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Rating 3.4 out of 5 stars with 7 reviews
YaYa Posted
Prefect sizes, perfect fictionality and it’s looks cool with the fire light
GABRIELAM Posted
Unfortunately, I’m disappointed with this diffuser. The light works and looks very nice, but the diffuser itself doesn’t work properly. When I turn it on, it shuts off by itself and no mist comes out. I tried it several times, but it keeps doing the same thing. It looks nice, but unfortunately I can’t use it as intended.
Posted
We’re very sorry to hear about your experience. We certainly don’t like hearing that your diffuser isn’t working properly, especially when the light is working but the diffuser is not producing mist.Please reach out to our Customer Care team at info@pursonicusa.com so we can look into this and make it right for you. If your unit is still under warranty, we will be happy to send you a new replacement unit.
Your satisfaction is our #1 priority, and we appreciate the opportunity to resolve this for you.
Candymom Posted
It did not work, and I returned it to the store. The light would come on and then go right back off.
Posted
We’re very sorry to hear about your experience with the Pursonic FlameGlow Aromatherapy Diffuser and appreciate you bringing this to our attention. We apologize for the inconvenience caused.
Please feel free to contact our Customer Care Department at info@pursonicusa.com so we can further assist you and address any concerns. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Toobulk Posted
Stopped working after just a few uses. I turned it on one day and walked away from my desk for a minute, and when I returned, it was off. I thought that maybe I had it on the setting where it auto shuts off after about 30 seconds, but I tried every setting and the device would not stay on for more than a few seconds. Disappointed as I did see a similar review and I guess I should have listened to them.
Posted
We sincerely apologize for your experience and appreciate you bringing this to our attention. This may have been an isolated defect, as this issue is not something we commonly encounter, but we will certainly look into the matter further with our team. Please contact our Customer Care Dept at info@pursonicusa.com so we may provide you with a satisfactory resolution and assist you directly. Thank you for your feedback and understanding.
LAURENG Posted
The difuser is sleak and beautiful. Its a grest size and provides a beautiful ambiance in iur bedroom.
RobbinS Posted
Great and the price was a good deal has the house smelling great
Meri Posted
Makes my room smell pretty good, I like it and it’s pretty