Customer Ratings & Reviews

I recently purchased a pre-owned Samsung Galaxy S21 Ultra, and I couldn't be happier with my decision. The phone came in perfect condition, with no visible blemishes or signs of wear. Everything about it, from the stunning display to the powerful performance, exceeded my expectations. The camera capabilities are especially impressive, with the 108MP main sensor and up to 100x Space Zoom delivering incredible detail and clarity. Recording in 8K is a game-changer, and the device handles multitasking like a champ, thanks to its robust RAM and processor. For the price I paid, this was not just a great phone but an amazing buy. If you're considering a pre-owned flagship, the S21 Ultra is worth every penny!

I was nervous getting a pre-owned phone but was shocked tht it looked brand new and has only a tiny scratch on it but its so small you cant see it unless you are searching with a magnifying glass. Overall im happy with it since it was a gift for a child. Im so glad i went through Best Buy than any others.

For being a refurbished phone i am very pleased. Its fast with a lot of storage i have yet to need an SD card. Photo quality is amazing as well.

Great phone and great price. Refurbished phone works great

Battery badly and not working at all.I purchases this at best buy after months the Camera stops working and Go to the store they said it factory problem. Called Samsung they sent me to ubreakifix I spend $69,to fixes it month later Camera failed again. I always bought Samsung but not anymore.

Whenever I want to shop, I find Best Buy the most suitable for that. Everything is guaranteed and the treatment is good and comfortable. I look forward to visiting them every time.

its working good. sometimes the screen freezes. but nothing major. the battery does last . i love rhe Camara and some features that is has i haven't really played with it much . but i like it..

I like the price of the phone. I like the size. I like the notification sounds and images. I use it all day. When I am driving, it is connected to my car, so the call becomes audio, without having to hold the phone. I would recommend this phone to others. I use it daily. I leave it on and charged overnight, so it will function well in the morning. I like the Emoji's, Gif's and overall images. I haven't had an opportunity to play with it to discover all it's features, but I am pleased with what I have learned about the phone and how it functions.

First off, this phone arrived 2 days ahead of schedule, which was great! Next, the phone looks like it's brand new! There is only 1 blemish on it and that is where you plug the charging cable to it. No big deal. This phone is slick so you will need a case for it. I almost dropped it twice trying to pick it up. I love the wifi 6 (e) as this makes for a very speedy phone. I haven't tried the camera yet, as I really have very little use for it. Audio for talking and music can be made pretty loud, so you will have no problem with hearing the other side speaking to you. My only real dislike is that I have to see the Verizon splash screen at bootup. I am not on Verizon. This phone has a ton of features that I have not tried as of yet. I will update this if anything bad happens. I've only had this for less than 24 hours, but at this time, I would highly recommend this phone.

Works well. Like the speed for what I use it for good phone.

Its a great budget phone. Ive been using one for usear and the screen quality is awesome and its powerful enough to do everything i want.

The phone itself is great, the picture and camera wonderful. After 5 years decided to upgrade from S10e to S21 ultra. I had signal everywhere, never skipped, never lagged. But this S21 seems to continuously lose signal and goes into roaming so many times. Strongly considering just going back to S10 if i cant figure out why signal keeps dropping. I dont even know if this review will post.

Had a dead pixel and a deep scratch on the screen. I'll never buy pre-owned again

Everything functioned great, for about 9 months. Then it stopped charging. Wouldn't even wireless charge. Not sure what was wrong. I assume battery went bad. Love the phone, maybe don't get it used.

Love this phone overall. Phenomenal camera hands are my favorite thing about it.

Great price great phone.i have been best buy customer for last 10 years its been beautiful experience.

Camera is superb, phone is very well functioning and very long battery life

Its a celphone amazing, price, cuality and funcionality

This phone is like brand new. Very pleased with this purchase.

Love it it's good product good quality and I am happy