
Advanced features, such as Steam Sanitize+, eliminate 99.9% of germs and bacteria, while the Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes. With 12 preset drying cycles, you can cover almost every drying need for your active family.
A: I put the dryer in my online cart and it suggested what I needed to buy to go with the dryer, except the Dryer Steam Line Kit. You will get home and try to figure out what your doing wrong when in reality, you have to go back to the store and purchase this item.
Q: Do you have to use the steam function? We don’t want to run another line…
A: Great question! No, you do not have to use the steam features of this model. All other functions will continue to operate as normal, even without a water line connection. However, it is important to note that attempting to run one of the steam cycles without a water connection could cause internal damage to the dryer. But not to worry, all the steam cycles are labeled on the control panel. ^Jecca
A: Hi Tammy02 .. we just purchased these as well.. my wife loves her new dryer. In answering you're question.. what we found that works best for us is that we go to Quick Dry .. then keep the temp at high then move the time to 50 min. The clothes come out really dry. If we dry our pants we do the 60 min and usually does the job. I hope that this information has helped. Good luck!!
A: Good day. What a unique question you have here, Lucy. If you will not attach the cold water hose from your washer, make sure to attach the hose to the open end of the Y-connector to avoid leaks. Please contact a qualified technician and follow the instructions on pages 24-25 of the manual to while connecting the water hose: https://downloadcenter.samsung.com/content/UM/202210/20221028082248825/DV5400_UM_DC68-03784D-13_EN_MES.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145100720) to help our team pull up your information when you message us. Thank you for choosing Samsung. Have a wonderful day! —Vannesa
A: Greetings! Thank you for bringing this to our attention. We wish to help in the best way possible. To assist you the best way we can and to collect more details, please reach us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Leo
Q: Hi, does this gas dryer work with propane also?
A: It sure does, DeepCreek! You'll need to have a compatible conversion kit connected in order to use propane instead of gas with this model. We do also recommend using a licensed professional to perform the conversion as there are many risks associated with gas and propane. ^Jecca
A: Hello, and thank you so much for bringing this to our attention. We are sorry to hear about your experience, and would love the opportunity to help get this resolved for you. Please reference ticket number 1143611500, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca