
Samsung Mega Capacity 4-Door French Door refrigerator with 30 cu. ft. comes with four types of ice and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice – cubed, or Ice Bites while the external dispenser offers two additional ice options, curved and crushed.
A: Yes the doors had to come off to get ours in the house
Q: What is the largest side by side 4 drawer refrigerator?
A: Hi Rob, For added reference, I have shared our Samsung refrigerator website. You may check out our available side-by-side fridges that might suit your needs. https://www.samsung.com/us/home-appliances/refrigerators/all-refrigerators/?type=Side-by-Side Have a great day! ^Chrystel
A: In the Smart Things app, there are controls to turn on/off the ice makers in the fridge AND in the freezer. You can turn off the Cubed ice and the Ice Bites on the freezer and voilá! No more ice made on the freeze. You can use that space for food now.
Q: Is the middle drawer a flex drawer? Meaning it can be converted into a fridge or a freezer.
A: Hi John, No, the middle drawer does not have a flex functionality; it only works as the upper freezer. Have a great day. -John
A: Hi Ashley, To help improve the ice quality you are getting from the unit, please see the link below and follow the hyperlinks for additional details. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149088865) to help our team gather your information. Have a great day. ^Charles
A: Hi BebeVelez, We appreciate you sharing your experience with the fridge freezer not cooling enough, even after you troubleshoot the issue. Please see pages 41 (Power Cool) and 73 of the manual for some tips to help improve the fridge freezer's performance. Manual https://downloadcenter.samsung.com/content/UM/202405/20240531052938543/FDR_RF6500C_4Door_MANUAL_WEB_DA68-04752P-00_EN-MES-CFR_240529.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149022738) to help our team gather your information. Have a great day. ^Charles
A: Hi SteveJ, We understand how you feel about your refrigerator that stopped working. We would be delighted to speak with you to learn more details about your refrigerator and provide the assistance you need. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148885954) so our team can retrieve your information when you message us. Thank you. -Kimberly
A: Greetings, We appreciate you sharing your experience with your Samsung refrigerator. We are here to help you. On page 39 of the model's user manual link below, you can check the steps to use the Samsung refrigerator. https://downloadcenter.samsung.com/content/UM/202405/20240531052938543/FDR_RF6500C_4Door_MANUAL_WEB_DA68-04752P-00_EN-MES-CFR_240529.pdf In addition to the model's user manual link above, please see the link below if your refrigerator does not have power. https://www.samsung.com/us/support/troubleshooting/TSG01109708/ We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung refrigerator. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147565862, which will help our team pull up your information. ^Rainly