Customer Ratings & Reviews
See more imagesSamsung - 30 in. Wide 5 Burner Bespoke 6.0 Cu. Ft. Slide-In Gas Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
- Model:
- NSG6DG8550SRAA
- SKU:
- 6585766
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 1 out of 5 stars
Big Issues: Display & Settings
LRJ90250 Posted
The 2 problems with this new Samsung model are display & settings. The display faces completely out versus up (not even tilted up) so you have to bend down to see the it, set your settings, and see the dials. As for the settings dial/options (bake, etc.) it is very confusing and hard to manage even with instructions. I miss my old model. This new one does its job well, oven and burners, but it much harder to use and inconvenient.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hello there,
Thank you for sharing your experience and taking the time to explain what you’re noticing with the display layout and control settings. We understand how challenging it can be to adjust when a familiar design changes, especially when visibility and ease of use are important in daily cooking, and we’re here to help guide you.
Samsung is continuously improving and updating our appliances based on customer feedback, and your comments regarding the display orientation and control navigation are noted and valued. While the oven and cooktop performance meet your needs, we want to ensure you’re comfortable using the controls as designed.
Please refer to the user manual for step-by-step guidance on operating the control panel and selecting cooking modes:
User manual (pages 15 and 41–45)
https://downloadcenter.samsung.com/content/UM/202504/20250401151243611/O_IB_HTML_NX9100D_NSG6DG8550SRAA_EN.pdf
If you need additional help, you may also reach out to us through our support channels anytime.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151708530) to help our team pull up your information.
Thank you!
^Joshua <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 2 out of 5 stars
Buyer’s remorse
MarciaR Posted
Beautiful oven. I like the small convection oven. Seems to take a long time to heat up. But the bigger problem is that after about 4 months of light use, the ignition system broke and I cannot use the stovetop. Good thing it’s still under warranty. But you might want to consider the extended warranty
No, I would not recommend this to a friendBrand response from Samsung
Posted
We understand the importance of a working range in your household, MarciaR. Let's get this taken care of.
Please refer to the resources below to address your range's concerns. Please click the link and the hyperlinks for tips.
The oven takes a long time to reach the set temperature:
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-takes-a-long-time-to-reach-set-temperature
The burner does not ignite, and other ignition issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149977934, to help our team locate your information when you message us.
Have a great day.
-John <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great Stove with Double Oven
HelenM Posted
The stove is easy to use, the burners are powerful. The double oven feature is the reason I bought this model. Great flexibility in type of cooking you need to accomplish with the oven.
I would recommend this to a friend - Rated 3 out of 5 stars
Samsung Bespoke6.0 Slide in Gas Convection
TerriR Posted
Well where do I start?. If you stand in the center of the stove, to use the burners, the oven turns on…. And the start and stop buttons are so close together good luck turning it off… now… when i ordered it was to have an air fry function they sent me a “pan” but no air fry function….… and it took nearly an hour to roast vegetables in the upper oven at 350 degrees! Need I go on….worst feature is that the oven turns on when using the stove…. And the oven light knob does not turn on, when the oven comes on…. I blew it because i got the appliances too early, contractor said next week for appliances, but they didn'tget installed with plumber… so lost my two week window!
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi Terri R,
Thank you for sharing your experience — it’s clear that you've put a lot of thought and effort into setting up your kitchen, and we understand how frustrating this situation can be, especially after such careful planning. We're here to help.
Based on your description, it appears that the Samsung range model you're using may differ from the one you're comparing it to. Here are a few key differences that may clarify the situation:
a. Independent Cooktop Controls: The cooktop (stovetop) operates independently of the oven, using its own precision knobs. These are separate from the central oven control dial.
b. Oven Start/Stop Button: This Samsung gas range model features two Start/Stop buttons on the control panel — one for the upper oven and one for the lower oven. Each button corresponds directly to the oven cavity selected using the Cavity Selector buttons.
When the divider is installed, select the desired oven cavity (Upper or Lower), then press and hold the corresponding Start/Stop button to begin operation. A long press is required to start the oven. A quick tap will stop or cancel the operation.
c. Air Fry Feature: This model includes an Air Fry function and comes with a dedicated Air Fry tray (not a pan). This feature is particularly effective for crisping and roasting foods like vegetables.
d. Convection Vegetable: The model also supports Convection Vegetable, which promotes more even cooking. For best performance, the divider should not be used during convection cooking. Cooking time and temperature will vary depending on the type and size of vegetables being roasted.
In addition, only the cooktop precision knobs are illuminated when in use. The central oven control dial does not light up.
For more detailed information, you can refer to the user manual link below. Please visit the link and turn to pages 14 and 15 for the layout of the range and its control panel. Turn to page 34 for the air fry mode feature and how to operate it, and to page 38 for convection vegetable for roasting/cooking vegetables.
https://downloadcenter.samsung.com/content/UM/202504/20250401151243611/O_IB_HTML_NX9100D_NSG6DG8550SRAA_EN.pdf
Should you need more assistance with your range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150942259 to help our team pull up your information.
Leo <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great purchase
Anthonyr112 Posted
Upgraded from the GE range that came with our new construction 5 years ago. The Samsung is so much better looking and gets water boiling much faster. Love the double oven feature and how it communicates with the Bespoke fridge . And also a great looking Range
I would recommend this to a friend - Rated 5 out of 5 stars
Cooking Assistant
KidattaT Posted
This oven is more than an oven. I have found it to be my cooking assistant. I is easy to use all the functions. I am excited every time I use it.
I would recommend this to a friend - Rated 5 out of 5 stars
In love with my new stove!!!!
Happyuser Posted
I recently purchased this stove, and overall, I’m quite impressed with its performance and features. The design is sleek and modern, adding a stylish touch to my kitchen. The controls are intuitive, making it easy to adjust the temperature and settings. One of the standout features is the even heat distribution, which ensures that food cooks thoroughly and consistently. The convection oven works great for baking, and the air fry function is a nice bonus. I also appreciate the fast boil burner, which significantly reduces cooking time. Overall, Samsung stoves offer great value with their modern features and reliable performance. If you’re looking for a stylish and functional stove with smart technology options, this is a solid choice!
I would recommend this to a friend - Rated 5 out of 5 stars
Bespoke 6.0 Samsung Range
MagdalenaC Posted
Range is awesome. I love the fact that you can use the small oven when you have something little to cook. All the options that it has plus the smart things is awesome.
I would recommend this to a friend - Rated 4 out of 5 stars
Nice Range
CDGP Posted
Love the stove. However, one of the burner caps was missing, and I'm trying to jump through hoops to get it. But the functionality of the stove is nice.
I would recommend this to a friend - Rated 4 out of 5 stars
Gas Oven
MMSDB Posted
Like all the gadgets. We live our stove top gas. Oven gas is a new thing for us.
I would recommend this to a friend - Rated 5 out of 5 stars
Great product
PatriciaO Posted
I love it. I was looking for a range like this, double oven, I do not need a big oven for everyday meals and comes with an air fryer. What else do you want.
I would recommend this to a friend - Rated 5 out of 5 stars
Best choice Best Buy.
VictorR Posted
Best Buy is my best choice to purchase my electronics and appliances, Best Buy is the best way to purchase whyou love.
I would recommend this to a friend - Rated 4 out of 5 stars
Bespoke but not really
DavidM Posted
Love the oven but things seem to take longer to cook. Price jump to two oven model was a bit high.
I would recommend this to a friend - Rated 5 out of 5 stars
Samsung 6
AnabelK Posted
Perfect stove Samsung is good quality I love it good working
I would recommend this to a friend - Rated 5 out of 5 stars
Bespoke burner
Samvor Posted
I have changed my old one this is really nice high power and a plate to put a hot pot. I love it
I would recommend this to a friend - Rated 1 out of 5 stars
long wait for item
Shahbaz Posted
I would love to review but I am still waiting for this range, it has been 2 months now, with no end in sight
No, I would not recommend this to a friendBrand response from Samsung
Posted
Dear Valued Best Buy Client,
Our goal is to assist you at any time. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to follow up on their range's delivery.
Have a great day.
-John <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Superior customer service by the sales person
ToddW Posted
Superior customer service by the sales person who was extremely knowledgeable about the product(s). We ended up buying this and the matching refrigerator and microwave. Best Buy did an excellent job on the installations. Everything has been rock solid.
I would recommend this to a friend
