Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Smart Ring Charger
CRDICKSON Posted
An extra charger to travel made life easier. Love my ring. This charger is super fast and convenient. Everything Samsung is just quality.
I would recommend this to a friend - Rated 2 out of 5 stars
Size 13 Case Doesn’t Fit the Size 13 Ring
DocAlan Posted
I was really excited to get the charging case for my size 13 Galaxy Ring, but surprisingly, the size 13 case doesn’t actually fit the size 13 ring. I had to exchange it for a size 12 case, which ended up working just fine. Not sure if it’s a labeling issue or a design flaw, but it’s frustrating that something so simple wasn’t double-checked. Once I had the right case, charging worked well, but Samsung definitely needs to fix this sizing mismatch. If you're ordering this, be aware you might need a different size case than your ring.
I would recommend this to a friendBrand response from Samsung
Posted
Greetings DocAlan, thanks for sharing your sentiments with us about your Samsung Galaxy Ring. We appreciate your feedback. Your Galaxy Ring charging case is specifically designed to fit your size 13 device. We would be more than happy to assist you with whatever you may be experiencing with your charging case, however, we need a bit more information than we currently have available before we can do so. Please feel free to reach out to Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
