Samsung - 36" Built-In Gas Cooktop with WiFi - Black Stainless Steel

After 3 weeks we are happy with this purchase. I absolutely love the light up knobs, however there is no hot surface indicator light. I wish I would have noticed this prior to purchase. That is an extremely important feature when you have kids. Also I just noticed weird black marks on my center burner. It looks like someone colored it what a black sharpie marker. It looks terrible! I need to reach out to them for a replacement. The grates have a nice padding to them. So they can sit nicely on your counters, don’t have to worry about them scratching. It looks beautiful. Cooks nicely so far. I am nervous to clean bc I read several reviews about easy scratching and the letters coming off.

With a shallow bottom clearance, I picked this unit and it fit perfectly in the cut that was occupied by a 12 year old GE cooktop. I love the center burner and LED light that shows whether or not it is turned on. Although it comes with wifi capability, I physically remove the attachment on the back since I have no use for connecting my cooktop to the wifi. I looked for the same unit at Home Depot and the deliver was six weeks out; at Best Buy, it was in two days. AMAZING service.

Love the range upgrade for Christmas Technology forward, it communicates with the exhaust hood, burns hot and oh did I mention it comes with a griddle……Top shelf appliances. I thought Wifi was crazy but I love that it communicates with the exhaust hood and turn it on and off.

Overall quality seems to be good. However, just after couple of weeks, started seeing white spots on the control panel. I am not able to get rid of it, not sure what is causing it. I have seen other customers complain the same. I think Samsug should provide part replacement since it impacts the overall look of the appliance. It really looks bad. Also, the middle burner takes time to ignite. It was quick when initially purchased. Overall, it works fine but don't like the look of the spots.

Not even 1 year and all the paint came off. I have been following the same cleaning routine and suddenly one day the paint came off. It's still under warranty since it's not been 1 year but samsung refused to accept and told us that warranty is over. Once I proved that warranty is not over, they chalked it up to cosmetic damage and refused to help. Worse customer service by samsung, never buy their product, I have learned my lesson.