
Customers often highlight the Galaxy Book Ion's large, beautiful screen and its surprisingly light weight as major advantages. Positive feedback also mentions the ease of upgrading the RAM. However, some concerns were raised regarding the build quality and durability of the device. The chassis material was criticized by some users.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I was in the market for a new laptop and could not decide on a 2 in 1 or a traditional laptop. I settled on this model, and decided the traditional laptop was more for me due to the expandable memory options and selection of ports. This is a great go to PC for all your personal and work needs. It starts up instantly, its fast, and light...really light. It has a Premium feel and the screen is fantastic. It comes with a proprietary charger... but... It also supports USB C charging via the thunderbolt port! so you can use your cell phone charger when traveling, and I also tested a portable battery pack I have which can also charge this on the go! I love the fact that this laptop has all the ports I need, USB A 2x and an HDMI port, an SD slot, and the USBC Thunderbolt port and a wonderful 15:6 QLED screen; The finger print scanner works great as well allowing me to log in in a flash. So far it is lightning fast for web browsing and light gaming too such as Sims.... not sure about heavy gaming but basic games, its fine. So far this is the best laptop I have ever owned. If you are ok with a non touch screen traditional style laptop that feels like a fresh new modern one then this is for you! also the memory is expandable unlike most of the 2 in 1s! Also because its a Samsung it supports some great Samsung Features. Only 1 complaint.... The sound, the sound is subpar for such a premium laptop, Its sufficient, its ok... but not that great. I don't understand how my Budget Tab A sounds better, oh it also has a headphone jack! and is of course Bluetooth so a portable Bluetooth speaker can bypass the crummy built in sound. but other than the sound; this is a Fantastic Laptop and highly recommended!! This is perhaps the most perfect traditional style laptop and the price is not too crazy if you compare to similar specs. I love everything about it so far that even with the not so great but acceptable sound I still give it 5 stars but really mean 4.5 stars.
Posted by Markp
Samsung hit it out of the park with this laptop, it's super thin and lightweight without feeling cheap, the screen is beautiful, trackpad is big and great to use and the keyboard is spot on. I upgraded the ran with another 8gb stick so I now have 16 gb of ram total. Super fast and everything I've thrown at it it has performed great. My only complaint with this laptop is the speakers could definitely be better. I have everything Samsung and my tab s6 and s20 ultra are both louder than playing something from the laptop. Seeing as I'd be using mostly my Bluetooth headphones or external speaker if I needed something really loud it isn't a deal breaker, but definitely something I wish they did better on. Everything else is perfect in my opinion.
Posted by threadingtoast1
Pretty good for school. I will not use all the feature. 1080 screen is good enough because there are not much 4k out there or on YouTube that I would like to watch. Also, good for having an empty slot for more ram in case I want to add more to it. The laptop itself is very light. The material is not metal like apple products. But I'm satisfy with the purchase.
Posted by Sv87