Customer Ratings & Reviews
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Top Mentions
would recommend to a friend
- Rated 1 out of 5 stars
Total Junk
GAMETRAINER Posted
Cheaply made. Barely ran for 30 seconds. Thought it just needed charging but nope. Total piece of junk. Doesn’t blow or suck, just hums. Think its even burning up electronically.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
We’re very sorry to hear about your experience. In very rare instances, a product may not perform as it should and can occasionally get by our quality control inspections.This may be the case here, and we sincerely apologize for the inconvenience. Please contact our customer care department at [email protected] so we can make this right for you with a replacement or resolution. Thank you
- Rated 2 out of 5 stars
Not my best purchase.
Skeeterbug21 Posted
Don't expect much out of this little gadget. Pictures make it look much better than it really is. Pretty cheaply made and doesn't have much suction or air power.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
Thank you for your feedback. We’re sorry to hear that this purchase didn’t meet your expectations. We value your experience and would appreciate the opportunity to make things right. Please reach out to our customer care team at [email protected] so we can assist you further and explore possible solutions.A satisfied customer is our #1 priority.
- Rated 1 out of 5 stars
Not Worth The Money
Wingnut Posted
Poor quality and minimal suction. The filter is a poor fit in the chamber so the dust is not held but blown out the back
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
We’re very sorry to hear about your experience. In very rare cases, a product may not perform as expected, and it sounds like that may be the case here. We sincerely apologize for the inconvenience and frustration this caused. Your feedback is important to us, and we’ll share it with our quality team for review. Thank you for bringing this to our attention.
- Rated 2 out of 5 stars
Not that great.
Stacy Posted
I am glad it was on sale and I had a $10 credit to apply to this purchase. It is on the cheap side. It is good for dust and that's about it. The parts do not stay together well. Would not buy at full price. Hopefully it holds up.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
Thank you for sharing your thoughts! We’re glad you were able to take advantage of the sale and your $10 credit, but we’re sorry the vacuum didn’t fully meet your expectations. We appreciate your feedback about the parts and overall performance—it helps us make our products better. We hope it continues to be helpful for dusting, and we truly value you giving it a try!
- Rated 1 out of 5 stars
Cheap
MikeTheLong Posted
Very weak. Cheaply made. It is not powerful enough to blow or suck properly.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
Sorry to hear about your experience, Mike. We apologize that the product did not meet your expectations. Please contact our Customer Care department at [email protected] so we can assist you further and work toward a satisfactory resolution for you.
- Rated 2 out of 5 stars
Get it on clearance
mjkman Posted
Pretty weak. I guess it'd be ok for just a keyboard, but calling it "powerful" is pretty laughable.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
Thank you for taking the time to share your feedback! We appreciate you giving our product a try and will continue working to improve our designs and performance based on customer input like yours.
- Rated 2 out of 5 stars
Too weak
Damon Posted
It's not strong enough to clean inside my PC. Simple dust maybe can blow it.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
Hi Damon,
Thank you for sharing your feedback. We’re sorry to hear the unit didn’t meet your expectations for PC cleaning. The 2-in-1 Mini Vacuum & Air Duster is designed for light debris and everyday dust, but we understand that deeper PC cleaning can sometimes require a more powerful, specialized tool.We truly appreciate you giving it a try, and your comments help us continue improving our products. If there’s anything we can do to assist you further, please contact us at [email protected] . We’re here to help.
Thank you again! - Rated 3 out of 5 stars
Dispoable vacuum
JSMattes Posted
it is an ok Vacuum i have a Dyson Handheld this isn't that. i keep in the glove box for crumbs and sprinkle left behind as a quick touch up. Doesn't have the power to get the dog hair off the carpets
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
Thank you for taking the time to share your feedback! We’re glad to hear the vacuum is handy for quick cleanups and fits conveniently in your glove box. We appreciate your honest comparison and understand it’s not meant to replace a full-sized Dyson. Your input helps us continue improving our products.
- Rated 1 out of 5 stars
Still laughing about this
Carito Posted
It’s not worthy even if it’s free. No enough power to blow a paper sheet and not as a vacuum. TEMU versions. Sorry to tell the truth
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
We’re truly sorry to hear that this product did not meet your expectations. We appreciate your honest feedback, and we’ll take it into consideration as we continue to improve our products.Thank you for sharing your experience with us.
- Rated 1 out of 5 stars
The Vacuum Sucks But Not Enough!
AlanY Posted
Had little suction power i won't recommend It. I thought i could use it at work to pick up scraps from the floor.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
We’re very sorry to hear about your experience with the Pursonic 2-in-1 Mini Wireless Vacuum Cleaner & Air Duster. We apologize for any inconvenience this has caused.
Please contact our customer service team so we can assist you and work toward a satisfactory resolution: email : [email protected] or Tel : 212-414-1798 (10-4pm EST) - Rated 2 out of 5 stars
Not very strong vaccum machine
SumitN Posted
It’s has a good design but lacks suction power. It could have built with good plastic material. The unit suction pipe broke after first two week of use
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
Thank you for sharing your feedback, and I’m very sorry to hear that the vacuum did not meet your expectations. We always aim to provide products that perform well and deliver great value, so it’s disappointing to learn that this wasn’t your experience.
If you’d like, we’d be happy to assist with troubleshooting, a replacement, or any support you may need. Please feel free to reach out to our customer care dept at [email protected] so we can make this right for you. A satisfied consumer is our #1 priority. - Rated 3 out of 5 stars
I would not buy again.
Chaslb Posted
Battery does not last long and suction is minimal.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
Thank you for taking the time to share your feedback. I’m truly sorry to hear the vacuum didn’t meet your expectations regarding battery life and suction power. We always aim for our products to perform reliably, and your comments help us improve.If you’d like, we’d be more than happy to assist you with a replacement or troubleshoot the unit to ensure it's working at its best. Please feel free to reach out at [email protected] — we’re here to help and want to make this right for you.
- Rated 1 out of 5 stars
Don't waste your money
Steve Posted
I was hoping it would replace canned air. It barely does anything. Truly not worth it
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
We’re very sorry to hear about your experience. In very rare cases, a unit may not perform as expected, and it sounds like this may be the case here. We truly apologize for the disappointment — this product is designed to be a convenient, eco-friendly alternative to canned air, and it should deliver stronger performance than what you described.If you wouldn’t mind reaching out to us directly at [email protected] we’d be happy to help resolve this for you right away.
Pursonic Customer Care Team
Thank you for bringing this to our attention. - Rated 2 out of 5 stars
VERY light duty
Arby Posted
It works, but, you get what you pay for. I had a $10 credit. Even with that, not sure I got my money's worth.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
We’re sorry to hear the product didn’t meet your expectations. While this model is designed for light-duty cleaning and quick touch-ups, it sounds like it may not have performed as well as you’d hoped. We truly appreciate your feedback—it helps us improve our products and ensure better experiences moving forward.Thank you for giving it a try and for taking the time to share your thoughts.
- Rated 1 out of 5 stars
I need my money back
JMeza Posted
Bad Quality The air goes out everywhere is poorly assembled.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
We’re sorry to hear about your experience. Please contact our Customer Care Department so we can resolve this issue to your satisfaction — we’ll be happy to help or arrange a refund.You can reach us at [email protected]. Thank you
- Rated 1 out of 5 stars
Weak weak weak
Charlie Posted
Very very weak. I can blow much harder myself. Suction is the same.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
We’re very sorry to hear the product didn’t meet your expectations. This isn’t the experience we want for our customers. While this model is designed as a light-duty unit for small cleanups, it should still perform better than what you described. We truly apologize for the disappointment and appreciate you taking the time to share your feedback — it helps us improve.
- Rated 1 out of 5 stars
Delivered Broken
Dcab84 Posted
Bought this brand new. It was delivered broken. It does not charge up at all. I could not return it to best buy and have to contact the company that makes it directly because it is an item that is in the best buy marketplace and not sold directly by bestbuy.
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
Thank you for reaching out, and I’m so sorry to hear your item arrived broken. That’s definitely not the experience we want you to have.
Please contact our Customer Care Department so we can resolve this issue quickly and to your full satisfaction. Our team will be happy to arrange a replacement or another suitable solution for you.You can reach our Customer Care Team at [email protected] or 212-414-1798 between the hours of 10am.-5pm EST. - Rated 1 out of 5 stars
Useless Tool
DebbieC Posted
Horrible! It broke after 1st use! It started out working well then the inside blower broke rendering it useless!
No, I would not recommend this to a friendBrand response from Pursonic Customer Care
Posted
We’re very sorry to hear about your experience. That’s definitely not the quality we aim to deliver, and we understand how frustrating it must be for the product to stop working after the first use.
Please reach out to our Customer Care team at [email protected] so we can assist you with a replacement or resolution as quickly as possible. They’ll be happy to help make this right for you.
Thank you for bringing this to our attention, and we appreciate the opportunity to resolve the issue. - Rated 4 out of 5 stars
Good Quality for the Price
AshleyG Posted
Didn't have the power I was expecting as it was described as "powerful". Nonetheless, does a decent job as cleaning up my computer keyboard as it was bought to do.
I would recommend this to a friend - Rated 3 out of 5 stars
Hoping for more
Shannon Posted
This product works. Just not as powerful as I had hoped.. It does ok at vacuuming, But the air duster is very weak..
No, I would not recommend this to a friend