Sony 55" Class X77L LED 4K UHD Smart Google TV (2023) KD55X77L

Customer Ratings & Reviews

Top Mentions

Customers are saying

Customers are positive about the excellent picture quality, vivid colors, and overall ease of use. They also appreciate the reasonable price, simple setup, and the integrated Google TV for streaming. Customers are negative about the app loading speed, noting occasional issues with applications failing to load.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1-20 of 291 reviews

Rated 5 out of 5 stars
My first smart tv
Buck50 Posted 2 years ago
Coming from a 32in LCD tv to a 55in LED smart, I am very happy I upgraded. The picture is beautiful and the sound crisp. It is great for the purpose it serves. Only issue is that the android system is sometimes laggy which is to be expected because it’s technology but other than that no complaints here. I acutually purchased an open box one online, and when I got to the store they didn’t have it so they gave a brand new one in the box for the price of an open box. So I really have no complaints.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Buck50, Thank you for upgrading to your new Sony X77L! We're glad to hear that you're satisfied with the beautiful picture and crisp sound of this TV. Please make sure to install the latest firmware version of this TV for optimal performance. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
EUREKA‼️
JohnB Posted 2 years ago
I was looking to upgrade my old TV. What I found was a dazzling Sony - 55" Class X77L LED 4K UHD Smart Google TV! In a word, “WOW”. It totally exceeds my expectations! It is better in every way, providing hours of entertainment. We are thrilled with our purchase, and pleased by the price point. We couldn’t be happier. Thank you, Best Buy, for leading us to this unit.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi JohnB,

You made the right choice upgrading to the Sony X77L! Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

-Ralph
Rated 5 out of 5 stars
SONY KD55x77L
Marvin Posted 2 years ago
This TV was purchased on 12/01/2023 for primary living room viewing at about 12 feet from the screen. It is replacing a 40" Visio with DIRECTV as a provider which is still being used until they disconnect the service. YouTube TV will be the primary streaming service with Goggle TV and Peacock included. I've had a month to figure out how to use the new system and am extremely satisfied with the picture and sound quality. When move the new TV to its final resting place, I may add a sound bar, if needed. The sales person Alex and assistant manager Emily were both knowledgeable and professional in answering the many questions that my wife and I had. We're happy with our new TV!!!
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Marvin,

You made the right choice upgrading to the Sony X77L! We're glad that you like the sound, picture quality, Google software, and supported apps of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

-Ralph
Rated 5 out of 5 stars
Sony smart TV
Ladymarilyn Posted 2 years ago
My Sony smart TV is amazing! The picture quality, the color the high definition it’s all on point television makes binge watching breeze!
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Ladymarilyn,

Perfect! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

-Ralph
Rated 5 out of 5 stars
55tv
NolaR Posted 2 years ago
Tv works well. Color good. easy to setup. Still learning small part.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi NolaR,

You made the right choice with the Sony X77L! We're glad that you are enjoying the picture quality and user-friendly functions of the TV. To know more about the amazing features of the TV, you may refer to our support website for help guides and manuals.

Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

-Ralph
Rated 5 out of 5 stars
Great picture and sound quality tv
Ishi Posted 2 years ago
X77L has given me a great TV watching experience. It is an impeccable picture quality with great sound and accurate picture quality. It has a crisp visual quality with no smidging of colors or overpowering brightness. Google assistant feature makes my life easy by enabling voice activated controls. HD quality gives a sharp picture quality even when there are fast paced scenes. It's a great option for living rooms that are not too big and a pretty budget friendly alternative to other TVs.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Ishi,

Amazing! We're glad that you like the sound, picture quality, Google assistant function, and size of the TV. Thank you for choosing Sony!

-Ralph
Rated 5 out of 5 stars
Great purchase
AliciaS Posted 2 years ago
I am very happy with my purchase. Initially went in to purchase a new LG tv. I was assisted by one of the store associates who showed me a few LG televisions but the showed me the Sony. The picture quality is 10 times better than the LG that I was considering. The Sony was a great suggestion and I am very happy with my purchase.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi AliciaS,

That's great! We're glad to hear that you're happy with the picture quality your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!

-David
Rated 4 out of 5 stars
Great tv
ChristopherR Posted 1 year ago
Decent tv for price, a little slow but overall a good tv
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 1 year ago
Hi ChristopherR, thank you for sharing your experience with the Sony - 55" Class X77L! It's truly wonderful to know you're enjoying the powerful 4K Processor X1 which delivers lifelike picture quality full of rich colors and detailed contrast. If you'd like to improve the performance of the TV we recommend making sure your TV has the latest software version. Also you can clear the cache data of the TV by going to settings > system > about > storage > internal shared storage > cache > clear.
Once again thank you for sharing your thoughts, and for choosing Sony! Best regards, -Dominick
Rated 5 out of 5 stars
Good tv
Customer Posted 2 years ago
Good quality tv. Nice picture. Easy set up. I do recommend it.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Customer,

Great! We're glad that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

-Ralph
Rated 5 out of 5 stars
Thrilled with my new Sony 55 inch TV
LoveMyApple Posted 2 years ago
very pleased with my new Sony 55 inch smart TV. The people at Best Buy were so helpful in helping me to pick out a TV that I could afford. Also, Best Buy is great in making it easy to handle the financing. And also very pleased with the geek squad technician who came to install it. Overall a great experience.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi LoveMyApple, Thanks for sharing your awesome experience. We are thrilled to hear that you are very pleased with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
Rated 5 out of 5 stars
Bye bye Samsung, hello Sony
RyanK Posted 2 years ago
This is the best TV I have bought in my life so far. Definitely way better quality than Samsung by far. The interface, software, app compatibility worked perfectly too. I look forward to getting some mileage out of it, unlike Samsung stuff which has a built in self-destruct timer.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi RyanK,

Awesome! Thank you for the 5-star rating and we're glad to hear that you like your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!

-David
Rated 5 out of 5 stars
SonyEmelkanal
It's a very nice TV. I've used Sony before. The picture and sound are great. I'm learning slowly because I don't speak English. The only drawback is that there is no Turkish language.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi EmelKanal, We are glad that you like the quality of your Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for your purchase. Enjoy! Vincent
Rated 5 out of 5 stars
Value price
RaydelB Posted 8 months ago
Two years since purchase and it works like new. Very good quality and very durable, especially when you have children; it's a very sturdy screen.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 8 months ago
Hi RaydelB,

We are honored to hear that your Sony X77L is still working like new two years after your purchase! It's fantastic to know that you find the quality very good and the screen sturdy and durable—that is especially rewarding to hear coming from a household with children.

Thank you for trusting Sony!

Regards,
Dominick
Rated 5 out of 5 stars
Recommend
LauraT Posted 1 year ago
That’s perfect for un small apartment good resolution and easy control
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 1 year ago
Hi LauraT,

Amazing! We're thrilled that you are enjoying the size, picture quality, and user-friendly functions of the TV. Thank you for choosing Sony!

-Ralph
Rated 5 out of 5 stars
Review
StevenF Posted 2 years ago
Good product. Had to get a new tv stand after we were told it would fit. Used Geek squad and he was awesome
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi StevenF, Great service! We're also glad that you like the TV. We appreciate your feedback and thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Great Sony tv
NewPhoneuser Posted 2 years ago
Great picture quality and sound. I love the Sony tvs. This it the second one I've bought.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi NewPhoneuser,

Awesome! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

-Ralph
Rated 5 out of 5 stars
Awesome TV!!
Jennifer Posted 2 years ago
This tv is worth ever it!! You will not be disappointed... very easy to set up
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Jennifer,

Thank you for the 5-star rating and we're glad to hear that you like the ease of setup of the TV. Thank you for choosing Sony!

-David
Rated 5 out of 5 stars
Great T. V.
Donald Posted 2 years ago
Perfect Exactly what I was look for. I’m so glad I made the leap!
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hey Donald,

Thanks for commenting! We are extremely pleased to know that it perfectly suits your needs and expectations. The X77L Smart TV (Google TV) delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo
Rated 5 out of 5 stars
TV
IrfanA Posted 2 years ago
amazing TV, great service in terms of delivery as well
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi IrfanA,
Perfect! Nice to hear your great delivery experience and how much you like your new TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Great!
Galactica Posted 2 years ago
Very impressive performance and tons of features that can be used and enjoyed by the entire family.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 2 years ago
Hi Galactica,

You made the right choice! We're glad that you and your family are enjoying the amazing features of the X77L TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

-Ralph