Customer Ratings & Reviews
See more imagesSegway - Ninebot E2 Plus II Electric Scooter, 15 mph Max Speed w/ 16 miles Max Range - Black
- Model:
- AA.05.14.06.0003
- SKU:
- 6623722
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Perfect Birthday Gift – My Son Absolutely Loves It
ArthurM Posted
I bought this electric scooter as a birthday surprise for my son, and it has been an absolute hit! From the moment he unwrapped it, his face lit up, and he’s been riding it almost every day since. The build quality feels solid – the large wheels handle our park paths and grass really smoothly without getting stuck or bumpy like some cheaper models we’ve tried before. The speed is just right for his age (not too wild, but fast enough to feel exciting), and the brakes respond quickly, which gives me peace of mind as a parent. He wears his helmet every time (safety first!), and the adjustable handlebars seem like they’ll grow with him for a while. The whole family enjoys watching him zoom around the neighborhood – even I hopped on for a quick ride and was impressed by how fun and stable it is. Battery life has been great too; it lasts through several sessions before needing a charge. If you’re looking for a gift that brings tons of joy and gets kids active outdoors, this is it. Highly recommend – worth every penny!
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Arthur,
Thank you for sharing your wonderful review on the Segway Ninebot E2 Plus II Electric Scooter. We’re thrilled to hear that it made such a perfect birthday gift for your son and that he’s been enjoying it almost every day. It’s great to know the scooter’s solid build, smooth handling, responsive brakes, and adjustable handlebars provide both excitement and peace of mind. We’re also delighted that the whole family has found joy in riding and watching him explore outdoors.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team - Rated 4 out of 5 stars
Good scooter, poor quality control
AdamR Posted
I purchased this as a Christmas gift for my daughter and she was super excited when she unwrapped the box. Segway makes good products as they always keep safety and mind and their app is very helpful and easy to navigate. Setup was quick and easy and my daughter is able to see all of stats right in her phone. I removed one star due to a lack of quality control in the lug nut cover design. The front tire lug nuts have a cheap plastic bumper cover to protect them from dust, water and other small debris’s I would imagine. On my daughter’s first go around, the left side lug nut bumper cover just fell off and broke. While I don’t think it will affect the functionality of the scooter, it doesn’t look good especially.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Adam,
Thank you for sharing your detailed review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear that your daughter was excited to receive it as a Christmas gift and that you found the setup process quick and easy, with the app providing helpful safety and navigation features.
We truly appreciate your honest feedback regarding the lug nut cover design. While it may not affect the scooter’s functionality, we understand how disappointing it can be when a part doesn’t meet expectations in terms of durability and appearance. Your input is valuable and will be shared with our product team to help improve quality control in future designs.
For further assistance, please reach out to our support team at [email protected] so we can review your case and provide guidance.
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Great scooter
Jasmine Posted
I got this to commute daily because the traffic is bumper to bumper for me to get to work. I commute 9 miles each way and do it in 40 minutes. I’ve owned it for a month and it feels really solid. I’ve gotten compliments on the look too. I really love the scooter and I’m thinking of getting a faster more expensive Segway down the line. I totally recommend this one if you’re looking for reliable daily commuter or for zipping around.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Jasmine,
Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it has made your daily commute smoother despite heavy traffic, and that it feels solid and reliable. It’s wonderful to know you’ve received compliments on its look and that you’re enjoying the scooter so much you’re considering a faster Segway model in the future.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Super
Awesome Posted
I bought one for my son and I thought it was great, I think I'll buy one for myself too. Haha.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Customer,
Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your son is enjoying his scooter and that you found it so great you’re considering getting one for yourself too—that’s wonderful!
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Segway ninebot review
DineshS Posted
Awesome product, my 10 year old son loves this and he takes wherever we go and he made a good YouTube video about it too in his channel, great worth of money spent. I would recommend this product to everyone who wanted to own a electric scooter for daily chores and wanted to have a fun ride..
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Customer,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your son loves it so much he takes it everywhere — and even made a YouTube video about it! It’s wonderful to know the scooter is bringing both fun and practicality to your daily routines, and that you feel it was money well spent.
We truly appreciate your recommendation and are glad the E2 Plus II is delivering such a positive experience.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Fun & Eazy
BiancaS Posted
we want to purchase a second one. we really enjoy this.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Bianca,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you’re enjoying it so much that you’re considering purchasing a second one! It’s wonderful to know the scooter has brought fun and ease to your rides, making it such a great experience for you.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team - Rated 4 out of 5 stars
Excellent Gift – Perfect for Kids!
MariaG Posted
I recently gifted this electric scooter to my 9-year-old son, and it has been an absolute hit! From the moment he unboxed it, he couldn’t wait to take it for a spin—and it definitely lived up to the excitement. The build quality is impressive, sturdy enough to feel safe but still lightweight enough for a child to manage on their own. The speed is just right for his age—fun and fast enough to feel exciting, but not so fast that I have to worry about safety. It also has a smooth acceleration and reliable brakes, which gave me peace of mind as a parent. The battery life is great too. He’s able to ride it for several days on a single charge with moderate use, and charging is quick and hassle-free. Another bonus: it’s surprisingly quiet, so he can ride around the neighborhood without disturbing anyone. Overall, this scooter has encouraged him to spend more time outdoors and away from screens, which I really appreciate. If you’re looking for a fun, practical, and well-made electric scooter for your child, I highly recommend this one!
I would recommend this to a friendBrand response from Official Segway Support
Posted
Hi MariaG - we are so happy your son is enjoying his E2 Plus II... and we agree, this is a great product for the kids to use while getting some fresh air! =). Enjoy!!
- Rated 5 out of 5 stars
Great scooter
Anon Posted
I bought these scooters for my granddaughters and they love them. They have just the right amount of speed and the battery has good distance for longer rides. Easy to operate.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Anon,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your granddaughters love their scooters and that the speed, battery range, and ease of operation are just right for them. It’s wonderful to know the scooters are providing both fun and reliability for longer rides.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Fun, smooth ride and easy to use
JaimeL Posted
I bought this electric scooter recently and it has been a great experience so far. It was easy to assemble, and it feels solid and well built. The ride is smooth, and it handles small bumps and uneven pavement better than I expected. Battery life has been good for daily use, and it’s very convenient for short trips and commuting. The controls are simple, and the scooter is easy to fold and store when not in use. Overall, it’s a fun and practical scooter that offers great value for the price. I would recommend it to anyone looking for a reliable electric scooter for everyday use.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear JaimeL,
Thank you for sharing your detailed review of the Segway Ninebot E2 Plus II Electric Scooter. We’re thrilled to hear that assembly was easy, the build feels solid, and that the scooter delivers a smooth ride even over bumps and uneven pavement. It’s great to know the battery life has been reliable for daily use and that the folding design makes storage simple and convenient.
Your feedback perfectly highlights the scooter’s practicality and value, and we truly appreciate your recommendation to others looking for a dependable everyday ride.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Great in between for my active 10yr old
ElijahK Posted
Great fit for my not quite 5’ , 10yr old boy. He loves it so far. Quick enough to keep up with other friends who prefer bikes (but not so fast I worry about him being reckless). Easily gets up hills in neighborhood and charge keeps up with him and his typical 10+ hr play days on the weekend w/ friends. Headlight and tail lite were a must for me as he often waits till dusk to head home. Would buy again
I would recommend this to a friendBrand response from Official Segway Support
Posted
Hello Elijah, thanks for the great feedback! We're so glad it's a perfect fit and keeps up with your son's adventures. If you ever need any assistance, please reach out at [email protected]. Happy Riding!
- Rated 5 out of 5 stars
Segway e2 plus ninebot E-Scooter
RyanS Posted
After my workplace had a change in management, my bike suddenly became a safety issue, and i was told to not bring to work anymore, so i saved some money and got me this escooter, it goes 20 mph, which is faster than my old bike, and i don't need to worry about the tires or gears anymore, only thing i do need to worry about is the charge which can take anywhere between 3 to 6 hours to fully charge it, so far its been one of the best purchases I've made recently, I love this scooter
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Ryan,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear how well it’s worked out for you after switching from your bike, and that you’re enjoying the faster speed, smooth ride, and freedom from worrying about tires or gears. It’s wonderful to know this scooter has become one of your best recent purchases and that you love riding it. We appreciate your note about charging times — your feedback helps us continue improving the experience.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Grandson loves it
Scoop Posted
This was a Christmas gift to our grandson who loves the Segway. He enjoys the speed and long range which more than meets his needs.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Scoop,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your grandson loves his Christmas gift and that the scooter’s speed and range are meeting his needs perfectly. It’s wonderful knowing it brings both fun and practicality to his rides.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Solid Scooter - Easy to use
Christoff Posted
Solid Scooter for my 11-year-old. Easy to use, with nice lights/LEDs, so it is definitely drivable at night. Struggles with small uphill rides unless on Sport setting.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Hello Cristoff, thank you very much for sharing your experience with your Segway-Ninebot E2 Plus II scooter and insights about its features. At Segway-Ninebot we're committed to delivering high-quality products and experience for our customers. If you ever need any assistance, please reach out to [email protected]. Happy Riding, Segway-Ninebot Customer Support.
- Rated 5 out of 5 stars
Best university commuter
Satwik Posted
Serves it purpose well. I can't comment about the range as I've never ridden it for more than 5miles but it seems good. Finally the build quality is top notch.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Thank you very much for your feedback on the Segway Ninebot E2 Plus II. We’re glad to hear you’re impressed with the build quality and overall performance. At Segway‑Ninebot, we are committed to delivering premium products with the best customer experience. If you ever need any assistance, please reach out at [email protected]. Ride On!
- Rated 5 out of 5 stars
First Scooter Purchase
BrianK Posted
The scooter feels very solid and easy to ride. Light enough to carry up 4 floors. The braking system is great. You have to get used to the braking as it works well.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Brian,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear your first scooter purchase feels solid, easy to ride, and light enough to carry up several floors. It’s great to know the braking system is working well for you and giving you confidence once you got used to it.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Good for the money.
SamM Posted
It is a heavy well made scooter. Overall quality is above average. Only downside is its max speed isn’t quite as advertised even with a 95 lb rider. And going up hill it does drop in speed even more. But I’m sure they all do that unless you buy one costing double what this one did.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear SamM,
Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear you find it well‑made and of above‑average quality. We also appreciate your honest notes about the speed performance, especially uphill, as this helps us better understand rider experiences.
Your comments are valuable, and we’ll share them with our product team for consideration in future improvements. If you ever need assistance or have questions about features or maintenance, please feel free to reach out to our support team at [email protected].
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Excellent purchase
MarielaVBetancourt Posted
It has good power and runs very well. My children are delighted with the purchase
I would recommend this to a friendBrand response from Official Segway Support
Posted
Hi MarielaVBatancourt - thank you for the review... hope you and the crew have a great time!
- Rated 5 out of 5 stars
Kids finding new hacks
JohnR Posted
So far they seem worth it. My pre teens have been able to work with ease. I wish was able to control the function on the app, they discovered how to unlock for faster speeds, 21 to 25 kmh...After research, I feel this was a great choice for beginners.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear John,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear that your pre‑teens are enjoying the scooter and finding it easy to use. It’s wonderful that you feel it’s a great choice for beginners.
We appreciate your feedback regarding app controls and speed unlocking. The scooter is designed with a maximum speed of 15 mph for safety and certification purposes, so we recommend ensuring riders stay within the intended limits to maintain safe operation. Your insights are valuable and help us continue improving both product features and parental control options.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Our Best Buy Scooter
JessicaM Posted
This scooter is so much fun & I love the safety features. My 16 year old can commute to school & home pretty quickly. Its almost like his first car. Definitely worth the money.
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Jessica,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re thrilled to hear that your 16‑year‑old is enjoying the scooter and that the safety features give you peace of mind. It’s wonderful to know it’s making commuting to school and back both fun and efficient—almost like a first car experience! Your feedback highlights the value and practicality of the scooter.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team - Rated 5 out of 5 stars
Perfect for every age!
Stephanie Posted
I buy for my son and them I keep going on! So funny and fast Easy to drive as well!
I would recommend this to a friendBrand response from Official Segway Support
Posted
Dear Stephanie,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it’s been perfect for both you and your son — fun, fast, and easy to drive. It’s wonderful to know the scooter is bringing joy across different ages and making rides simple and enjoyable.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team