First, let me tell you that the one or two line reviews from previous people who purchased were NOT helpful at all (in fact, they appear to be fake reviews to boost the product score. If you read them, the seem very generic in touting one particular feature -- anyway....) First, installation wasn't so bad. Make sure you have a level as the mounting bracket does not have vertical arms that some GE models have had. Although not the fault of the manufacturer, I do laugh at the swiss-cheese look of the underside of my cabinet where it is mounted. This microwave has great space and a very nice look. The horizontal controls in the front are easy to use and are easier for kids to access than most microwave panels. Be prepared to download the manual to learn the different Options as there is little mention of how to use them in the documentation that comes with the unit. Here are a couple of (missing) things that surprised me and my wife: 1. No one-touch 30 seconds or 1 minute button. You will need to press "+30 sec" button and then hit start. Seems kinda like an old-fashioned process when many have one-touch (our old GE did and we used it constantly) 2. The timer beeps four times and that's it - no indication that the timer is done. Usually, we are cooking and would use our GE time to alert us if something was ready while working somewhere else. It would go off until we made it stop (like most electronic timers now days) and even our 15-year-old oven says "END" if the timer expired. Plus, it isn't very loud to make a difference in a noisy home like ours. 3. No timer for a nightlight. Again, comparing to our GE, we could set a turn-on and turn-off time for the night light, which was great for getting that midnight snack. I guess this is a Samsung weight loss program. 4. Seems to operate louder than our used GE profile we just removed. It cooks fast, seems to do a good job with power. Our experience with the preset reheat options was that they WAY over cooked what food we selected. Also the 4-speed fan is nice (along with a delay feature for the fan to turn off), and I can't wait to see how the filter holds up. All-in-all, an ok machine, although lots of features we didn't expect to lose.

Nice design, look great but wish it had back lighting on control panel.

Easy to install easy to use great product love the color

Have not had any issues, have used this unit for cooking full meals and just reheating items. My wife who is 5'1" loves the control panel across the bottom, but that does cause the door to be wider than our previous microwave it replaced. I like the dark interior, it is easy to clean yet doesn't show the spatters like a normal white plastic interior does.

Love it's sleek look! Still trying out the many options and there's a keep warm button...got the best price! Very happy!