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John Posted
Battery stopped charging after just a couple months of use. Way overpriced for what you get. I expected a lot better from Samsung. Stay away until they figure out the battery issue.
This review is from Samsung - The Freestyle Battery Base - White
Posted
John,
I’m sorry to hear your Freestyle Battery Base is no longer holding a charge. We’d like you to check a couple of things to see if we can help resolve this.
1. Make sure you’re connecting the top USB-C port on the Battery Base directly to The Freestyle’s USB-C port. Your device may be damaged if the battery is not properly connected.
• The top USB port is designed to connect to The Freestyle & fast-charge external devices.
• The bottom USB port will charge the Battery Base & external devices.
2. Also, ensure the USB-C cable you're using is either the included cable or a Samsung-brand charging cord.
3. Check the battery level by pressing the button below the USB ports.
• If one LED indicator blinks, charge the Battery Base.
4. If there is dust or moisture in the charging terminal, charging may be blocked for device protection. Gently clean with a soft brush and try charging again.
I hope these tips help. You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Nate Posted
With this battery add-on I no longer have to fuss around with power cables and that really makes the experience of using the Freestyle way more enjoyable. When not in use I just keep my Freestyle chargin in my office and it’s always ready to go. It does add a bit of weight to the projector (I’m thinking, 5 pounds?), but that weight also stabilizes it and keeps it from easily being knocked down or rocked. The weight also makes the Freestyle feel much more sturdy. It adds to the design of the Freestyle and makes it look more complete as a product. The charging takes about as long as the amount of projection time it gives: 2 1/2 to 3 hours. At one point I thought the battery had died quickly, but realized that about 2 1/2 hours had actually passed before my very eyes. I think a sweet spot for battery life would have been around 3 to 4 hours, but that may be adjusted by plugging in an additional battery charger to charge the Battery base. (Extreme users would do this!) Otherwise, it’s a great accessory that will let you watch a full movie, a few episodes of your favorite show, or a couple hours of playing video games before it needs to be charged again. Pro Tip: You can also plug the power adapter to the battery (even if the battery is dead) and it will still let you power on the projector through the accessory while still charging the battery (albeit much slower than if the Freestyle was turned off). Overall, I am very happy with this battery base and have no regrets purchasing it. I plan on using it outdoors once I figure out how to stream or play video on it without wifi. GET IT!!!
This review is from Samsung - The Freestyle Battery Base - White
Uhave18hours Posted
Works great, nice weight, I get almost 3 hours of use before it needs a recharge. I also like the tripod attachment point on the bottom.
This review is from Samsung - The Freestyle Battery Base - White
Euphoricbliss Posted
I love having an external battery but this one didn’t last for a 3 hour movie. Put a wrench in bonfire movie night.
This review is from Samsung - The Freestyle Battery Base - White
Albertocrn Posted
Its great to have if you going to have it outside.. the only bad thing about it. The battery life isnt that great... it lasted me atleast 3 hours... iys good enough to watch 1 movie but for fight nights not really...
This review is from Samsung - The Freestyle Battery Base - White
MariaO Posted
This battery make the projector even better. It’s so convenient and easy to use. The charging takes no time at all and it last through 2 movies for us so far without needing to recharge it.
This review is from Samsung - The Freestyle Battery Base - White
Drob Posted
I like this because i can take the projector anywhere I want to watch movies an games
This review is from Samsung - The Freestyle Battery Base - White
AndreaH Posted
I love not having to have the projector plugged in and being able to have it anywhere
This review is from Samsung - The Freestyle Battery Base - White
Benjamin71 Posted
A little expensive but just what I wanted. Description describes it well. Great add to the projector.
This review is from Samsung - The Freestyle Battery Base - White
Chiroger Posted
Works great does the job powering the samsung projector.
This review is from Samsung - The Freestyle Battery Base - White
NarayanL Posted
Just over a year old and used maybe 5 times. Now battery will not charge, light will only blink. I hoped they would stand behind an obviously faulty product that has the same problems that everyone has had, but I was told to "but a new one" after wasting an hour of texting and phone calls. You might as well light your 200 dollars on fire...you will get more enjoyment out of that than you will this battery.
This review is from Samsung - The Freestyle Battery Base - White
Posted
NarayanL,
I’m sorry to hear your Freestyle Battery Base is no longer holding a charge. We’d like you to check a couple of things to see if we can help resolve this.
1. Make sure you’re connecting the top USB-C port on the Battery Base directly to The Freestyle’s USB-C port. Your device may be damaged if the battery is not properly connected.
• The top USB port is designed to connect to The Freestyle & fast-charge external devices.
• The bottom USB port will charge the Battery Base & external devices.
2. Also, ensure the USB-C cable you're using is either the included cable or a Samsung-brand charging cord.
3. Check the battery level by pressing the button below the USB ports.
• If one LED indicator blinks, charge the Battery Base.
4. If there is dust or moisture in the charging terminal, charging may be blocked for device protection. Gently clean with a soft brush and try charging again.
I hope these tips help. You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
frenchy Posted
He must have with the projector. Very easy to use plug-in play.
This review is from Samsung - The Freestyle Battery Base - White
MarceloT Posted
Amazing product. I had my doubts at first but it was really a great purchase!!
This review is from Samsung - The Freestyle Battery Base - White
JamesV Posted
Works great and connects well with PC. Had no problem with product .
This review is from Samsung - The Freestyle Battery Base - White
Crescentdude85 Posted
Worked freat but didnt really like that it took me 15-20 minutes to figure out how to put it on the projector itsself
This review is from Samsung - The Freestyle Battery Base - White
TimmothyM Posted
Works Great! Exactly what I wanted. Great Buy!!!!!
This review is from Samsung - The Freestyle Battery Base - White
HypnoD Posted
Worked for a few months and then died. BEST BUY DOES NOT ISSUE ANY WARANTEES FOR THIS PRODUCT. They will also refuse to advocate on your behalf with Samsung to get a replacement when it dies. DO NOT BUY THIS ITEM FROM BEST BUY UNDER ANY CIRCUMSTANCES!!!!!!!!!!!!! Third party sellers will and do offer a warrantee from Allstate. I have been dealing with the feckless idiots at Samsung for over a week to try to get them to take action,
This review is from Samsung - The Freestyle Battery Base - White
Posted
HypnoD,
I’m sorry to hear your Freestyle Battery Base is no longer holding a charge. We’d like you to check a couple of things to see if we can help resolve this.
1. Make sure you’re connecting the top USB-C port on the Battery Base directly to The Freestyle’s USB-C port. Your device may be damaged if the battery is not properly connected.
• The top USB port is designed to connect to The Freestyle & fast-charge external devices.
• The bottom USB port will charge the Battery Base & external devices.
2. Also, ensure the USB-C cable you're using is either the included cable or a Samsung-brand charging cord.
3. Check the battery level by pressing the button below the USB ports.
• If one LED indicator blinks, charge the Battery Base.
4. If there is dust or moisture in the charging terminal, charging may be blocked for device protection. Gently clean with a soft brush and try charging again.
I hope these tips help. You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />