Customer Ratings & Reviews

I’ve had this for about a month now I wanted to have it for a while before I left a review. There’s only one complaint I have and that the smart control has to be turned on each time you use it if you want to control it through the app. I’m guessing that’s a security feature and I do remember to turn it on so it is what it is. I’m about 4ft11” tall, I can’t reach the bottom of the machine without a ladder. I got one of those little grabbers. This does about three loads in one and they come clean. I think it has an automatic sensor because there’s no small setting. It has a deep fill and pre-soak which I love. My last washer was a front load Samsung and it lasted about seven years before it rusted out. But to be honest that machine was put through the paces. My daughter likes to wash her huge rugs in it and that is what broke it finally. I went with a larger one because I wanted to be able to wash pink size blankets and my last one was 4.5 ft.³ and didn’t do well with the larger blankets. This one has no such issue. It’s in my basement so I don’t hear the noise other people here as far as balance. It’s not allowed at all. In my opinion. Everything comes out clean and I don’t regret my purchase. I’ll probably stick with the Samsung after this. There is a button on the inside you can push if you wanna fill it with the top up. My clothes comeout bery clean. My last one had a built-in super hot water heater that sterilize this one does not but I don’t miss it. This one has a bunch of choices for spin and rinse soil and then five settings for temperature. I only miss the front loader because i am short. This machine is the beat one ive ever owned.

I’ve been really happy with my Samsung 5.2 cu. ft. high efficiency top load washer. It’s super spacious-fits large loads easily, which means fewer wash cycles for me. The washer runs quietly and cleans clothes really well, even on quick settings. I also like the sleek look and the easy to use controls. The spin cycle gets clothes almost dry, which saves a ton of drying time. Definitely worth the buy if you’re looking for something efficient, modern, and reliable!

Let’s just say my Samsung Washer’s name is BIG SAMMY, she is bigger than my stove and I’m in love! Thank you Samsung she’s a beauty and she does everything you said she would, I told my brother and he just got the black one and this family is walking around with the cleanest and best washed clothes out here!

Chose it bc it was one of the few at that price point without an agitator and very happy with choice. The capacity is really large and makes washing king size blankets no problem. Also I really like what they call the active water jet which is essentially a faucet inside of the washing machine you can use to treat stains or any pre-wash steps u need water over a basin to do. A lot of features including extirences and making any cycle speed cycle which is a nice feature. If I had any critique it would be that there are entirely too many cycle options and modification options that are really unnecessary and just confuse things. But so far does a great job and am happy with my purchase

The washer works great. My old one was almost 30 years old so this is a massive upgrade in every way.i can wash double or almost triple the size loads now.

Love my new smart washing machine so much, it sends me texts when the cycle is complete! I was sold water hoses I did not need, was to just return it, never told it had to be 14 days! They were still going to do it but said I didnt have the box. The delivery drivers handed me these hoses already out of a box and they and I even took a picture of how they delivered everything right inside my living room door. So my local store manager rudely refused to refund my $35. I got a BB credit card to come back and also purchase the dryer and a new refrigerator, I will pay off this BB card, close it and go back to Menards for my future purchases.

I've been using this washer for a few weeks now, and I’m genuinely impressed. The drum is incredibly spacious, making it easy to wash large loads without a problem. It's also remarkably quiet I can actually have a conversation while it’s running, which is a game changer. One of my favorite features is the soft-close door; it’s such a thoughtful detail and no more accidental bumps to the head! Overall, this washer has exceeded my expectations, and I would highly recommend it.

Design, color and overall product is AWESOME! It’s silent, washes the clothes throughly. Love the multiple choices of temp/rinse/spin and soil buttons. Very efficient, works GREAT!

this thing is amazing! best appliance I've ever owned. It washes so so great and it's very quiet

Huge capacity, handles bedding with ease. We weren't sure how the impeller would clean, but it does a great job, as good or better than a traditional agitator. The smart features work very well, it fills the proper amount of water automatically, and lets us know when a load is finished washing with an Alexa announcement. Thus far this has been the favorite washer we've ever owned. Lets just hope it lasts.

I absolutely love this machine. It washes everything really well compared to my ge that died after 5yrs. Yes, it is a quiet machine, i have not had issues with it getting unbalanced, The only noise it makes is the song it plays, i think you can select to turn that off. I put on a protector for the glass. However, it seems pointless to use the wifi and app to send the wash cycle to the machine when you cannot turn on and start the machine from the app.

Amazing product, I am very happy with how quick it washes my clothes and how it cleans them incredibly well! I wouldn’t have chosen any other brand to be my main house appliance supplier.

Samsung washing machine has activate water jet super speed smartThings. It’s a heavy duty washing machine without the adatator it has a deep and big tub that you can wash your bedding like your blankets or just was a small load on quick wash also has a tune to let you know that the clothes are finished.

I absolutely love this washing machine.! It will sync up with my Samsung smart phone through the "smart things" app and even let you control some functions from your phone. Very deep tub and it can do rather large loads compared to my older washer it replaced but I will admit it took a little bit to get used to the idea of a agitator-less washer at first but it seems to do a wonderful job over all. Now lets hope it lasts as long as my older one did.! ;-)

Super good, I love it! It washes really well, it's easy to use and very practical! I recommend it.Thanks to Karen very good girl , she is very kind

Large capacity drum. Soothing chimes when cycle is done! Easy to use.

So far, this washer is exceeding my expectations. It works so well and all my clothes smell and feel so clean. I love all the different options available. Best buy pickup was quick and easy and we had help to load it.

This is the best washer I’ve ever owned! This gets my clothes cleaned perfectly! I can sinc to my phone and tons of features! Plus they looks so nice!

This smart washing machine works great with our other Samsung devices and we can leave home and control the device from our own smart phone. The clothes come out well rinsed and almost dry. We are very pleased with our purchase

Really good quality. I like the option of choosing a deeper fill if needed. I like the active wear setting since I workout a lot. And there’s a white and color setting as well which is convenient. I really like the large capacity for the loads and there’s is more option for the soil level compare to only 3 in my older washer. So far I think it’s worth it!