Customer Ratings & Reviews
See more imagesSamsung - 27” ViewFinity S7 LED 4k UHD 60Hz Monitor with HDR 10 (DisplayPort, HDMI) - Black
- Model:
- LS27D702EANXGO
- SKU:
- 6581702
Customer reviews
Top Mentions
would recommend to a friend
- Rated 3 out of 5 stars
Na
SLumdog Posted
A monitor menu keeps popping up that says something about eye care etc. How do you get that menu to stop. Inititally it was a setup menu. This happened before. No good.
No, I would not recommend this to a friendBrand response from Samsung
Posted
We are very sorry for the menu you have encountered with your new monitor.
Please contact Samsung Customer Support so that we can assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a manufacturer's limited time warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconvenience you have had and hope that we will hear from you soon.
- Rated 4 out of 5 stars
Love the clarity, but no Height adj
ohana25 Posted
This is an upgrade from an older HP model that ran on display port and was a 1080i model. Much better image quality and better color rendition. Height as delivered is OK, but I should have gone for adjustablity. Base is stable and bezel is minimal. Power button is located on the lower back side and is a multi-function button. Other than lack of adjustability (my fault) it is a 5-star product.
I would recommend this to a friend - Rated 3 out of 5 stars
Not bad
AG4184 Posted
Good, doesn’t charge laptop though which is annoying.
I would recommend this to a friend - Rated 4 out of 5 stars
Great monitor
LexW Posted
Love this monitor. Great to have a big screen to do your work. I do just wish it was a little brighter.
I would recommend this to a friend - Rated 5 out of 5 stars
Easy Set Up, Great Display
NealB Posted
Easy to setup, a big upgrade over my 1K monitor. So much clearer. I'm using it with a MacBook Pro.
I would recommend this to a friend - Rated 4 out of 5 stars
Gaming monitor
Ryan Posted
Great gaming monitor! Top of the line. Only thing I don’t love is there’s no volume that comes out of the monitor. If you only use a headset, this is the choice for you!
I would recommend this to a friend - Rated 1 out of 5 stars
Defective Item and Bad Online Customer Service
Alicia Posted
I made an order line and picked up in the store. After waiting for two weeks, I received an defective item. There is a black spot on the screem. I called bestbuy online and spoke with online support team Nameera. I was told that because I ordered online and picked it up in the store, there was nothing she can help with and I would need to speak with someone in the store. This doesn't make sense to me because this is an online order. I asked where I can file a complaint or a claim. She said there was NO place in Bestbuy that customers can file a complaint or a claim with.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
27" monitor choice!
MarkH Posted
Great looking monitor for the price. Highly recommend!!
I would recommend this to a friend - Rated 5 out of 5 stars
Amazing 4k Monitor
Carter Posted
Super clean and crisp 4K detail. Colors look great, brightness is solid, and everything from gaming to browsing looks extremely sharp. Really happy with this monitor.
I would recommend this to a friend - Rated 1 out of 5 stars
Wattfor
Wattfor Posted
The monitor had an error display in the left upper corner that I couldn't get rid of. Best buy staff was great, knowledgeable, friendly and they verified malfunctioning monitor. I returned monitor to store within the 15 day return window. I decided to purchase a 4k smart TV that is wonderful from a different retail store and not from Best buy due to your short 15 day return to store policy.
No, I would not recommend this to a friendBrand response from Samsung
Posted
We are sorry to hear of the issues you had with your first unit, as well as the screen abnormalities you noticed on your ViewFinity S7. We appreciate you were able to find another Samsung monitor that fits your needs. Should you need further assistance with the new monitor, please contact Samsung Support at
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner
- Rated 1 out of 5 stars
Defective pixel
Bruce Posted
Do not buy open box even in excellent condition. There was a defective pixel!
No, I would not recommend this to a friendBrand response from Samsung
Posted
Thank you for your review. We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns. We recommend you contact Best Buy directly for assistance in correcting the situation. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
- Rated 5 out of 5 stars
Monitor
MichaelL Posted
Works great. With my retina tears I can see screen better
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Great
EdwardC Posted
Needed 4k monitor for photoshop. This looks great!
I would recommend this to a friend - Rated 1 out of 5 stars
might have been good
rjejw Posted
came broken had to send it back, so i really cant rate it.
No, I would not recommend this to a friend - Rated 1 out of 5 stars
What a disgrace.
hollyjolly007 Posted
Samsung should be ashamed to sell this manufactured landfill. Ridiculous bleed. One of the most disappointing screens I’ve seen in my life.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Please know you are leaving a review for the Samsung S7 monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung monitors, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
