Customer Ratings & Reviews

[Employee of bestbuy] I like the design even tho it could be a bit smaller for the ear canal to have a better fit but still they feel amazing the look tho is sleek and stylish. For listening to music they are clear and the base is just in point. Now call quality is great too. They only thing is missing is an EQ on the app to make this perfect and the case to be updated has to be with a computer that I dont get it but the earbuds themself can be updated throught the app is weird but ok. Overall a great pair of eardbuds.

At first I thought these buds were duds. After completing the easy initial setup and familiarizing myself with the button and swipe driven controls (each bud has a button and a swipe strip), my first use was playing music. I played a few hip hop and pop songs to test deep bass and full full sound range. It sounded just okay with the music sounding flat and lifeless. I then made a call and that too sounded bad both ways. The party on the other end advised I sounded distant and that it was obvious I was talking through something other than my phone. On my end, they sounded equally bad like they too were talking far away from their mic. I had other obligations at the time, so I was forced to leave the buds alone for the remainder of the day. The next day I used the buds again with low expectations initially, but the results were surprisingly quite different. Music sounds much richer with nice tight resonating bass and a smooth warm feel overall. Sound is sufficiently loud and I don’t have to jack the volume levels high to get good bass and sound reproduction. I can see myself using these for listening to any genre of music in my off time. I then made some additional phone calls and they too improved drastically from since my initial call. Voices are clear and rich sounding. I was advised that I also sounded natural and clear as well. Afterward, I used the buds for a work related videoconference call and again I had no issues or complaints on either side. The only persistent issue that I noticed is that I occasionally hear my own voice through the mic and remote parties sometimes hear background noise from my environment. ANC works well on my end but the mic ANC is hit or miss. It almost seems like the mic array is a little too sensitive at times and picks up background noise rather than blocking it. I also sneezed while wearing the buds and they made a moderately loud static sound as if the sudden loud burst of noise was overwhelming. I’ve made loud noises, including shouting, while wearing other buds and have never had that happen before. The buds ship with extra tips in different sizes and a carrying/charging case. Each bud can be used independently even with the other bud remaining inside the case. The case that comes with these particular buds is not the touchscreen style depicted in the manual. The case charges the buds and is itself charged via a USB-C port on the rear. I use an old USB-C phone charger and cable which works well. These buds also don’t ship with a USB receiver as shown in the guide. I had to pair them to my PC using Bluetooth. I don’t know whether a receiver can be purchased separately but I plan to check into it. The Poly Lens companion app is available for iOS or Android but it is pretty bare bones. The app does not force users to create an account before use, although doing so is an option. The most noteworthy features include a locator function, firmware updates, and displaying battery status for both buds. The locator feature can track lost buds and show them on a map with precise location within the app. It can pinpoint location down to a specific room of a dwelling. The app can also make the buds play a sound to further aid in finding a wayward bud that may slip between a seat cushion or somewhere else out of view. The locator works even with the buds off inside the case. Battery life is respectable. I get a couple days of moderate on and off use throughout the day per charge. Comfort is good, the buds create a good seal, and they stay reliably positioned in my ears even while moving around. Although things got off to a rough start which I’m still at a loss to explain, they have greatly improved and the buds haven’t sounded bad again since. Unlike some other hybrid business/personal buds I’ve tried, these actually sound good when playing music. Sound is also good during conversations but I am a little disappointed with the inconsistent mic. It’s not terrible, I simply had higher expectations based on prior experience with Polycom phones and a Poly Voyager headset. On the plus side, it’s nice to have a pair of buds that can truly pull double duty for music and work.

I’ve been able to flawlessly connect the Poly Voyager Free 60 earbuds to my Windows and Android devices, and enjoy listening to music, watching videos, as well as having conferences and calls. The earbuds are very comfortable with remarkable sound quality and decent active noise cancellation (ANC), along excellent battery life, and with multiple customization possibilities (accomplished mostly through the Poly Lens App) that makes it suitable for, I would say, most scenarios at home, work and on the walk. There are some not so great aspects, but overall, they don’t overshadow this otherwise great device. I’d recommend it to anyone looking for solid and versatile earbuds. Pros: crisp and clear sound, great bass, highly customizable, comfortable to wear. Next, I elaborate on a few of the several aspects and details that could be highlighted and discussed. >> Poly Lens App If you’d want to know more about your device and what it can achieve and how to best customize it, you’d need to install the Poly Lens App (it is already recommended to install it in the booklet that comes with the device.) The App allows you to access almost all the device features and information. I say almost all, because I don’t understand why it doesn’t show the percentage of battery left (perhaps it is hidden somewhere.) Anyways, with the App, you can update the device (which I did soon after installing the App), control ringtones and volume, swipe sensor, ANC, voice prompts and tones, and much more. One example where the App was handy for customizing the device was to get rid of the annoying and loud “boop” sound emitted to signal the volume changed when using the earbuds’ Swipe Sensor to bring the volume up/down. I went to the Poly Lens App, chose Ringtones&Volume section, and change the "Volume Level Tones" to be only Minimum and Maximum only (so no more annoying sounds while adjusting the volume.) I think the App could be improved to allow reaching some of the most useful settings faster, for example the ANC settings, by providing some shortcuts directly on the main page, instead of having to navigate through the different options. Also, depending on how your device is configured, you may find the need to use the App to light up some specific feature while using the device, such as the one I elaborate below. >> Custom Swipe Sensor The default configuration of the customizable Swipe Sensor located on the side of the tube section of each earbud allows to: - control volume (swipe up/down) when playing/streaming media - mute/unmute when in a call - setting transparency mode when idle You can change what happens with the Swipe Sensor on those three scenarios (when on a call, streaming, or idle) to whatever suits your needs best. This shows how highly customizable this device is. That being said, I found a couple of times while streaming media, that I wanted to hear a little more closely what others were talking about and given that I had the device Swipe Sensor configured to control volume while streaming, I had to resort to the Poly Lens App to change the current Transparency Mode to allow Speech to come through the earbuds more clearly. As a result, I ended up using the App a little more than desired to change some of the settings while using/wearing the Poly Voyager Free 60 earbuds. >> ANC & Transparency mode This is perhaps one of the most amazing features available in this device: Transparency Mode. You can use Transparency mode to either listen to the ambient more clearly or to get an enhanced audio of people talking. What I’ve noticed is that in this mode, the sound seems somehow coming from the earbuds themselves, perhaps it is time to get my ears checked? Anyways, the way I like using this feature is while at work, I can be listening to music while also listening to what others are chatting about under the “Speech” Transparency Mode setting. The ANC is decent, but it still allows a little more of the background noise than desired, and I guess that could be due to accommodating the Transparency feature. >> Visual indicators The earbuds themselves don’t have any light indicators that would help in identifying whether they are on/off, pairing, or the level of charge (full or depleted). Of course, there are the usual sound indicators for “Battery low”, “Recharge headset” and finally “Power Off” when there is no battery left and, well, when it is already too late, and the earbuds turn off. The Poly Lens Apps doesn’t provide feedback on what is the charge level either, so you must resort to the connected device, phone or PC, to determine what percentage of charge is left on the device. The charging case provides lights indicators, but they are not sufficient to know whether the earbuds are fully charged or not. For example, when charging fully depleted earbuds, the colors displayed are red, then when the earbuds get some charge, they turn into amber, and next after about a couple of minutes, the lights for the earbuds become green. But green doesn’t mean the earbuds are fully charged, they could be charged at 10% and they show as green. I think there is some room for improvement in this area. >> Charging As I mentioned earlier, there is no clear indication on the earbuds or the case itself to whether the earbuds are fully charged or not. The only way I’ve found to know they are 100% is by looking at your phone or connected device. Not even the Poly Lens app has an indication on how much charge the earbuds hold. You can charge the earbuds until the lights become green (about a couple of minutes) if you need to use them urgently, and it will last for several minutes which seem enough to jump on a call or conference. However, if you want to have them fully charged, at least in my experience, it seems to take around an hour or so to fully charge a completely battery charge depleted device.

[Employee of bestbuy] There is no one that will not like these. I would say get more then one pair. If anyone gets to use them they will want a pair.

These are excellent wireless earbuds, with only a few minor quibbles. Sound quality is superb, with rich bass and crisp clear mids and high frequencies. Basic EQ settings are available in the Poly Lens app (flat, bass, bright -- it would've been nice to have a more customizable 5-band EQ). Microphone quality is very good -- voice was clear on the other end, although the mics on the Pixel Buds A are actually a little better. The Polys weren't quite as good as the Pixel Buds at filtering out ambient sound either, but it was still far above average. ANC is decent. I tested it in the bathroom while the fairly loud fan was on, and although I could still hear it, the intensity of the sound was quite muted. There's also a transparency mode that transmits ambient sound, which can be helpful if you have to be more aware of what's going on around you. The buds themselves are a bit bulky, but the fit is very comfortable. Most earbuds start to irritate my ears after an hour or so, but I had no problem with these. Although they do have the kind of design where the bud is inserted into the ear canal, they don't twist in, and rely more on the shape of the main body to rest in the outer ear cavity. This contributes to the comfort, but it also makes it easier for the buds to fall out on their own -- I didn't try running in them, but I'd be cautious if I did. There's a physical button on both earbud stalks for basic pause/play or call answer control. There's also a swipe gesture area higher up on the stalk which doesn't work that well. At times, it was too sensitive and responded when simply trying to adjust the earbud position, while at other times, it didn't seem to respond to an intentional swipe. The Lens app allows the user to customize the swipe or just turn it off -- I turned off the feature to avoid unintentional commands. The case is sturdy and feels premium. It's a little bulky, though -- larger and thicker than a typical Airpods case (I compare it with a knockoff Airpods case in the photo), so it'll cause more of a bulge in the pocket. There are 3 LEDs on the front of the case that indicate the charge level for the case (the center one) and the two earbuds (the LEDs on either side) using color. This doesn't give a whole lot of granularity, and is also problematic for colorblind people (like me). Battery is rated at 5.5 hours of talk time without ANC, and 5 hours with ANC; a fully charged case is supposed to be capable of recharging the earbuds twice. Earbud firmware updates are handled through the Poly Lens app. The charging case also gets updates, but this has to be done using the Poly Lens desktop app on a computer, using a USB connection. My Lens app on the phone informed me that there was an update for the case available, but when I connected to my computer, there was no indication about any updates, so that was a bit puzzling. Despite the minor complaints, I still give these earbuds 5 stars because of how well they work for the most important aspects to me: sound quality, call quality, and fit/comfort.

Earbuds and accessories were packaged very well. You can tell that care was used to pack and ship them. First impression while handling the earbuds is quality. They feel like quality and not cheap plastic. For me, I love the color. Black blends in so much better when using these for work. Black just feels more professional than earbuds that stand out in colors such as white. They are sleek in design and fit well. The additional rubber inserts make sure you get a good fit which I eventually did. They stay in while walking around and moving pretty well. I did not get a chance to use these while exercising, but I think they’d hold their own. Now on to sound. Very impressive. Overall a well defined sound from all audio sources. For music, I hear plenty of highs, mids, and lows. I wish the bottom end was slightly tighter, but I’m a bass person. Call quality is excellent. I was able to hear my callers clear and concise and I had no issues understanding my callers at all. Callers said they could hear me loud and clear with no static at all. The only thing I wish was slightly better is the noise cancellation. It is very good, but not as precise as other brands I have tried. It blocked out a great deal of outside noise, but some gets through. Not a deal breaker by any means, but I did notice a little more noise getting through than other brands. The transparency mode is excellent. The case is very cool and interactive and I love the Q wireless technology. You will get hours and hours of talk and music without stopping and the case recharges them quickly when needed. Bottom Line: These are the perfect earbuds for the professional on the go. They are a great mix of fun and professionalism. They look great, work great, and sound great. Whether at the office, grabbing a cup of coffee at the shop, taking a call in the elevator, or going for a walk in park while listening to some rock, these are great all-around high end earbuds. Very happy and highly recommended. Albeit a few minor quirks, they are near perfect earbuds. Get ‘em!!!!

I have used Plantronics/Poly headsets for 10-15+ years, so I was excited to get these Voyager Free 60 True Wireless Earbuds with Active Noise Cancelation. Plantronics/Poly usually has good clarity, great noise cancellation, simple maintenance and easy to transport. I’m typically a heavy user and they often last about 1.5 years. TL;DR: 1. I used them over the past week with an iPhone 13 Pro 2. SETUP was quick 3. CALLS and ANC are pretty good 4. MUSIC sounds great 5. HARDWARE is quality 6. TRANSPORT/CARRY is easy My overall thoughts: Setup: It was easy once I download the Poly Lens app. There is a lot of information within the app, but I would like some additional detailed customization. For instance, I would like to fully customize the equalizer, as well as the the button and touch controls on the earbuds. I’d also like an “info” button int he app for more detailed information about the controls I want to set/customize. Calls and Active Noise Cancellation: It’s a mixed-bag. They connect quickly. I either use Hey Siri or my phone to initiate calls. I can easily answer a call from the earbuds or my phone. I can hear everyone very clearly; everyone can hear me very clearly. That’s a good and bad thing. If I’m on a conference call and don’t mute, everyone can hear anything I’m doing: washing my hands and dishes, cooking, rummaging in the refrigerator, etc. I can’t hide, unless I mute, which can be an issue. The controls don’t consistently work. If I swipe to mute, it may not register immediately. Once I am muted, I have the same issue, it can take a few tries before iI can unmute. It may be how I’m interacting with the earbuds, but I’m thinking it’s more of a software issue that will be fixed in an update - I don’t think it’s hardware related. Music: All music sounds very good. You can hear the highs, mids and lows. I was surprised and impressed with how good they sounded, even though I wasn’t able to customize. They are my go to music/video earbuds. Hardware: It is of the typical high quality Plantronics/Poly I’m accustomed with using. The outside of the case has a semi-soft touch finish with the Poly logo imprinted in it. It opens like a clamshell. There are 3 integrated LEDs on the lower portion of the outside opening portion of the case, as well as wireless charging and a USB-C charging port. The inside houses the earbuds in a similar texture. The top part of the inside of the case has a durable rubber cushion that has the Poly logo and name imprinted in it. The fit and finish are excellent. The earbuds easily magnetically snap into place. My only suggestion would to be add a pop of color - like the logos to have company colors (red and white), so It’s less likely to be lost. Transport/Carry: They are small enough to put into your pocket next to your phone, in a bag/purse/sling/etc. The case shows minimal fingerprints that can easily be wiped with a cloth. It also feels durable. With months and years of use, I would think the matte type finish of the case will wear and show some shine to it; nothing abnormal.

I recently had the pleasure of testing out these earbuds that truly excel in providing an exceptional remote work experience. These earbuds not only deliver crystal-clear audio but also boast outstanding microphone performance, making them an ideal companion for professionals who rely on remote communication. Comfort is a key factor when it comes to extended periods of use, and these earbuds did not disappoint. The ergonomically designed earpieces fit snugly in my ears without causing any discomfort or fatigue. I was able to wear them for hours on end without experiencing any irritation, making them an excellent choice for individuals who require long periods of uninterrupted usage. The Poly Lens app makes this headset a no brainer, you can change the ANC from Adaptive to Standard and also has a mode for transparency which allows you to hear your surroundings if you're out in public. BTW these are great to use while working out as well!

Starting with the packaging, Poly, now apparently a division of HP, definitely learned the industry lessons of creating an aura of anticipatory quality that envelops a product. To start unwrapping the case, there are several encircling bands that are easily removed. The earbud’s case is a sensuous plastic that delights the fingertips. One hopes that that finish can last against purse, pockets and people’s entanglements. The earbuds nest magnetically in their snug little case awaiting the determination of the proper silicone ear tip size that determines if bass notes are heard or thrown away to an improper seal. My fingers are crossed hoping that the geometry of the bodies and the seal of the tips will allow these little balls of plastic to be my new travel partners. There are two little boxes and one packet of instructions, regulatory information and information including a QR code for an app named, “Poly Lens”. Although the boxes are almost imperceptibly labeled with “FIT KIT” and “ACCESSORIES” embossed into the tops of the boxes, who cares, just rip ‘em open and get those silicone tips that fit your ears onto those buds and get that charger cable busy. Kudos for the USB C to C cable with an included adapter to fit the more common USB A connector. The ear tips are very firmly attached to the earbuds and pop off with a fair amount of force. The tips re-attach with a pop, keeping in mind the proper positioning of the oval shape of the tips to align with the oval body of the tip attachment point. So, for me, with the largest tips installed and the pairing process achieved, I was really hoping that these earbuds would sound decent and achieve a good seal in my admittedly large ear canals. Thankfully, they had a pretty decent balance and a nice little thump in the low end, something I don’t usually get to hear with most earbuds. Unfortunately, the copiously endowed software app, although awash in other options, includes only a minimal amount of sound equalizer options with a mere three different presets for “Bass”, “Flat” and “Bright”. It would be very much appreciated to offer some form of rudimentary graphic equalizer to allow adjustments for individual taste. In use, I noticed a couple of odd things. When using the “Poly Lens” app to cycle through the ANC settings of “Off”, “Adaptive” and “Standard”, the bass drops off considerably in the Off mode, which may indicate that not only is the noise cancellation turned off, but perhaps some form of DSP as well. The “Adaptive” and “Standard” ANC settings yield slightly different sound, but were very close sounding to each other. The ANC effectiveness seems to be very minimal compared to some major-brand over-the-ear units that I have grown accustomed to and travel with, to the point of wondering if they are even operating correctly. The true test of these earbud’s ANC capabilities will be when I can get these little guys up in the air to see how well they combat the sound of jet drone. They for sure do not help much when mowing a lawn, as the sound of the mower comes through pretty loudly even in “Standard” mode in comparison to several models of over-the-ear headphones with ANC. Battery charge capability for this product is a bit modest (compared to competitors), at according to the manufacturer, up to 5 to 5.5 hours of talk time for the earbuds themselves depending on the status of the ANC being either on or off. The case will extend the use time up to 11 hours. For a quick boost, 15 minutes of charging yields an hour of listening time. I am both surprised and puzzled that with the past history of the company’s products being so business-oriented, that the design wouldn’t allow a full work days’ worth of use out of these, without some case time/recharging. Another interesting feature is the Qi charging capability that will allow you to just set the case on a charging pad when the opportunity presents itself, as opposed to attaching the USB charging cord. Although the corded charging will undoubtedly be faster. Regarding the phone capabilities of the earbuds, my first unintentional test resulted in the caller saying they were having a hard time hearing me, so either I was not adapting to the earbud’s phone function very well, or all of that hard work on the multi-microphone technology was for naught. Further adjustments with settings will be tried, but I am not sure that it will be sufficient. Unfortunately, my personal experience of not using a wide variety of earbud’s for their phone functionality is insufficient to qualify for power-user’s status, so I have to recuse myself from definitive judgement here. My layman’s intuition, is that further software refinements most likely could improve the performance of the phone’s perceived sound as well as to direct internal settings to provide sufficient feedback of the local side of the caller’s voice in the earphone to help achieve a volume that will satisfy the level of volume to the outgoing party. Another technological aspect to these earbuds that I had some problems with is the Custom Swipe Sensor. I found that the interaction with the sensors was very hit-or-miss. The majority of the attempts to adjust volume failed. Maybe I have dry fingertips or an insufficiently magnetic personality, but I had a difficult time controlling the sensor. I will probably never know how to communicate with the sensor without knowing the technology behind it, other than it having a passing resemblance to a tiny cheese grater. It would also help to have a more tactile surface on the sensor to facilitate its location while wearing the earbuds, instead of having to feel around for the sensor on the body. There are many software settings for the phone interface portion of the Poly Lens software that will require selection to customize your experience. However, with the pesky sensors acting sporadically, many of these options seem moot or impractical without accessing the app as opposed to using the sensor. To summarize, in my opinion, the sound quality of audio is pretty good, but not sumptuous, although adding some software adjustments for more equalization options would be greatly appreciated. Thankfully, the largest ear tip size is sufficiently-sized to accommodate large-canalled ears like mine. The sensor for adjusting volume and phone features is undependable, although the software options to utilize it are impressive. The phone capabilities are underwhelming to me, but admittedly, I am not a power-user of these features. The ANC functions do not seem like they are delivering as well as they should for the technological investment described in the literature. From my personal perspective, I would rate these at three point five stars out of five with a recommendation for the audio portion and a warning for the under-performance of the ANC and phone functions.

These earbuds have fantastic sound, but suffer a bit from some active noise cancelling issues and headset calling limitations. Starting from the sound quality and music enjoyment side of things, these are great. Solid range, clear and crisp music with a good amount of bass. They do the job well, and all of the components involved - from the earbuds to the case, feel premium with a soft molded plastic finish. The earbuds also look professional and disappear while wearing better than white offerings. Since these are marketed for making calls, I got these primarily for voice calls, but found them to be better suited for enjoying music. The issue being a few things… First, the person I called had to adjust my volume up quite a bit to hear me. Second, the design of the eartips (being conical, rather than spherical) seemed to transfer more of my own voice through the headset via the jaw bone. Third, I found that talking (or eating for that matter) loosened the seal at the ear and allowed sound in. I tried all of the included eartips, but it was never perfect for me. Earbuds are largely subjective when it comes to fit, though, so your experience with these could be entirely different. The other things I’d comment on are the active noise cancelling and app. Noise cancelling is much like most other offerings, using 6 microphones in this case, to listen to outside noises and filter them before they reach your ears. In my limited experience so far, it worked well, but strangely let certain noises to pass through. For instance, some road work began while I was wearing them and it simply came through, unfiltered. Additionally, a light breeze introduced a notable static/wind noise (as if air was was flowing unevenly through the perforated mesh screen on each earbud) The Poly Lens app is simple but useful for adjusting all of the features and defaults on these. It’s clean and minimal, but does the job fine, often instantaneously making adjustments to your selections. This was necessary for me, as during my voice calls, I muted myself 3 times and hung up by accident twice when adjusting the earbuds. The interactive Swipe Sensor was just too sensitive for me to leave on. I’m glad I could deactivate it, as I would have reduced my review score had this not be possible. In summary, these offer some really great sound, but a few scenarios where active noise cancelling and voice calls may not be the best. In Summary: [ Good Stuff ] - Sound quality and clarity - Build quality - Clean, functioning app [ Not as Good Stuff ] - Sometimes patchy active noise cancelling - Mic isn't as sensitive as I'd like - Capacitive earbud functions disruptive to my calls

Plantronics is pretty well known in phone accessories so I was interested when these wireless earbus became available. Receiving them I was a little curious on how they would work, since on the back of the box there is branding for iPhone and iPad. I am currently using the Pixel Fold so I was questioning how they would work, Best Buy does list them as compatible with Android. Once you open the product there is a QR code you can scan which will direct you to download the software for your specific device, which includes the Google Play Store. The Poly Lens app is pretty straight forward, you can see the devices added. You can easily access Find my Device, look at manuals or modify settings. The swipe sensors can be modified to change what the earbuds do in 3 states; idle, in call or streaming media. I think this was a nice touch to allow you to modify things such as volume when listening to music, but being able to easily mute yourself while on calls. There is active Noise Cancelling and Transparency mode, which if I have both buds in I usually have it in noise cancelling. I have been enjoying listening to music on these as I tend to listen to music a bit while I work, so I tend to have one bud in while the other sits in the case most of the time. But will put both in for a call while working when I need my hands free. I have had good call experience, a couple times I had to speak again and I don't know if the headphones were compensating for a noisy environment, or they simply didn't pick up my sound. The main gripe for me is that regardless of which buds I use, they only feel so fitting, I don't know if that's by design (since they're more coned on the tip) but they ear buds feel like they're sitting in my ear but don't feel secure. My more concern is potentially dropping one if I am working in a space where I may be looking down or working under a desk. I like the buds, so I may try and look at some alternate tips, but that isn't unique to these earbuds, I always have a rough time with in ear buds, and I am sure this may be the case for others so this would be my one talking point. I noticed today that there was a software update for the buds, it is nice to see active fixes to the software of the ear buds themselves. In time, the small opportunities I had with the buds, may be fixed. It's mostly marked down due to fit for me and the box pointing heavily towards iOS, with it working for both I feel they should add both to the back of the box, otherwise Android users may overlook these when shopping in stores.

Poly Lens app ensures you get the most from your device, allowing you to customize and update firmware and other features. It comes with small, medium, and large ear tips that are easy to change—placing buds in your ear facing tip forward and then rotating downward-forward for the best fit and sound experience. There are two types of modes of listening: (1) Active noise canceling (ANC Mode) reduces external noise, and (2) Transparency allows you to hear your surroundings while wearing the buds. You can customize the ANC and Transparency modes in the Poly Lens app. The active noise canceling is some of the best I've heard for earbuds; it blocks out all types of chatter and other noises around you. I tested this feature at an Orlando theme park show with a lot of noise, and I was very impressed with how the buds do an awesome job at canceling ambient noise. With ANC mode, I always hear my music very clearly. The Customizable swipe controls are straightforward and great when you don't want to take out your phone and want to raise the volume or skip the song. Overall, I am satisfied with these wireless earbuds and it's impressive ANC mode.

Noise cancelling is very good/better than most...but not top/flagship level. Connection was occasionally buggy but better now (perhaps fixed by a software update) and you can't control, and annoying that you have to choose between volume and gestures on earbud are limited. But the sound quality for music and calls is amazing for earbuds. With Android, the aptx Bluetooth codec makes a big difference, and battery life has not been an issue. These are my go to buds for everything, the noise cancelling meets my needs, and for me the quality sound is too good for a sub 5 rating. Really good sound is more important to me than having all the bells and whistles. Wouldn't pay list price, but definitely on sale.

[Employee of bestbuy] I don’t usually wear earbuds and prefer over the ear, these come with the adjustable silicone tips that is helpful for me to keep them comfortable for long periods of use, and they are comfortable. They have a lot of bass in my opinion and do sound really good, and I like the microphones in each earbud for calls. I haven’t had an issue with battery life either even with having them out for a while and not charging the case

I'm an avid gym person and throughout the years I've gone through so many headphones and earbuds, I pretty much consider myself an expert on the different brands and styles of earphones. With going through so many, I can honestly say that I have yet to find the perfect earphones. Some obviously are better than others, but none is perfect. This Poly V60 is a good set of earbuds but has a few drawbacks that, as for now, I can't get over. Let's start off with what's in the box. You get the earbuds in a case that is, to me, a little on the big side. What I consider big is, anything that doesn't fit comfortably in the small front pocket of your Levi's. It's fine in the regular front pocket but does protrude and shows. Also comes with 2 set of ear tips, small and large, medium is already attached. A usb-c to usb-c cable and a bluetooth dongle that also accepts the usb-c for charging in a computer. After downloading the poly app to use with the earbuds, pairing was very simple and a breeze. The app itself was ok, not great. A little confusing to navigate but was workable. I didn't really like the option to set controls the way I like, or actually the lack thereof, but I could live with it. I also didn't like the equalizer function which only gave 3 options. Bass, flat and high frequency. Bass sounded best to me. There are no customization option. Really like that the app tells you battery level by percentage on each individual earbud. The case has 3 dots for it's battery level. What I didn't like about this unit was the touch slide on the side of the earbuds was finicky. It didn't always register my slide or my touch. The ANC can only be switched on/off when the buds are not in use. Volume control takes multiple slides to go up or down. What I did like was these earbuds was the most comfortable set of earbuds I've ever owned. Maybe it was just my ears but the seated perfectly, without much effort and gave a perfect seal. Working out for 2 hours I never felt any discomfort and not once did I have to readjust them. It never felt like it was gonna fall out no matter what exercise I was doing. The ANC was great, with all the background noise of the gym this really gave the Poly a test. I didn't have to turn the volume to max to drown out all the background noise. Music sounded really good and I think with more time, it will sound even better. Phone conversation was also very good. Caller heard me clearly and I could speak to them without feeling like I needed to raise my voice. I'm hoping that with future software updates that Poly will change some of my concerns. I hope they also simply the app a little bit to make it easier for my people to navigate. If they do this, I would give them 5 stars.

I've always been a headphones kinda guy, but I thought it was time to try some wireless earbuds again - and I'm really glad I did! I've been wearing the Poly Voyager Free 60 earbuds 4-5 hours a day and have been very pleasantly surprised with them. I changed the ear cushions to the smaller size and they've done a great job at staying in my ear during office work, walking, yard work and sweating. I did some test calls right away - and the person I called (I call the same person to test all my headphones, headsets and earbuds), had nothing but good things to say about the call quality. The only minor complaint was that they could hear background noise like paper rustling, etc. I'll look in the Poly Lens app to see if there's a way to turn that down more. The Voyagers come with a charging case with a magnetic fit, three different sizes of ear cushions/tips and a small getting started guide. They paired up easily with my iPhone and I was off and listening in minutes. This week I'll use them for more conference calls but I'm not expecting any problems. I kind of like not having a band over my head so these may become my go to ear buds. I've been listening to various artists - pop/rock/country on Spotify and the sounds has been good. Overall - very happy with these and would recommend you give them a try!

These are my first true wireless earbuds and I couldn’t be happier with them. The ANC function is great to have to block out the extra background noise while I’m at work. Music sounds awesome with these!

these ear buds are amazing ,they feel very comfortable in my ears, i also love the features they have like the swiping to mute calls an unmute-they go into instant noise canceling mode when a call come thru-the case is slim and classy fits into my pocket without being to bulky...... :)

They stay caput in the ears while your chewing, talking, yawning etc. They have to be readjusted every hour or so such as to hear sound pushed slightly back in ear as they become a little loose but dont fall out. Clarity is pristine, bass is imaculent! Ive gone through 100's of dollars with the purchasing of earbuds and not a single brand stayed in my ear without having the hook in place. Great sound quality, great bang for your buck! Size is comfortable and i have small ears.

If on sale definitely worth it it. Idk about 200$ though. The noice cancelation is quite nice