
Rating 4.6 out of 5 stars with 208 reviews
4.6- Ease of use (83)
- Camera Quality (34)
- Installation (28)
- Price (23)
- Battery Life (16)
- WiFi Connectivity (6)
- Motion Detection (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
I Feel Simply Safe
Purchasing Simply Safe Security System from Best Buy was one of many best decisions I made. The system was affordable and I was able to choose the equipment that I needed from the numbers of sensors camera door locks outside camera as well. Setting up the equipment was easy including setting up the service with @SimplySafe . I’m pleased with the App features. I feel Simply Safe . at home and when I’m away. AngelaPickering
Posted by AngelaP
- Rated 5 out of 5 stars
Great purchase
I needed a security system for our new place. I wanted something affordable and could do the work. Initially I was not planning on the subscription but I ended up activating it. This particular package has everything you need for a starter kit and you can pick up additional sensors based on your needs. These are very easy to set up and the outdoor camera lasts long (i havent charged it since installing and we have it on best quality). The indoor cam is ok in terms of quality and ability to detect motion.
Posted by dandelion
- Rated 5 out of 5 stars
Easy Set Up, Amazing Value
I've been with Simplisafe for almost 10 years now. During that time, I've had little to no issues with any of their equipment or their customer service. They are, simply put, the best home security company out there. My first alarm was from a nationally known name brand, and cost an outrageous amount of money each month while not being as reliable as Simplisafe has been. I feel very fortunate that I heard about Simplisafe all those years ago on the radio, because I have been a loyal customer ever since. The home security system reviewed here is an outstanding value. You get a base station, an indoor camera, three entry sensors, a motion detector, a keypad, and an outdoor camera. All for only $350. If you price things out individually, whether through SImplisafe or other competitors, there is no way you can reach the value that this package provides. And it just works. As someone who has had a Simplisafe system in their home, I can attest to how easy these are to set up and utilize. Since I already had a Simplisafe system, and I was looking to add on to it, this package is perfect. Want a second keypad to mount somewhere else in the house? You can use the existing keypad to add a second no problem. Want to add additional entry sensors, cameras, and motion sensors? You can add the sensors in the keypad and then add the cameras via the app. I installed the outdoor camera just off of my front door. It is aimed at my cars in the driveway and catches the front of the garage. I have it tucked up under the eves of the house where it does not get direct sunlight. This outdoor camera is completely wireless, which means it has a rechargeable battery that you have to pull out on occasion and charge. It has a motion detector on it that kicks it on for a brief period when it senses motion. It records and provides that information to you. I have had it installed for several days now, and the charge of the battery is the same as it was when I installed it. I did have some challenges getting it to talk to my router, and I had to reboot my extender to get it to work properly, but the video is 1080P and looks fantastic. The camera can be fastened to stucco with the included inserts and screws, the camera holder snaps into place, and in an ingenious design, the camera itself attaches magnetically. That way it can be easily removed to charge the battery. Kudos to Simplisafe!!! I was able to add all the other components without any issue, using the keypad and following the instructions. I now have two keypads, three motion sensors, and entry sensors on just about every part of the house we are in. The sense of safety and security is well worth the pittance paid to have a quality system like Simplisafe in the house. I also want to mention that Simplisafe, for those who might be unfamiliar, offers several different plans for monitoring. Since you are buying the system outright, there is no monthly contract. Simplisafe doesn't have anything that says you have to pay tons of money a month for three years to pay off some overpriced equipment like other competitors. If you choose, you can simply monitor the system yourself. You don't pay Simplisafe anything, and you just turn things on and leave. The only bummer about that, though, is if your alarm goes off, you are the only one who is going to respond. Then there is Standard Monitoring, at 14.99 a month. With this plan, Simplisafe monitors your sensors and dispatches emergency personnel if needed. They'll also give you a call if something gets triggered. The Interactive Monitoring plan, offered at 24.99 a month is the Cadillac of the plans. It gives you real time and on demand video feeds from the cameras at your house, provides video verification of a break in (something that is often necessary for the Police to dispatch to your house if the alarm is triggered) and many more items. I've had the Interactive Monitoring plan for nearly 10 years, and I haven't had one single issue with Simplisafe during that time. They have called to verify system tests, they have called when the alarm was accidentally set off (even called once to tell me the cat had set the alarm off), and they haven't had any downtime that I can remember. Everything just works. Hopefully this review has helped! I am a satisfied Simplisafe customer. Their products are reasonable in cost, high in value, and extremely reliable. The SimpliSafe - Home Security System with Outdoor Camera is an amazing product at an amazing price.
Posted by Derek
- Rated 5 out of 5 stars
Easy to Install, Top Notch Security Solution
============================= >>>>> Bottom Line Up front: <<<<< ============================= - Everything you need to start securing the average sized home right in this box – literally upon unboxing it - Super easy installation of cameras and sensors thanks to easy-to-follow video walk throughs in the SimpliSafe “App” - No phone line needed for system to work - The SimpliSafe system has no local storage of recorded events - the best security and monitoring features are lock you in monthly price commitments, but long-term contract commitments are not required The SimpliSafe Home Security System with Outdoor Camera delivers on so many fronts, but still requires a paying for a monthly “Monitoring Plan” to get the “most” out of the features and enhanced security benefits that is offered on the box. The best thing about the SimpliSafe system is the ability to “customize” the number of sensors, cameras, and types hardware for your needs– in addition to – offering professional grade monitoring plans as well. Factor in dead simple mounting and installation of all the hardware (thanks in part to the SimpliSafe App walkthroughs), clear indoor AND outdoor HD video and audio capture, and a straightforward easy to use User Interface (UI) in the app (to include the included wireless Physical Keypad in the box) …. it becomes really hard NOT to appreciate the level of flexibility and security the SimpliSafe Home Security System can offer. ===================================== > Overall Design/Aesthetics and Installation: < ===================================== From an aesthetic perspective, most security systems either go full “stealth” and try to blend or hide into their surroundings – OR – modern/minimalist sort of motif that just goes with “anything”; but doesn’t exactly look like it is trying to hide in plain sight either. I think the SimpliSafe home security system and outdoor camera fall into that last camp. None of the sensors or cameras in this system are exceeding large or unpleasant to look at it – but its not like you going to “miss” one when looking around a room or at the exterior camera mounted location – especially in white like this system. All the sensors and wireless hardware pieces are conveniently shipped with self-adhesive pads pre-installed for near instantaneous mounting right out of the box. As you can see in my photos, you just peel and stick and your good to go. The only exceptions being the vase shaped base station, and outdoor camera (actually requires mounting a couple of screws). The open/close entry sensors are small and fit into almost any space, plus you can easily change out the coin shaped batteries once the time comes without having to buy a whole new sensor. Speaking of the base station, I thought it was pretty nifty that the LED color ring helped to identify the status of the system (armed, disarmed, etc). The wireless backlit keypad looks slick and modern; however, it doesn’t offer much more than basic arm/disarm and basic sensor (i.e., non camera) options on the built-in screen. At first, I was under the impression (or rather hopeful) that I could get a small video feed (even if low resolution) on it – but alas that’s not how the keypad works. Sure, would be a nice feature have someday, just saying … (although I am sure that would add to cost and reduced battery life). The Indoor SimpliCam looks all business in the all-matte black color scheme along with the black metal support stand. There isn’t much to say from a style perspective other than it’s the only “matte black” colored piece of hardware in the box (which was odd to me) – but I am not complaining. The wireless outdoor camera has a white exterior shell, with matte black camera plate and accents. I really liked the way SimpliSafe designed the whole “twist-off” face plate – that in turn houses the removal and rechargeable battery. I t made it really easy for me to keep the unit in place and just access the battery when I needed to. ==================================== > Personal thoughts /Usage observations: < ==================================== Having personally used home security systems from Vivint and ADT in the past, thanks to all the contracts, installation and equipment fees – I never went back (that was like 10 years ago). Ever since then I have relied on my own mix of networked home security cameras (to include doorbell and outdoor cameras) – with varying levels of satisfaction. What really stuck out to me is how super easy to set the whole system myself – WHILE STILL being able to get non contractual Professional level monitoring when I wanted it/need it. Prior to installing on the SimpliSafe System, I relied on the Eufy Security System with indoor/outdoor cameras. With that a basis for comparison, I can say that SimpliSafe’s “App” integration and UI is preferable. The SimpliCam’s video is crisp in both normal and low light situations, and I really appreciate the physical privacy that it has when not in use (by default). Same goes for the SimpliSafe outdoor camera – particularly the low light performance (as you can see in my photos as well). My porch is pretty dark against a wood line, and I am hard pressed to say the outdoor cam could not have been any brighter in the video captures. What I honestly don’t like is that there is no “local” storage, SD/USB, options. Call me old fashioned, but I am old school in having local access to my security and not having to rely on cloud or company servers to “hold” my data. I’d gladly pass “extra” for this functionality if it were ever offered, and if you’re the type of person where this is not a concern, then this may not bother you at all. This is further exacerbated by the fact that if you WANT unlimited recording saved to the “cloud” you have to “subscribe” (i.e. pay) for the lowest tier of “monitoring plans” from SimpliSafe. Otherwise, the “free” tier acts as a real time alert system on your phone or wireless keypad. One of the other things I found truly satisfying is that the SimpliSafe system has a built-in cellular radio, so that it DOES NOT require a dedicated land line to connect to emergency services for help. On top of that, the base station even has a built-in battery than can last a couple of hours - in the event of a crafty crook trying to cut power, or power outages that may encourage unsavory activities by some people looking to take advantage of that. ========================== >>>>> Closing thoughts: <<<<< ========================== Even though the last couple of things I said about my thoughts and observations seemed negative, I am still overly impressed with the whole SimpliSafe system. Because, if and when I want to go on vacation, I can simply “pay” for professional grade monitoring, that can call emergency services and connect WIHTOUT dedicated phone line service– and then cancel that once I get back home. Very few systems can provide me with that level of flexibly that I am aware of right now. The fact that the system can pull double duty is like having 2 systems in one (one being free “alert” monitoring, and the other being “paid” professional services) without having to “invest” or lock into long term monitoring agreements with the big names like ADT or Vivint, etc. The only thing that would make this perfect is just built-in storage options for events. Regardless, I feel the whole system delivers on what it set out to do – provide professional grade whole home protection that can grow and change to remain as flexible as you need it be.
Posted by Solrak
- Rated 4 out of 5 stars
Good starter, but not perfect
I bought this shortly after purchasing my first house. Having installed it and lived with it for the past year or so now I've come up with some pro's and con's. Pros: - Easy to install and setup on your own. No need to hire a professional to do it for you. - The app is pretty easy to navigate, and allows you to see the camera views very easily, as well as the history of all the sensors. - Not too expensive to start, and additional accessories are reasonable. - Base Station has a built-in battery backup, so if power goes out your system doesn't go down. - You can create multiple access codes to deactivate the system, so you know who turned it off and when. - Can be accessed from anywhere via the app. - Indoor camera has a physical privacy shutter, that you can control the behavior of through the app. You can also hear the shutter open and close if you're in the room, so you're aware that you're being recorded, or someone is watching. Cons: - Connectivity to cameras is not the most stable. I have a very high-end WiFi setup compared to most homes, and the cameras become unresponsive way more often than I'd like despite that. - Connectivity to door locks is also not the most stable. As far as I can tell, the door locks don't use WiFi. I'm not sure if it's bluetooth, zigbee, or z-wave that they use, but mine go offline constantly. - No cellular backup if WiFi goes down. - Camera image quality is ok. Not the greatest, but better than nothing. -SimpliSafe app needs more granular control over alerts. Sometimes I get floods of alerts from a single event in the house. I don't always need to know about every single movement, but I still want it logged in the app in case I need to review it later.
Posted by Nick