Customer Ratings & Reviews

Works great, no spots, navigates well, tried 5 times already in last 4 weeks, easy to clean, saves my time. Got this as just josh reviews suggest these mops are better than spinning mops that may splash drops of water on walls/ furniture. Value for money at 2025 prices. BB reseller Roborock's service was helpful to honor holiday pricing fluctuations.

Easy to set up, so far working as promised, mopping is great, vac on oriental rug and dog hair only ok ( not many vacs work great on dog hair on rugs, but vacs from hardwood great.

So far I love this purchase, it will be interestimg to see how the battery and parts hold up for the duration, but so far couldnt be happier!! It never gets stuck, i can run it, and track its progress on the app from a different location!

it is a good it does the job perfect so far I am happy with

Very good quality and convenient. My house is clean everyday I got home

its a dandy it stands for an extra worker when its done moping the floors it looks as good as if a human being did

reall y satisfied with overall quality of this product very happy with performance

Its a very good product and good service from Best Buy

It worked great for 2 weeks. Then we kept getting an "error 1 Lidar Tower is stuck, please move the device" and we tried everything and could not get it to work again. To return this item, you have to do some in 15 days AND have the original shipping material because it isn't sold by Best Buy, but a third party.