Customer Ratings & Reviews

I recently upgraded to the Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer, and it’s been a complete game-changer for my household. The sleek ivory finish gives it an elevated, modern look that fits beautifully into my laundry room—it's almost too stylish to call an appliance! The capacity is incredible. With 5.5 cu. ft., I can easily wash large loads, including bulky items like bedding and towels, saving me time and effort. The Auto Dispense System is a brilliant feature—it automatically adds the right amount of detergent and softener for each load, so I don’t have to guess or measure, which makes life that much easier. One of the standout features for me is the Smart Connectivity. Controlling and monitoring cycles through my phone has been so convenient—whether I’m busy at home or out running errands. I can get notifications when the cycle is done and even schedule a wash. Efficiency and technology combined beautifully. Performance-wise, this washer delivers. Clothes come out clean, fresh, and barely damp, which shortens drying time. The cycles are quiet, and the machine handles delicate fabrics with care, yet has enough power to tackle tougher stains. Samsung has really thought of everything with this washer—it's efficient, smart, and stylish. I couldn’t be happier with this purchase, and I highly recommend it to anyone looking to upgrade their laundry routine.

I couldn’t be happier with this washer! From the first use, it’s been a game changer. It’s super quiet, energy-efficient, and handles large loads with ease — perfect for a busy household. The cleaning performance is outstanding; clothes come out fresh, spotless, and nearly dry. I also love the sleek modern design that looks great in my laundry room. It’s easy to use, with intuitive controls and plenty of cycle options. If you’re looking for a dependable, high-quality washer that makes laundry feel effortless, this is absolutely the one to get. Highly recommend!

We had GE front load washer(purchased less than 3 months from another appliance company). The GE front load washer sounded like it was going to explode on the spin cycle (it sounded extremely unbalanced). We had called warranty technician a few times and they would put 6 towlels in and run the washer, ultimately they “could not duplicate” the issue and the noise was “well” within GE requirements. So we pivoted and took a leap on purchasing and replacing our brand new GE set with Samsung and we love the washer and dryer. Clothes come out looking clear, the washer is not noisy at all. Yes it makes some sounds but for me i can hear the water draining morw than anything else. Setting up smart thing app was incredibly easy for this tech challenged reviewer. We are still learning all the functionality features. So far this set is awesome! Bye GE forever and hello Samsung. Hopefully this set will last at least 7 years. We have only had the set about 1 week. We did purchase the extra warranty with Best Buy just in case.

I want to start by saying I normally don't write reviews on anything. But this Samsung wash is a beast! When I first purchased it I washed bedding, pillows, towels, and clothes to really put this machine to the test and she was able to handle it with complete grace! No going unbalanced! Everything turned out very clean and fresh just as if I would have poured the laundry detergent and softener myself. Auto dispense works great! Never had that before. The only downside is this washer is so deep and huge my husband had to buy me a step stool because I can not reach the bottom. She really is a beast! I'm 5'3 never had a problem before with reaching lol Over all very happy with this purchase!

We recently purchased this new Samsung Washing Machine to replace our old Samsung washer. We love the color and the extra capacity it has. We also love the detergent and fabric softener dispenser that allows you to not have to put those in for every load! Thanks a great time saving feature that we love! It also has a soft close tinted lid like our old model we replaced. It has additional features that our old unit did not have as it is a newer model. So far we are very pleased with this model and look forward to many years of service out of our new washer!

Large capacity, auto dispenser, great looking and easy delivery delivery, and install installation from Best Buy. This is the second Samsung washing machine we purchased. This one replaces our old LG machines. We Purchased one for upstairs about a year ago and liked it so much we got this one for the downstairs..

This washer is our best friend, its used 3 times a day 5 days a week. We wash alot of bedding and towels, it has yet to disappoint! 10 out of 10. I just bought the matching dryer!

Very happy with this purchase. Easy to use, works exactly as expected, and looks great. Definitely recommend

We are absolutely in love with this bundle. They look great and they work fantastic. With all the gimmicks it was a learning process but it does the job well.

I finally understand the 1950's commercials with the housewives who are just so excited to do household chores! Not quite, but I was very excited to finally come across this washer at our local BestBuy Outlet, completing the set with the matching dryer which we've had for some time. The barrel on this baby is HUGE, like laundromat huge - I'm 5'6" and have to stand on tiptoe to barely reach the bottom. Another interesting feature is there is no agitator (sometimes I do wonder how clean things really get without one) although that's actually the only reason I give it 4 instead of 5 stars as things somehow still tend to get very stretched and tangled, particularly long items like pants, dresses and skirts. You don't have to download the free app, but you'll need it if you really want to utilize the most features ("recipes" for specific types of loads)!

I first bought the washer and was so impressed with it. I added the dryer a week later. So attractive with the rose gold in the ivory and black best purchase we have ever made in a washer and dryer.

We absolutely love it! Very quiet and cleans well!

I love it it's very quiet hope to use it for many years

It has a larger washing capacity and washes clothing very clean with the washing cycles including bluetooth features.

Excellent washing machine, washes very quickly, with 100% clean my clothes and above all the excellent energy saving

It’s great quality. It’s very spacious. We can control the washer with our phones when connected to Wi-Fi.

I loved this washer it's quiet and washes everything really good I like how I can set up the load on my phone I also like how it plays a song to let you know it's done washing

It's very automated, but simple to use.. The auto detergent dispenser is pretty awesome and makes life is easy!

Great washer.Just make sure that you're just the height.Before the person who is installing, it leaves in that you also have the hoses. It is quiet and quick.

Washer wash pretty good only thing auto dispense doesn’t dispense enough soap sometime