See more imagesHighly rated by customers for:
Ash12 Posted
Easy set up. Definitely have to use the doorbell hook up transfer wire or camera will not connect. Only downside as I only wanted to use the chime it came with not use my existing. Good quality picture.
Lakshmanan Posted
I recently purchased the Ring Chime Generation 2, and unfortunately, my experience has been far from satisfactory. I was excited to enhance my home security system, especially since my Ring Doorbell works perfectly. However, the installation process for the Chime has been incredibly frustrating. Despite following all the recommended steps from Ring Support—resetting the Chime, restarting my Wi-Fi, and even routing my Wi-Fi ports to ensure compatibility—I still cannot get the Chime to connect. I’ve attempted everything suggested, yet the device continues to fail during setup, displaying persistent error messages. While I appreciate the functionality of my Ring Doorbell, the Chime has been a major disappointment. I expected a seamless integration, but this has turned into a lengthy hassle. I hope Ring can improve the setup process for their Chime devices in the future. If you’re considering purchasing the Ring Chime, be prepared for potential installation difficulties, even if you have a well-functioning Ring Doorbell.
Posted
Hi Lakshmanan.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Video Doorbell Wired and Ring Chime right away. The features and technology provided by the Ring Video Doorbell Wired and Ring Chime are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the issue you mentioned in your review
It sounds like the device is not performing as expected. Since you've already reset the Chime, restarted your Wi-Fi, and configured your router ports, but the Chime still won't connect, there are a few additional things we can check. First, verify that the Chime is showing the correct light pattern during startup. You should see the light flashing when you plug it in, which indicates it's ready for setup. Make sure you're keeping your mobile device close to the Chime throughout the entire setup process, as distance can cause connection issues. Also confirm that your Ring app and mobile device are fully updated to the latest versions, as outdated software can prevent successful setup.
If you continue experiencing connection issues after the factory reset and have confirmed all the basics are correct, this may indicate a hardware issue with the Chime itself. At this point, you should check the device warranty and replacement eligibility, as the Chime may need to be replaced if it won't connect after completing all troubleshooting steps.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best,
Miyuki from Ring.
<img src="https://s3.amazonaws.com/stratos-logos/logos/Ring.jpeg" alt="Ring" title="Ring" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
rntbot Posted
Excellent value! I can’t believe I wanted this long to purchase the ring doorbell. This is an excellent value for both items. I like the wired version, don’t have to worry about batteries. Another excellent feature is the syncing with my Alexa devices. I feel much more secure with these items. If you’re on the fence, take the plunge, you won’t be disappointed!
This review is from Ring - Wi-Fi Video Doorbell - Wired + Chime - Black
DouglasB Posted
exceptional product for the price point. Would not purchase anything else as I am very happy with this unit.
suzy28 Posted
I absolutely love this Ring Doorbell Wired and Chime! The quality of the videos is excellent!
Rayg201 Posted
I love it, exactly what I need, easy to install and very good video quality
EliL Posted
Camera works amazingly. Picture is crisp and clear. Device was very easy to install and activate
AustinG Posted
Super easy install even if you’re not tech or electrical savvy. Just be sure to check your voltage to see if it’ll comply with your existing doorbell transformer. Otherwise so far I love this product. I canceled my vivint account because this doorbell camera was a great price and there is $0 monthly fee.
LuvMyFam Posted
My first doorbell install and it could not have gone any better. The walk-thru visuals and text on the app were very clear and the chime plugin topped it off. Thank you!
CharquitaM Posted
I love it. Since i didnt have a peephole on my door i decided this was best. Plus i get ti see on my tv whose at my door. Will be purchasing more cameras for around my home. Its very clear and i can hear it clearly when others are talking. It gets what i needed to get done
LouisM Posted
Super easy to install. Great video quality and security at the palm of your hands.
KarlaR Posted
Really good camera and easy to install and image is really clear you can talk from the camera if you are not home and the voice is very clear too
BriannaM Posted
I am very satisfied with my purchase. The video is clear and the audio is good.
KelinD Posted
Amazing doorbell and camera. Really a great camera and doorbell. Can talk to the guess when they arrive over the microphone.
Jaime11 Posted
I am very satisfied with the ring doorbell. I bought the ring doorbell camera when it was on sell. It has great video quality and gets the job done without breaking the bank.
AliciaL Posted
Love all the ring products! It is my go to when it comes to all things security
Angela Posted
Great quality camera! Easy setup. I would definitely recommend.
JohnNorthport129 Posted
I never thought I wanted or need a video doorbell until I brought it home.Installation was easy since the were existing wires from the previous old doorbell. We get peace of mind from the app notifications when we are home or away.Video is crystal clear in daylight and legible at night.Our wifi garage door seamlessly connected with the ring app.My only gripe about the product was the included instructions that applied to multiple models of the doorbell and not specific to the one in the box. Also extra parts were included that did not apply to my particular installation.
MariaF Posted
Great security camera system for the door. Give us the sense of safety and security at home. Works great!
This review is from Ring - Wi-Fi Video Doorbell - Wired + Chime - Black
ChrisM Posted
My daughter comes in from school and it’s nice to see when she comes in. If she wants to chat with us, she can on the ring.