Customer Ratings & Reviews
See more imagesSamsung - Geek Squad Certified Refurbished Odyssey 27" LED Curved QHD FreeSync and G-SYNC Compatible Monitor with HDR - Black
- Model:
- GSRF LC27G75TQSNXZA
- SKU:
- 6416479
Customer reviews
would recommend to a friend
- Rated 1 out of 5 stars
Geek squad referbished is horrid with shipping box
Bryce Posted
Recived my package a couple days after assumed delivery date just for me to see that it is halfassed packaged in a box just knowing it would be broken somewhere opened it and the corner plastic on the monitor is cracked and in pieces in the box, of course call best buy and only get told that i either can pay the cost for a brand new one (extra $500 dollars spent) or wait months for a replacement that i would never know when it would be available again
No, I would not recommend this to a friendBrand response from Samsung
Posted
Thank you for your review on your new Samsung monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
Bad Experience
Arthough Posted
Purchased a Geek Squad Certified monitor from Best Buy, and it arrived without a power cable, which is unacceptable. If these items are truly "rigorously tested," as advertised, missing essential components like a power cable should never happen. Refused to send me a power cable. Be weary of "geek squad certified"
No, I would not recommend this to a friendBrand response from Samsung
Posted
Thank you for your review.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Good product
Kiraboi Posted
Very nice resolution with high refresh rate it’s really cool
I would recommend this to a friend