Customer Ratings & Reviews

Had my suspicions about buying this tv cuz it's samsung.... But, turns out it's a really good set. Had some issues with the remote unpairing itself but did some research and turns out it is a common problem and there was a solution online for doing a hard reset and then repairing the remote to the tv. Other than, that this tv has performed above expectations. The only flaw is it uses the samsung app store which doesn't have any of the smaller applications that the Google play store has. This tv also came with the no gap wall mount which saved me countless dollars on buying one. I would recommend this machine to anyone looking for a 49"/50" set.

Seeing art on my wall makes me happy everyday. We were concerned after some reviews that in our dim living room, the auto settings would be too bright, but we were pleasantly surprised to find out adaptable it is. With some paintings it really is questionable whether or not it's a TV. In my pictures the TV looks brighter than it appears in person. We love that we don't just have a blank black TV screen above our beautiful fireplace. Getting set up was easy and while the mounting took some time, it looks great. Couldn't be happier.

This is the perfect TV if you don’t like the look of TVs. I hate a black hole in the wall. Definitely didn’t want in my recently renovated space. This is the PERFECT product. I’ve had people completely confused when realizing it’s a TV :) Works as it should, connects easily. The box that it comes with can be put in cabinet and no problem with remote working. Amazing product.

Good picture quality and easy setup. Picture can be too dim or dark at times. The art mode is great for listening to music.

Great picture and the Frame Art feature is very pretty. Remote is simple to use. Because it sits flat against the wall, light reflects rather badly on it. Except for the price, I love it.

For years I've been wanting to upgrade our TV to something larger and better quality image. The downside is we did not want this big thing in the living room. We saw the frame and loved the idea that when it's off, it's displaying artwork or photos. Not just a big dark thing hanging on the wall. Installation is a breeze and having all of the electronics attached through a very small almost invisible cable made for a very clean installation. The fact that the hardware to mount this to the wall is included was a bonus. Very simple to install and easy to level. Very happy with this product and have recommended it to several of our friends.

This TV is Great,i put it in my bedroom and it’s awesome.You can download pictures from your phone and display on the screen.You can also download Art as well so it looks like a painting on your wall.It comes with everything a wall mount and a no messy cord situation.

This television is a good overall tv with a great picture and not-so-stellar looks unless you purchase the frame overlays separately. As a matter of fact, if you don’t do this, the tv itself is not as attractive as MANY of the other thinner options available – including those from Samsung. The installed software to manage the tv is beautiful and nice to look at, while easy to use. The artwork that comes with the tv out of the box is not great. Acceptable? Maybe. I’ve not yet taken the time to install my own yet. Hopefully this experience is painless. Paying for a subscription to have rotating artwork per the available offers from Samsung seems a tad bit ridiculous. If you have money to burn and are looking for a decent tv that can double as ‘artwork’, then go for it.

TV has great picture and decent sound. The art feature is really nice, but there's honestly not a lot of art available on the subscription service, which costs $5 a month (though you get a 3 month free trial) If you'd like to buy a piece of art for the TV, its $20 which I think is a bit absurd. Additionally, the interface for selecting the art can be a bit slow and definitely takes awhile to learn all the features with. Beyond that, the TV has a great picture, the operating system is very easy to use and snappy, and the remote has a high end feel. Would definitely not recommend buying the TV at full price, but if there's a sale, go for it.

If you are considering this product, you know it’s not for everyone. But if the premise excites you (like it did me), you will likely be totally delighted by this gem. I added the contrasty white bezel, mounted on a mantle-less brick fireplace wall (above a contemporary matte black framed gas “log”). Although I personally don’t favor display of the famous reproductions, the tv and the Art Store offer some superb contemporary paintings, and compelling photographs. The many “mat” options including a shadow box effect create a dazzling effect. With the television hardware updates in 2019, it’s a smokin’ beauty and complete smile-bringer. Yep, some need-to-to-be-improved art mode features and parts support leave the Frame imperfect. But on balance, it’s a triumph and total keeper. Run don’t walk at near half-off pricing.

Bought for my parent. The TV I bought for them previously was aging and I wanted to update. With the ability to wall mount as a art piece...it helped reduce the clutter of loose wires, exposed boxes, antenna, etc. Old entertainment center was an eye sore so with this TV we can get rid of it. As for value...pricey when you can get larger TV for half the price. Make sure to have good internet connection so loading curated art doesn’t lag.

I had high expectations for the Samsung Frame TV I purchased from Best Buy. The high expectations were partly due to my discussions with Best Buy sales personnel at the South Point, Durham, NC Store. Based upon my conversations with them, this seemed to be the TV I would find most suitable. In short, for those of us who find Netflix, Hulu and so on okay for a few hours a week, but noisy the rest of the time, this is a great product. It is a focus of my living room. Instead of an empty, black rectangle, I now have a series of classical art, modern art, and nature photographs on; the TV has been on about 40 hours per week since I bought it. I have read some negative reviews of this by others, but simply find them without merit. It's truly "a TV for the rest of us" that is also a marker for what will come forward in the future.

I love that this TV looks like a piece of art when turned off. We have it in our kitchen above the fireplace mantle. It gives me something pleasant to look at when it is off. The only thing people may want to know is that the guts of the TV are in a box that you have to have a place to put.

I love Samsung products. And I normally always go with their TV’s. The frame is awesome because of the art feature. But great quality and looks sleek. And it comes with everything including no gap mount.

Great picture. The no gap wall mount included makes it convenient. Everything you need is in the box.

perfect for living room, looks just like a painting. sits very close to the wall and cannot tell it is a tv.

Super easy to mount looks like framed art we did order the extra frame goes right over the black one easy !! Love it

This TV has a slim profile and comes with all you need to mount it on the wall. Has a great picture as well

Exelent picture resolution. Simple instalation instructions and beatiful remote control and apps.

We needed something different for our new house. The room needed a picture over the piano, but it also needed a TV. Luckily, this TV fits the bill for both of these needs! The art that it displays looks great in display mode, and the tv picture is outstanding. Samsung does it again. Also, it makes everyone that looks at it jealous, and that’s always a good plus....