Customer Ratings & Reviews

The phone looked great but it kept struggling to read my sim card and keeps shutting off and restarting on its own

At first it worked as it should, but the same day it started freezing up whenever i tried browsing the Internet or recording a video. I tried updating it and still nothing changed, so today it decides to randomly turn off completely with no warning, i tried charging it, resetting and and nothing happened . I randomly got it to turn back on and im just going to return it.

Phone did not work. It was not "verified to work" as the packaging stated. Spent 2 hours running between an at&t store and best buy to get it to work.

After less than a year of owning this "unlocked" refurbished phone it became a disabled locked phone. I called Best Buy, the original service provider, and the current provider and all three of them claimed the others had the unlock code. It now just a really nice camera with no phone service. I will NEVER purchase a refurbished phone again. I am so disgusted.

Said unlocked phone but it came with at&t locked. What's a geekquad certified?.

Phone did not work i was unable to get call the phone was unable to recive signal and the store did not want to accept my return and online the were sending me to store for returns

Is really good price and best buy always have good deal and best buy hase good Quality I recommend it to others to shopping best buy

Love this phone. Super fast. Super 5g compatible all the way across the board. Love the look

The phone. Was advertised as being unlocked. That's not true it was locked to verizon network. Could not activate on T mobile . Very dissappointed. Wont buy from here again!

Item arrived fast . Camera excellent phone size great. Battery 100% good. Love the product. I recommend

When i recive its was brokoen even screen its happen first time not good

Great phone. Bought the phone for a gift. Will buy again.

The phone was in good condition and unlocked. Worth the price

The truth is that I am satisfied with this purchase. The phone works 100%! It looks like new, no scratches. I love it and I highly recommend it since it has a wonderful camera. That was the reason I decided to buy it!

Like new, super fast, hight quality, all super nice......

Condition is pretty good but batter health is only 78%. Also, the sun car stray doesn't work when popping out and inserting in.

I'm one of those people that will always have a Samsung Galaxy phone to me it's the best phone on the market

My husband really wanted this phone. Got it for him as a early Christmas gift. He was super excited when it showed up at the door. Very nice phone.

Recently purchased the screen had multiple scratches and top metal part had scratch. The packaging wasn't good. It was outside of the case and the wrapping bubble wasn't wrapping. Should include the scratch conditions in the description.