Customer Ratings & Reviews
See more imagesSamsung - 24" 3.1 cu. ft. Single Electric Wall Oven with Convection and Wi-Fi - Stainless Steel
- Model:
- NV31T4551SS
- SKU:
- 6424657
Customer reviews
would recommend to a friend
- Rated 5 out of 5 stars
Good looking and works well
WIFIGUY Posted
Aesthetically it’s a gorgeous appliance. The blue speckled ceramic interior is really visually stunning as is the glass and brushed chrome exterior and pull handle. The unit vents between the handle and control panel which had me concerned at first, but the air coming out was never hot enough to be an issue on bare hands nor did it heat up the handle at all. The SmartThings app is a battle to configure, mostly because the documentation is terrible. Scanning the QR code as stated in the manual yield led an error. I found a YouTube video from Samsung that gave the correct approach, which is to pair your smartphone with the oven first.. and THEN your smartphone can ‘see’ the oven. The password is 1111122222, which is also missing in the paper docs that accompanied the oven. To get the oven in pairing mode hold Smart Control button on the oven for 3 seconds until the display reads AP, then you can pair the smartphone with the oven. There’s one more step to getting the oven to be started/stopped by the app which is to push the Smart Control button one more time when prompted to allow complete control. Haven’t figured out the Alexa puzzle yet.. have the skill added (SmartThings) but can’t get Alexa to find the device. Will keep playing with it and if I figure it out will post an update. Great oven so far.. it’s definitely attractive!!
I would recommend this to a friend - Rated 5 out of 5 stars
space saving
KristineR Posted
amazing and space saving, we bought originally an LG from Best Buy and it was big and bulky compared to the Samsung
I would recommend this to a friend - Rated 5 out of 5 stars
Best oven ever
David Posted
Works great now issues two months in. The smart things feature works great.
I would recommend this to a friend - Rated 4 out of 5 stars
Samsung inwall oven
RobertW Posted
It was a bit more that I had planned to spend. However it has more features that I was planning on.
I would recommend this to a friend - Rated 5 out of 5 stars
Samsung
Snoopers013 Posted
Her son likes his Apple and he uses it though as much as possible when they cook I don't know how much cooking I do and I don't really think about it
I would recommend this to a friend - Rated 5 out of 5 stars
I love my new Samsung 24" electric wall oven!
Nanc Posted
This oven is for a smaller cabinet space, but has plenty room to cook a small turkey. It is equiped with true convection that speeds cooking, has easy digital controls, and a sleek contemporary design that looks great. It also has a setting for dehydrating fruits for preparation of healthy snacks. I would recommend this oven.
I would recommend this to a friend - Rated 5 out of 5 stars
Good Looking
DianaS Posted
Love the way it looks it also has easy dials to understand.
I would recommend this to a friend - Rated 4 out of 5 stars
Samsung Oven
bhoops44 Posted
Well worth the wait...was on backorder for 4 months. Love it if you can find the product
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent product
Excellent product! will be buying more for sure! thanks!
I would recommend this to a friend - Rated 5 out of 5 stars
Oven
SarahW Posted
Geek squad excellent job. The oven is easy to use. Quality for the price
I would recommend this to a friend - Rated 4 out of 5 stars
Samsung Oven
Oven Posted
Everything on backorder so as soon as I get it I can tell you more.
I would recommend this to a friend - Rated 5 out of 5 stars
Very nice oven
pclancey Posted
Very nice, pricey but looks and works great. Would buy again.
I would recommend this to a friend - Rated 5 out of 5 stars
Happy with purchase
smzulli Posted
Oven was perfect size to replace the wall oven in my older home. Works great and the service guys installed quickly.
I would recommend this to a friend - Rated 1 out of 5 stars
Disappointed
SherieW Posted
This oven dose not heat to rhe correct temperature. I set temp to 350 for cookies. After i purchased oven thermometer it is 100* off. Aometines it if 50 degrees off. Best Buy offered no support.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Thank you so much for sharing your experience with us, SherieW. We have provided resources below to improve the baking performance of your oven.
We'll let you know the steps you should take if the oven does not heat properly through these links:
https://www.youtube.com/watch?v=5Zh3_KJcIGQ
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
This link will also show you how to calibrate your oven's temperature:
https://www.samsung.com/us/support/answer/ANS00049012/
To adjust the temperature while cooking in your Samsung wall oven, please follow this link:
https://www.samsung.com/us/support/answer/ANS00061025/
Please visit this page to learn more about the placements of the oven racks for baking and cooking:
https://www.samsung.com/us/support/answer/ANS00060981/
You may also visit this link for more tips on baking cookies:
https://www.samsung.com/us/support/answer/ANS00089922/
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145137619) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
Do not buy this oven
sanpi Posted
Do not buy this oven. It does not work. The oven measures the temperature in the upper right corner in the back. The thermometer does not measure the temperature where the food is. When the oven says there are 400 degrees there are less than 350 in the middle of the oven where the food is. Things get worse when you open the door for a few seconds. The temperature where the food is it will go down very quickly with a small change in the temperature the oven is measuring because the oven thermometer is very close to the wall of the oven and the temperature of the metal will influence what the oven is measuring. Consequently when you close the door the oven never realized the temperature went down and the temperature will stay low and you will undercook your food. If one opens the door for around half minute or more, there is a larger drop of the temperature where the food is and the oven will realize the temperature went down and to warm the oven up it will turn on the broiler and burn all your food. The design of this oven is a failure and they should not be selling this oven which at the end of the day it is an expensive piece of garbage.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi there,
Let us assist you in maximizing the efficiency of your wall oven.
Here is a link to help you when cooking using the oven. Please choose the radio button that best describes your experience with the oven, follow each step, and click on the hyperlinks for additional assistance.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Below are guide to help you perfectly adjust the temperature of the oven.
Adjust the temperature while cooking in your Samsung wall oven.
https://www.samsung.com/us/support/answer/ANS00061025/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145919084 to help our team pull up your information.
Have a great day.
^Aloe <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 2 out of 5 stars
Can’t voice activate!
Mike Posted
Oven works very well. It was bought to assist my wife, who has macular degeneration. It does not work with Alexa or Siri. It is totally useless as a voice operated device. Samsung should fix this.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi Mike,
We apologize that your experience with the oven is less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
There's an even better way to use your SmartThings devices - with Google Assistant and Amazon Alexa. You'll be able to control SmartThings devices such as the Smart Plug around your smart home with nothing but your voice.
Set up and use Google Assistant or Amazon Alexa with SmartThings https://www.samsung.com/us/support/answer/ANS00083611/
Here is the link for Samsung SmartThing for more details.
https://www.samsung.com/us/smartthings/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144835854) to help our team pull up your information.
Have a great day.
^Charles <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
