Customer Ratings & Reviews
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- Rated 2 out of 5 stars
Samsung has horrible service
JosephP Posted
I like the TV, but Samsung shipped us a defective product and we've been waiting 6 weeks for a replacement that hasn't come yet.
No, I would not recommend this to a friendBrand response from Samsung
Posted
JosephP,
We appreciate you sharing your experience and for your patience while waiting for your replacement to arrive. Should you need further assistance after you've received your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
