Customer Ratings & Reviews

Works well and no fees like wyze and ring or xfinity and easy to use chime only it would be nice if the dorbell ring notification came up like a call or something but thay may be user error on my part

Love it… quality of camera is really nice fingerprint is really good you can also set up a code for each family member same thing if they want to use fingerprint very easy to install and set it up great purchase

There's no way to adjust the camera portion, so if you door sets off on an angle under a covered porch, you can see part of the door frame from either left or the right. However, the door sets. The The fingerprint unlocked is awesome and very fast, but where you put the key in,that part is very flimsy. And I also notice, there's no backlight on this lock. At this price point man it's not worth it. I'll move this to my back door which is also a patio and I'll take the new lock one and replace the new lock I'm speaking about. I do like that products. I bought it for 13 of them the last 2 months and gifted 3 to friend.

I really love it. Everything I thought it would be it is, Camera is great , night vision is clear. It captures my entire front door.

Smart lock with plenty of features but automatic lock is not the best. All you can do is programming the time and it will lock regardless the position of the door. Let’s say you are bringing groceries inside and need the door open, then the lock will try to lock the door but if it is in the open position you have to be careful and close the lock before closing the door. Other brands solve this issue adding a simple magnet sensor that allows to lock only when the door is in the lock position. Video alerts at the beginning were great but for some reason now is only recording when we open or close the door. I checked the settings and I didn’t find anything wrong. On the good side night vision and all the possibilities are amazing.

Bought this to replace the schlage wifi lock.The experience so far is a mix of pros and cons.It is superb when it comes to locking mechanism and the quality of build.It is also very responsive with wifi command and almost no delay with notification.The video is also very crisp.The lock wifi connection is a bit less to be desired.I put a wifi extender to it with really good speed after checking through my phone but the lock struggle s sometimes to live feed.The two way communication is also lagging sometimes.

Me encantó , súper fácil de instalar y de usar buena calidad para la cámara .

The best product I have had, I bought a second piece for the back door as well, the Total tech membership gave a free installation. The product itself is easy to set up and has improved the sense of security for my home as it gives video alerts of activity outside the door, video images are crystal clear. Finger print option is great feature.Was bit concerned about being able to fit is as we have an outer guard door as well but its so sleek that it fits in very well

Since owning this I have had multiple family members purchase one. Pic quality and battery life is great

Everything you need and more. Gives you all the options possible to keep your home safe and secure. Love that you can open with your fingerprint, keypad and if you lose power, you can still use your key. Very versatile.

I love my ring is perfect for my door and security as new home owner this all I need

Amazing detection and video quality. Easy to get and lock my door.

This such an awesome device. 3 things in one it is so convenient to not have 3 different apps for different things. Regardless of the bad press eufy has amassed they make great products. And it was really easy to install.

Amazing product! Works brilliantly and a great price! Replaced my 6 year old Kevo. Went into the alot. Installed within 10-15 minutes

We had a schelage lock and it broke down. We decided to buy this lock and it's a m a i z i n g!! The video and audio quality is wonderful. I would buy it again

I love this. I love the programming of the app. I do wish it would go with the grain of the flooring or is be able to program It too. Otherwise, the mapping is great to let it know where to mop and vacuume.

Another great product from Eufy. I have used Eufy products for several years and have never been disappointed. Considering their quality, pricing, ease of use and no added subscription costs I highly recommend Nicely packaged and comes with everything you need to install/setup. Installing the smart lock could not have been easier. My existing lock matched perfectly to this device and as such switching out internal deadbolt was easy. I charged the detachable battery overnight before installing using USB-C connection. Then following directions, I installed outside half of door lock then inside half. I did need assistance to hold pieces together while I attached power cable and screwed everything together. Instructions indicate that base should be added 1st in app. It does not need to be hard wired to ethernet. as was the case with the “old” Base 2 I currently have. This allows it to be plugged in anywhere that has signal to your Wi-Fi – but it is also serves as the doorbells chime so need to consider that when placing. It also included 16GB micro-sd card (although it states that is not included) which can be upgraded, for storage of videos. I already had the Eufy app, so I just choose to add new device, bringing up a list to choose from. I initially selected the incorrect base (pictures are tiny and didn’t realize the front was different on my selection) so when I scanned QR code, on device, it gave me an error. I finally realized my mistake and selected correct base and it walked me thru setup. Once base was connected it was time to add the door lock. I scanned the QR code on back that generated another QR code on my phone which I scanned using the locks camera. It then walked me thru rest of setup. I had no issues synching units nor connecting to Wi-Fi. Smart lock is thoughtfully designed and seems sturdily built. Adding my thumbprint took only a minute as did adding the security code using keypad. It recognizes my thumbprint immediately to unlock/lock and using keypad is easy as well. Day and Night motion detection seems to be very good with very little lag starting recording – captures pretty much all the action. High def 4:3 aspect ratio 2K (2650 x 1920) videos with 160-degree field of view. You can setup an area for detection using drag lines to set. Using its AI you can set motion sensitivity and whether to use human or all motions. You can view live and/or record anytime using app and can save (download) recordings to phone. Having the detachable battery will make recharging very easy. Also, the outside portion of lock has an emergency USB-C power connection in case unit runs out of power and you are locked out. The app gives battery percentage of charge. I believe this uses Eufy’s standard 256-bit encrypted connection. App itself is one of the better ones I have used and found it easy to navigate in. It has extensive settings letting you manage sensitivity, length of recordings, quality of recordings, message alert style, etc. and has built in access for help. It is a little hard to see the lock in darkness of night but there are 2 red sensors that light up allowing you to determine exactly here the lock is. As you get closer the doorbell lights up with a ring around it and if you touch keypad area it lights up. Not sure if I don’t have something set correctly but fingerprint doesn’t light up but still easy enough to use. You can lock/unlock remotely as well. 1 year warranty. I am concerned about heat affecting the smart lock. I had an Eufy doorbell that I initially hard wired into existing doorbell that would “fail” when the sun hit it all day (live in desert and west facing front door with temps easily above 100). I had to move doorbell to other (more shaded) side of door for it to work continually. I hope that having the battery on the inside (air conditioned) that the smart lock will not be affected by the heat. Also, these devices cannot be synced using base 2 – you must use the provided base. New base has advantage of having a micro-sd slot and does not require an ethernet connection. I see in the app there is a new base 3 option that will connect to any of Eufys devices and allows for external hard drive up to 16TB – for an additional cost of course. Would have been nice to have that included. It seems you can only have 1 fingerprint and code “registered” at a time. I don’t believe there a computer application to work with Windows, etc. So, you have to use android or apple to access. Overall, another great product from Eufy and while this new smart lock is rather large, and heavy, it works as advertised and I highly recommend.

Eufy has nailed another winner in the smart lock category. I owned the previous Wi-Fi version and it just has been a phenomenal lock. This lock with a security camera is the upgrade I was waiting for. The built quality is top notch and the installation process is just as simple as it can be. As always the institutions are super easy to follow. What makes this lock so great, for starters, is that the fingerprint unlocking feature is the best. It works almost instantly and on the first try every time. It's rare that I have to readjust my finger to be read. They have added a 2k security camera built in and a wireless doorbell chime that is included. So basically you have a smartlock and a smart doorbell all in one. This device is not the typical size lock, it is a bit longer than a regular lock and some may find it bulky. With all the features and technology it offers I don't mind the size at all. The built quality is outstanding and the video images are just great. Due to the lock being mounted front facing this will solve a lot of problems for people like myself that have hallway entrances and the need of angle wedges for the doorbells. The included chime also acts as a local storage so no need to pay monthly membership to store your videos. What's also great about this lock is the ability to unlock it in so many different ways, Finger print, access code, wireless, and with a physical key. You can even share your lock access with a friend using the Eufy security app. The Eufy security app is easy to use and will give you access to all the lock features and recordings. It will also show you who accesses the door with a date/time stamp and even a photo of the person. It is intuitive and easy to use. Battery life is great as it is rated at 10000mAh. That will give you a few months easily and the best part is rechargeable. It will work with Google assistant and Alexa. Overall this smart lock has taken the crown from the previous wi-fi lock. It has all the good features from the previous version plus a better fingerprint reader and the ability to act as a doorbell with a built-in camera. Yes, it is pricey but a good doorbell and smart lock in this category separately will get you about the same price or more.. In the box you get the lock, rechargeable battery, wireless chime, installation kit, and manuals.

Lock works great and fingerprint its super easy to setup. Just camera start record only when motion is detected and you lose some moments that maybe you’ll need in some point of your life.

Likes: Easy setup. Finger print very responsive. Love doorbell chimes. Great camera picture quality.