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MrLou Posted
I purchased the Ring Door Bell Pro at Christmas time and have grown to love it. So I thought I'd give this a try before buying more for the perimeter of my house. The ease of setup is yet again a solid 5 out of 5, the picture quality is a decent 4 out of 5, the delay time it takes to view the video feed is a 2 out of 5 and the siren is a sad 0 out of 5. I was excited to see that Ring came out with a POE option for security cameras. I had previously setup my home with CAT6 wiring for a different camera system before Ring came out with the elite option. The Ring Elite Cam was going to be more expensive than the NVR system I had planned to purchase, but I liked the fact that it would work cohesively with my Ring Door Bell Pro. I tried 3 of my CAT6 cables with the Ring Elite Cam and the time it took to view the camera from my iPhone Ring App was 8-9 seconds on a 150mbs download speed, which is substantially slower than my door bell which is on Wifi at 90mbs download speed. I thought for sure having the camera hard wired would have a faster response. I didn't expect to be impressed by the alarm on the camera, but I did expect a much faster response time that 8 or 9 seconds. The system I ended up going with, which is less expensive in the long run with 8 cameras, has a 1-3 second response time on each camera. I might try the 2nd or 3rd version of the Ring Elite camera for my guest house, but for now it just isn't up to the standards I was hoping to find so I returned it.
Posted
Hi MrLou.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Stick Up Cam Elite are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.
If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Miyuki from Ring.
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GamerDalton Posted
Camera works great. Has really good image quality and has a very long distance at night, unlike previous cameras I've had that couldn't see more than a few feet in front of them. I already had Ethernet cables running outside my house from previous cameras so this was plug n play, and worked immediately out of the box. A little pricey considering the lower model is half the price and is just missing the PoE, but didn't want to run new types of cables and they are too high up for charging batteries.
This review is from Ring - Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera - Black
BBDT Posted
Works well in daylight, night is grainy. Ring app flakey.
Posted
Hi BBDT.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Stick Up Cam Elite to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Stick Up Cam Elite are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected. The Ring Stick Up Cam Elite is a security camera that can be used to capture out-of-sight areas and blind spots. It’s equipped with "Color Night Vision," customizable motion detection, and motion-activated lights. In the Ring app, you have the option to turn Color Night Vision on or off. Color Night Vision adds color to video in low light for improved clarity and motion detection. To ensure that the "Night Vision" feature works as intended, make sure your Cam’s infrared light is toggled on in the Ring app. The infrared light control is in your Ring app under Video Settings. Enable "Color Night Vision" in the Ring app to help improve clarity at night.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power-cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
For more information on your Ring Stick Up Cam Elite, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
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JackW Posted
For quick and easy surveillance, these are great. Being able to power them over ethernet was great. Just get a POE switch and hook up as many as you need. They are much more stable than wireless, and you don't have to worry about battery or running power.
Blackdiamond Posted
I like this product, security and monitoring fees are much cheaper than ADT. Unfortunately, I am still having problems trying to tilt the product for a better camera view. The instructions show it can be done; but it does not move.. Key point: Need to keep changing the settings (in your app) for the new add-on equipment, then, it should record as programmed. Another key point: If you already have a ring app on your phone (with ring.com), just let the promotion period (30-dys trial) end and add it to your existing account. The price will be a little higher; but it's an one-time payment each year. Its worth it!
This review is from Ring - Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera - Black
THahn Posted
This is a really good camera but I wouldn’t say a great camera. The resolution is fine as long as you don’t need to zoom in because it drops off pretty quickly. I have this on the overhang above my drive way and you cannot zoom in to say, read the license plate on my car so I don’t know how good it would be to identify someone. The online service is not too pricey and it’s pretty good but it does take a minute or two for the most recent video to be available, but that could have something to do with my less than stellar upload speeds from my internet provider. Otherwise I’m pretty happy with this service. I also have ring doorbell cams on my front and back doors and they’re at about the same quality and same service. It’s pretty easy to install but remember with the elite camera you must run an Ethernet cable to it to supply power from the PoE adapter. It’s a good system for those who don’t want to pay a large sum of money for a professionally installed system.
This review is from Ring - Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera - Black
elchale Posted
great camera easy install for me because i had a previous alarm system and i used the same ethernet cable the ring camera quality 1080 is better than my previous provider 480 now i have my system completed. with my ring alarm my sensors my and my cameras indoor and outdoor. and the best thing $10 monthy instad of $60 monthly with att digital
This review is from Ring - Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera - Black
Lawyer1 Posted
I’m a Ring fan. This unit adds to my array of cameras. Nice wide view angle with great camera clarity
This review is from Ring - Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera - Black
MikeM Posted
Tried both Nest and Ring. Both quality products and Nest is even more flexible setting up but there is a very noticeable camera lag on those so I stuck with Ring, wait for them to go on sale, don’t buy the Ethernet version if power only or wireless would do. And make sure you have strong WiFi throughout.
Layell Posted
Nice camera, but for indoor it is no better than the indoor cam. Looks nice, but that’s about it. Overall my ring cameras are great
This review is from Ring - Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera - Black
Flavy Posted
This is my third Ring product. The camera is easy to install and provides high quality video and audio. It's a little over priced compared to the battery and plug in versions, but my only install option was poe.
Manny Posted
We currently have the Ring doorbell and connecting these was a breeze since our house is wired for POE. Installation was seamless and the app is flawless. The image quality is excellent as well.
This review is from Ring - Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera - Black
Wickidawitch Posted
I like having a wired camera. No crappy or black videos cause the Wi-Fi wants to s&ck at my front door. Now I just need to run the wires to exactly where I want it
Marduq65 Posted
First time purchase with this wireless security camera so far it is amazing!! Definitely recommend this to anyone who wants to start off with a security camera
This review is from Ring - Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera - Black
David Posted
Felt great being able to install on my own. Simple to setup and integrates well with other ring devices.
Speedwalker Posted
Works great. Very happy with the quality ! Highly recommend Ring cameras!
luxx Posted
Good camera quality, easy installation, one of my best purchase for the home
This review is from Ring - Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera - Black
Dave Posted
it does its job. has Ethernet port so you don't have to run and exta lines.
HuskyMom Posted
Great product easy to use and pairs well with app.
This review is from Ring - Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera - Black
Ring Posted
Couldn't install due to wiring limitation at my house
This review is from Ring - Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera - Black
Posted
Hello,
We understand how crucial it is to have security cameras that work well with your home. The Ring Stick Up Cam Elite is our premium device in the line of Stick Up Cams.
Featuring a POE (power over ethernet) port, you can power this device over a secure ethernet cable. Alternatively, a regular power cable is supplied with this device, to power it with a standard AC wall outlet. Although you may no longer have your Ring cameras, we're still here to help where we can.
For those who cannot install a Ring Stick Up Camera Elite, we do offer Stick Up Cameras in other forms. For instance, the Ring Stick Up Camera - Battery with optional Solar Panel. This version of the device offers a similar design that does not require a hardwired connection.
You can learn more about this device here: https://support.ring.com/hc/en-us/articles/360015669092-Stick-Up-Cam-Battery-2nd-Generation-Information
Should you ever need to learn more about a particular Ring product, please reach out on our Community Forums. Here, other Ring users can interact and help educate you on any questions you may have. You can find us at https://community.ring.com/.
All the best,
Marlom at Ring
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