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Refurbished

Samsung - Refurbished Excellent - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom White

Model: REF-G991U
SKU: 6533181
Sold byBest Buy

Customers are saying

Customers highly value the overall performance, condition, and camera quality of the Pre-Owned Excellent Galaxy S21 5G. Many find the phone to be in great condition and appreciate the exceptional camera quality. Some customers have reported issues with cellphone signal and overheating. However, positive feedback regarding battery life and size has also been noted.

Generated by AI based on customer reviews.
Features
  • Network Compatibility

    Compatible with all major U.S. carriers, such as Verizon, AT&T, Sprint, and T-Mobile. Also works with prepaid carriers, including but not limited to: Cricket Wireless, Boost Mobile, MetroPCS, Simple Mobile, Total Wireless, Tracfone, Net10, Mint, and H2O.

  • Display

    6.2 inches Dynamic AMOLED 2X w/ Corning Gorilla Glass Victus, Resolution: 1080 x 2400 pixels

  • Memory

    128GB, 8GB RAM

  • Camera

    Main Camera: (Triple) 64 MP + 12 MP + 12 MP w/ LED flash, auto-HDR, panorama -- Selfie Camera: 10 MP w/ Dual video call, Auto-HDR

  • Platform

    OS - Android 11, One UI 3.1 -- Qualcomm SM8350 Snapdragon 888 -- Adreno 660 -- Octa-core (1x2.84 GHz Kryo 680 & 3x2.42 GHz Kryo 680 & 4x1.80 GHz Kryo 680

  • Battery

    Li-Ion 4000 mAh, non-removable - Fast charging 25W -- USB Power Delivery 3.0 -- Fast Qi/PMA wireless charging 15W -- Reverse wireless charging 4.5W

  • Dimensions

    5.97 x 2.80 x 0.31 in, Weight: 5.96 oz

Specifications
  • Screen Size
    6.2 inches
    Rear-Facing Camera
    64 megapixels
    Carrier Compatibility
    AT&T, Verizon, T-Mobile, Mint Mobile, Ting Mobile, Cricket, Boost Mobile, Simple Mobile, Net10, Tracfone, Ultra Mobile, Metro by T-Mobile, Total by Verizon, US Cellular
    Built-in Storage
    128 gigabytes
    Phone Memory (RAM)
    8 gigabytes
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Reviews

Customers are sayingCustomers highly value the overall performance, condition, and camera quality of the Pre-Owned Excellent Galaxy S21 5G. Many find the phone to be in great condition and appreciate the exceptional camera quality. Some customers have reported issues with cellphone signal and overheating. However, positive feedback regarding battery life and size has also been noted.
This summary was generated by AI based on customer reviews.
  • Overall Performance (72)
  • Condition (26)
  • Camera Quality (22)
  • Battery Life (10)
  • Size (4)
  • Functionality (5)
  • Heat Dissipation (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Samsung S21 5G Pre-owned

    I bought this phone for a friend who needed a second one for personal use besides her work phone and did not want to spend a lot of money for a new phone yet. It looks like brand new no dents, no scratches anywhere on the phone. Front display is perfect, sides of the phone and back of it are perfect. Turns on perfectly with no issues on Google, Samsung, or Android. Cameras work great both front & back. I tested it before gifting it to my friend and haven't heard any complains from her yet. Phone has a screen proctector.

    This review is from Samsung - Refurbished Excellent - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    Posted by MrBlueOP

  • Rated 4 out of 5 stars

    Mixed Opinion on my purchase but overall still hap

    When i bought the phone online it said "unlocked" but when i picked it up and opened it it said t mobile maybe because i got an open box phone but i still enjoy the phone it was clean and barley had no marks not even a spec best buy is a reliable source of sorts but kinda dissapointed that it wasent unlocked but love the phone anyways four starts :D (as you can see in the picture i can not uninstall the hope making me to believe its locked and when i turn on the phone it does the same thing pink t mobile logo !)

    This review is from Samsung - Refurbished Excellent - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    Posted by SamretheanyY

  • Rated 4 out of 5 stars

    Love it

    This phone works great! I love the camera and the display. Gave a photo for camera quality example.

    This review is from Samsung - Refurbished Excellent - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    Posted by ToriD

  • Rated 5 out of 5 stars

    I love Samsungs

    This phone is very reliable because of its features. As always, Samsung makes the best phones. It is also cheap considering it has good camera quality and an outstanding battery life.

    This review is from Samsung - Refurbished Excellent - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    Posted by BernardG

  • Rated 5 out of 5 stars

    Galaxy S21 in perfect condition!

    Came exactly how I expected, if not better. I bought the same device from another seller and it was scratched horribly, although the screen was good. The one I got from Best Buy looked brand new! Didn't come with a charger block, but I have plenty of those. Came with a cord and perfect condition phone! (Case not included but you can see there are no scratches on the actual phone–near the camera shown)

    This review is from Samsung - Refurbished Excellent - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom Gray

    Posted by Bmoney

About refurbished
Refurbished products are previously owned items that are inspected, graded by condition, and resold at lower prices.
Lower prices on tested products
Save by choosing refurbished items that have been previously owned and graded by condition. Prices vary based on condition and availability.
Warranty included
All refurbished products include a warranty. Warranty length varies by condition. Returns follow Best Buy policies.

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Pros for Samsung - Refurbished Excellent - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom White
Overall Performance, Condition, Camera Quality, Battery Life, SizeOverall Performance, ConditionPerformance, Screen QualityOverall Performance
Cons for Samsung - Refurbished Excellent - Pre-Owned Excellent Galaxy S21 5G 128GB (Unlocked) - Phantom White
Heat Dissipation, FunctionalityHeat DissipationThere were no cons for this product—Battery Life

Specs

Questions & Answers
  • Does this Samsung phone have wireless connectivity?

    Yes, this Samsung phone has bluetooth connectivity.

    This question and answer was generated by AI based on customer and product data.
  • How many megapixels does the rear-facing camera have?

    The rear-facing camera has 12 megapixels.

    This question and answer was generated by AI based on customer and product data.
  • What is the battery capacity of this Samsung phone?

    The battery capacity is 4000 milliampere hours.

    This question and answer was generated by AI based on customer and product data.
  • Does this Samsung phone have built-in GPS?

    Yes, this Samsung phone has built-in GPS.

    This question and answer was generated by AI based on customer and product data.
  • Can this phone be used as a mobile hotspot?

    Yes, this phone has mobile hotspot capability.

    This question and answer was generated by AI based on customer and product data.
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