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DESIREE Posted
I was going to purchase the Samsung crystal yet was persuaded into buying this tv since its colors are much more vibrant! I’ve never been so happy purchasing a tv considering I’ve only had TCL’s! I will only purchase from Samsung here on! The quality is top tier! 10/10
Gearhead Posted
Awesome pic!! Easy to set up and use. love it would recommend for sure!!
LeslieWardspage Posted
Great TV clear picture and easy to work remote set up in just a few minutes
Dacpgh Posted
The picture quality is so amazingly clear and dense with color. Plus, the remote response is very quick, no delay. So fast, I have to channel back while surfing on the guide. Ready to purchase a 2nd one.
JennaN Posted
The first one that was delivered had a glitch black spot that showed on the left side of the screen occasionally within the first week of using it. I had already thrown away the box but I took it in anyway and they fully reimbursed me and I re-bought it again. The second one has had no issues and has worked great, exactly what I was looking for!
AndrewZR Posted
Great quality for the price, its super clear and has pretty decent sound for a TV. My only con isbtge fact it keeps saying it has a network connection issue once in a while. I'd give it 5 stars if it wasn't for the network issue.
Mrworldwide Posted
Very good tv. It was super inexpensive and a great size for big walls.
user603512 Posted
This is a great upgrade for us. The QLED is nice and bright for our upstairs living room. I prefer the sw interface over our LG OLED in the basement. You don’t get the highest level of contrast but can’t beat it for the price.
Parviz Posted
Everything on the tv is great. The remote is highly congested, the tv does get bright but not as much as i would want in our bright room during the day. Our crystal UHD samsung was performing better during day time. Main issue i am having is the wifi on the tv seems to drop frequently.
AlbertC Posted
I love my tv, They work very well, I have no problems with the apps.
ArviZ Posted
So beautiful I’m so happy for my tv is very good and very clean
MichealM Posted
Awesome TV great picture. Love everything about it.
MekongWasilla Posted
Very nice for my bedroom ... So easy to install and control with my samsung galaxy phone. Quality of screen perfect.
JasonR Posted
Great tv good picture easy purchase. Would Buy from Best Buy again
JadaP Posted
I love this TV! Great upgrade from a Roku TV! It feels like I’m at the movies and the graphics are great
MelissaD Posted
I am so worried that this tv is not going to last the picture turned pink within 3 weeks of using it. I followed the suggestions online and tried another HDMI cord still turned pink so I went out and bought a brand new HDMI cord. To my disappointment the TV is pink when I turned it on after being off all night. Beware
Posted
MelissaD,
We appreciate your feedback on the picture quality of Samsung’s Q6F TV. If the image doesn’t quite match your preferences, please ensure your TV is running the latest firmware (Version 1132.0), as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If the image doesn’t quite match your preferences after updating/checking for updates, there are several settings you can adjust to better suit your viewing environment.
To explore picture mode options, go to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Available modes include:
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and sharper for well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for dark room viewing
5. Filmmaker Mode – Preserves the director’s intended look and feel (automatically enabled for supported content)
You can also fine-tune settings like brightness, contrast, sharpness, and more by navigating to: All Settings > Picture > Expert Settings
If you’d like help finding the best setup for your preferences, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
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AntoineS Posted
Cody from Geek Squad was excellent. He was friendly, professional, and informative. The installation was quick, and the setup was smooth. I enjoy my TV, and the price was the best. Thank you, Best Buy.
Williams Posted
Received excellent help by an associate, was only at the store for about 30 minutes.
Good tv not very good looking for 4k picture but a decent tv for the price
TanyaB Posted
A few extra steps to get to where I want to go from the old tv.