Customer Ratings & Reviews

I like this phone because it’s have a good camera and also have a good battery life

I recently bought a used phone from Best Buy and I'm really pleased with how it turned out. The phone arrived in good condition, just as described — no major scratches or damage that affected the look or feel of it. Everything works great, from the screen and buttons to the camera and battery life. For a used device, the quality exceeded my expectations. It felt well taken care of and was ready to use right out of the box. Best Buy made the whole process easy and straightforward, which I appreciated. Overall, this was a solid purchase and great value for the price. If you're on the fence about buying a used phone, I'd definitely recommend giving it a shot — especially through a trusted retailer like Best Buy. I'll be coming back for future purchases!

Nice size and good quality. The processor is fast and pictures are very clear. This is a good unlocked refurb phone. I plan on buying at least 1 or 2 more.

Great phone. Love the size and quality. Been a samsung s customer for years

The phone was in optimal condition and works very well.

Excellent product and was in very good condition. Loved it

amazing product with great potential and great price

I really hate these experience buying your refurbish item. The phone came looking like they took it out of the trashcan. The pen didn’t work. The battery Terry overheats. How come you cannot catch these problems. Why would you advertise in excellent condition when he’s really garbage conditions. Really, disappointed. I ended up buying an iPhone at the Apple Store. Place you can trust and you can actually get a deal on iPhone. With my military discount.

Arrived on time in excellent condition. Works perfectly

Very good camera, touch sensitive pen, and fast delivery!

Came exactly as described, little to no wear shown at all, very good price. Perfect phone, would recommend.

This phone offers an exceptional camera, an excellent screen, and impressive battery life. It is in superb condition and has performed flawlessly.

I got it for a reduced price and I’m loving it money well spent

Like new condition worked with the carrier that the description said it would. Couldnt be happier!!!! You saved my daughters birthday as the one i bought of amazon firts was not anything near what they said it was supposed to be. I wont be using anyone other than you from now on!!!

Like new work perfect and not have scratches everything works perfectly

the box was just white and very plain. I thought it would be in a Samsung box

Since purchasing the phone I am happy to report that as a refurbished product I am satisfied.

The phone was nice until it fell out of my pocket. The screen shattered into pieces which was unusual. Took it in for repair estimate and found that it had an aftermarket screen. I guess that's what I get for investing in a reconditioned phone.

Cant connect to wifi calling and cant get tracking lable to return it

I ordered an excellent phone but it wasn't excellent the back cover was half way opened and the pen it came with didn't work