear you're enjoying your microwave. We appreciate you pointing out the child safety lock reset, while it's designed for added safety, we understand it can be a small inconvenience in households without children. Your input helps us continue to improve and design with all kinds of users in mind. - S
Allenp Posted
Works fine, no issues so far. Heats very well. I always get panasonic. This is a good deal for a cyclonic inverter.
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We are thrilled to have you as a loyal customer. We're absolutely thrilled to hear about your positive experience with us. - S
JosiahM Posted
Very spacious and powerful microwave. I am a big fan of having the milk/cofffee button to be able to heat up drinks quickly
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Hi Josiah! Thank you for your review. We're pleased to hear the microwave’s space, power, and quick-heat drink feature have been so useful to you. It’s great to know it’s been a worthwhile addition to your kitchen. - S
user363314 Posted
Best microwave, for the money. Works great, easy to operate.
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Hi there! Thank you for your review! We're thrilled to hear you're enjoying the microwave's performance and ease of use. Your satisfaction means a lot to us! - S
LyndaF Posted
I had a Panasonic microwave for 18 years. I thought I should upgrade. I love the new one. I wanted one similar and this is exactly perfect. The only difference is it has a child proof locking mechanism. You have to read instructions as to override it before using.
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We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. -C
JosephE Posted
Great purchase and product. Only negative was having to go to the manufacturer to find out how to disable the child-lock.
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Hi Joseph! Thank you for your review! We're glad to hear you're happy with your microwave overall. We appreciate your feedback about the child-lock instructions and will take it into consideration to improve the user experience. Thank you for choosing Panasonic! - S
David Posted
This replaced an older similar model. The model it replaced worked but the light bulb burned out and while a replacement bulb was cheap the installation process was a difficult, beyond my ability to do and a repair person expensive. The interior of the replacement was a very dark color not white as the old ones and touch pad hard to see in regular light. I didn’t research the new model which had I done would have known it. But as have confidence in the brand I would have bought it anyway.
DanaC Posted
This is a very nice microwave. It's roomy inside and it heats fast. The sensor settings have worked well for me. Some people said they couldn't turn off the childproof lock and I was confused too. Then I saw the manual has 2 completely different sets of instructions to do it. The ones on page 10 don't work. Immediately following, but on the next page, it tells you to press "inverter turbo defrost", then "cooking timer", then "popcorn" and that will deactivate the lock function. Worked perfectly! I do wish the buttons were backlit, but that's my only complaint.
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Hello, Dana! Thank you for the fantastic review. We're so glad to hear that the microwave has been working well for you, with its roomy interior and fast heating. We appreciate your thoughtful feedback about the backlit buttons and will take it into consideration. Thank you for sharing your experience with us! -C
BenM Posted
Easy to program and operate. Quiet while running. Clean simple look.
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Hello Ben! Thank you for the great 5-star review! We're glad to hear the microwave is easy to use, quiet in operation, and fits your space with its clean, simple design. It’s always rewarding to know our products are making everyday tasks just a little easier! - F