[Employee of bestbuy] Great size, not so big to be unwealdy and not too small to leav things behind. I like the ability to expand the case by 2 additional inches making it a great suitcase for two how going on a weekend trip. I used it for a week long trip to Phoenix and it held up well. The warranty is a great value as well. I highly recommend getting this for anyone looking for a rugged, roomy suitcase to navigate those large airports terminals or train stations.

It's not the right size. I tried to order this twice. It says 28", but then I received it and it was the 24" inch one. This item is mislabeled on the BestBuy website. The real 28" one is the the one listed as 31". They count the handle as part of the height for 28". Be aware.

Great suitcase and a great price, lite weight and great zipper lock

Bought online brand new. Went on my first trip. Back plastic fell off right away. Stylish but doesn’t seem sturdy.

I wouldn’t know. I ordered it over 2 weeks ago and it hasn’t even been processed yet…

Loved this so much I bought this as a gift. I bought mine 2 years ago. Best luggage ever for those who fly a lot. It is strong and light weight. Easy to roll and spins on a dime. Strong built-in lock easy to use. 10 year warranty!