Customer Ratings & Reviews
See more imagesSony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
- Model:
- K75S20M2
- SKU:
- 12316855
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 4 out of 5 stars
No numbers pad on the remote control
TawannaB Posted
Clarity on the television is pretty good however one of the things that I don’t like about the remote control for the television is that it does not have a number keypad for the channels. I know most people they stream a lot, but however, for those who are tangible would want a number keypad, especially with the recent outage with Verizon if you wanted to connect with the local local news channels, you have a alternative way of accessing those local channels easily
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hello TawannaB,
Thank you for choosing Sony.
It brings us great joy to hear that you appreciate the clarity of the K75S20M2 television. We apologize for the inconvenience caused by the absence of a number keypad on the remote, especially for those who prefer quick access to local channels. Your feedback is valuable, and we will share it with our team as we continue to enhance our products and overall service.
Best regards,
-Fred <img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Recommended Sony Bravia 2
Tvpurchase Posted
Was told the tv was a qled Sony Bravia. After unpacking once arriving home discovered tv was just led model. Went ahead and hooked the unit up to see what kind of pictured it produced . I was replacing an lg hd unit with the Sony 75 inch. Picture was noticeably cleaner and brighter than the lg so went ahead and just kept the Sony. I would have liked to compare the Sony to the lg qled I went to buy . Was told the lg qled was a Black Friday deal and wouldn’t be available until Friday. So sales recommended the Sony stating it was a comparable qled model.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi Tvpurchase,
We understand your frustration regarding the confusion at the point of sale about the display technology. We apologize if the store staff incorrectly described the BRAVIA 2 II as a QLED model. To clarify, the BRAVIA 2 II uses our advanced Direct LED technology coupled with the 4K Processor X1 and 4K X-Reality PRO to deliver the clean, bright, and detailed picture quality you've noticed. We are delighted that you are happy with the picture upgrade over your previous unit, and we appreciate you choosing to keep the Sony TV.
Thanks for choosing Sony.
Best regards, Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sony is the best
Timm Posted
Sony is simply the best. All you you have to do is compare the picture with any brand side by side and see the difference for yourself
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hello Timm,
Thank you for choosing Sony!
We're honored to hear that you chose the K75S20M2 and that its picture quality stands out so clearly for you. Your high praise and the way you describe the difference compared to other brands truly mean a lot to us. Thank you for sharing your experience and for making Sony your standard for excellence in home entertainment.
Best regards,
-Fred <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
Terrible experience
Pete Posted
Bad experience altogether. Came in to buy a mini QLED TV and I had to talk to one of the sales salesman. I let the salesman know what I was buying and he told me to get the Sony and lied saying that it has the same quality if not better than a mini QLED. The anticipation I had for the pitch blacks along with the wait time was building up. When I finally saw the product, the screen blacks were terrible. The only good thing I will drag out about this is the color quality aside from that it was no different than a TV I bought from 2012.
No, I would not recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
- Rated 5 out of 5 stars
Love it!
HadenM Posted
Love this Tv it works amazing and was well priced!
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi HadenM,
We are thrilled to hear that you are loving your new BRAVIA 2! It is great to know that the performance and value met your expectations.
Thanks for choosing Sony.
Best regards,
Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Happy customer
Anonymouse Posted
Excellent resolution and Best Buy even had their people come install it, prices vary but it is definitely worthwhile!
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
- Rated 5 out of 5 stars
Good value TV brand.
user773596 Posted
Sony is a good brand . This TV is phenomenal. Simple TV with very realistic colors.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi user773596,
Thanks for the wonderful feedback! We're thrilled to hear you find the BRAVIA 2 II TV phenomenal and love its realistic colors and simple design. We're proud to be a brand you can count on. Thanks for choosing Sony. -Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Excellent picture quality
AnthonyE Posted
The picture is fantastic. Bright and vibrant colors! The speakers/sound could be much better - which is why I gave it 4 out of 5 stars. I'll add a surround system at some point to make up for the factory speakers. I watch several different sporting events and they all look great! Worth the purchase, just make sure you add in a sound bar.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi AnthonyE,
We are thrilled to hear that the bright, vibrant colors of your BRAVIA 2 are making your favorite sporting events look fantastic! We appreciate your honest feedback regarding the sound; adding a Sony soundbar is a great way to bring the audio up to the same elite level as that 75" display.
Thanks for choosing Sony.
Best regards,
Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Sun Setting on the Old Bravia
BVillage Posted
"Needed a TV," cause my Bravia 65in 10 years old, was showing its age! I bought this 75 inch to replace it a few days before the final, "Pop I'm done Buddy! New Bravia TV Picture is good and looks cleaner, but the connection outlets especially the Optical seems to be a,bit flimsy! I had to get a lighter Optical cable for a more secure connection! I'll add to this review in 6 months if the performance is not up to par! "Oh Yeah, doing yourself with all the props you have to go through to set it up. It's like doing an Exam but with reminders if you missed something! "All's good so far glad to say"!
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for your review, BVillage!
We appreciate you sharing your experience upgrading from your dependable 10-year-old 65-inch BRAVIA to your new 75-inch K-75S20M2. It is wonderful to hear that your previous TV served you well for so long, and we are glad the new BRAVIA picture quality is good and looks cleaner.
We also sincerely appreciate your detailed feedback regarding the flimsy feel of the connection outlets, particularly the Optical port. We regret that you needed to find a lighter optical cable to achieve a secure connection. We will certainly relay this structural feedback to our product quality team, as we strive for robust connectivity across all our devices.
Regarding the setup process, we understand that going through all the configuration steps can feel extensive, like "doing an Exam." We design the setup to be thorough, ensuring every feature is configured correctly, but we recognize that this can sometimes be time-consuming. We are glad that you found the reminders helpful and that, overall, you feel "All's good so far."
We look forward to any updates you may have in six months. Thank you again for your long-standing loyalty to Sony!
Best regards, Gus, Sony Social Media Team <img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 3 out of 5 stars
Beginning set up limits my freedom.
Rafson Posted
I am very happy and excited with my new purchase, however, I haven’t even started yet. When I began initial set up I realized I cannot finish it without having a google account. I am a person in my 40’s. Somehow I survived until now without a good account. Actually, the fact that I don’t have a google account is motivated with my decision that I did not want to have an account with google. Now, after buying this Sony TV, I need to creat an account with google. This TV has interior antenna, but it’s good for nothing if you don’t log in to google account. I have a Wi-Fi in my home, but guess what? I can’t connect to it without a google account. So, to anyone who allowed this to happen: Please, DO NOT FORCE ME TO BE HAPPY! This cooperation sounds like it is a monopoly. You force customers to use one company. Again, I decided to buy a Sony product, not Google product.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for sharing your experience and your very candid feedback, Rafson.
We hear your frustration loud and clear, and we sincerely apologize for the disappointment and inconvenience caused by the forced reliance on a Google account during the initial setup of your K-75S20M2 television.
We absolutely understand and respect your decision to maintain privacy and avoid creating a Google account, and we regret that our product design has placed this barrier in front of you. While Sony chooses the Google TV platform to deliver a highly robust smart TV experience (with access to thousands of apps, voice features, and personalized recommendations), we recognize that this integration should not come at the expense of a customer's privacy preferences or their ability to use core TV functions.
To address your immediate need, we want to provide you with the steps to finish the setup without signing in to a Google account:
When you reach the Google login screen during the initial setup, look for an option that says "Set up basic TV", or "Set up without Google account". This option allows you to proceed.
If the TV is currently connected to the internet, you may need to temporarily disconnect your TV from the internet (unplugging the Ethernet cable or disconnecting your Wi-Fi router) before starting the setup.
Once you complete the basic setup, you should be able to:
Connect the TV to your Wi-Fi network.
Use the interior antenna to watch broadcast channels.
Use your HDMI inputs for external devices (Blu-ray players, gaming consoles, cable boxes).
While you will miss out on certain smart features without an account (like personalized recommendations and app downloads), the core TV functionality will be available.
Your point about feeling forced into a monopoly is well taken and is valuable feedback that we will certainly relay to our product development teams.
We sincerely hope these steps help you get your TV up and running immediately so you can finally enjoy your new purchase!
Thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team <img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Happy with this purchase
MichaelJ Posted
So far, so good. I bought this a couple of months ago to replace a Samsung TV that only lasted a year. The picture quality is excellent, and it has a solid number of HDMI connections. Setting it up with HDMI ARC was effortless—it detected my streaming box, soundbar, and Blu-ray player without any issues. I won't rank the sound quality since I do run audio through a soundbar.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi MichaelJ,
We are immensely pleased to hear that your BRAVIA 2 II is providing such an excellent picture and a seamless setup experience. It is great to know that the HDMI ARC functionality made connecting your streaming box, soundbar, and Blu-ray player effortless, and we are glad we could provide the reliable quality you were looking for.
Thank you for making Sony part of your daily viewing.
Regards,
Dominick <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great tv at a great price!
CraigC Posted
I went into Best Buy looking at another brand for a TV purchase, but after discussing everything with the sales associate I decided on the 75" Bravia 2 and can't be more happy! It has a great picture and is easy to use right out of the box. The value you get this with this TV is amazing!
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for the fantastic review, CraigC!
We are absolutely thrilled to hear that after considering other options, you decided on the 75" BRAVIA 2 and are so happy with your choice!
It's wonderful to know that the picture quality is great and that the TV was easy to use right out of the box. That seamless setup and excellent performance are exactly what we aim for. Your feedback about the amazing value is greatly appreciated!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sony 77 inch Bravia TV set
DustinB Posted
I had to return the same TV set as the wireless card was not working and the TV could not connect to the internet for streaming sevices. The geek squad team replaced the TV with another set. Since then no issue with the TV. Great qulaity pic and bestbuy service team.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi DustinB,
We're very sorry to hear about the initial issue with the wireless card on your first 75" BRAVIA 2 TV, but we are genuinely relieved the Geek Squad team was able to quickly resolve this by replacing the set. We're happy to confirm that your new TV is working perfectly, providing a great quality picture, and we appreciate you recognizing the service you received. Thanks for choosing Sony. Best regards, Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Samsung convert
Yoyo321 Posted
The TV has warm colors and is brighter than expected. Has amazing picture quality. I usually buy Samsung but was recommended to Sony and was not disappointed.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for the fantastic review, Yoyo321!
We are thrilled to hear that your new BRAVIA exceeded your expectations with its brightness and warm, natural colors! It’s wonderful to know that the recommendation led you to Sony and that you’re loving the picture quality.
Welcome to the Sony family and thank you for choosing us for your home!
Best regards, Gus, Sony Social Media Team <img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sony BRAVIA II - 75”
Mike Posted
Great tv, picture is great and built in apps are nice. The only negative is Xfinity…again screwing consumers by not making the streaming app available directly on Sony’s apps.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hello Mike,
Thank you for choosing Sony!
It brings us great joy to hear that you're enjoying the excellent picture quality and built-in apps of your K75S20M2 TV. We apologize for the inconvenience you've experienced with the Xfinity app not being available directly on Sony's platform. Please know that we value your feedback and will share it with the appropriate teams to explore potential solutions. Thank you for bringing this to our attention.
Best regards,
-Fred <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sony 75 inch
REBECCAF Posted
We love this TV. The picture is perfect, sound clarity, ease of use. I thought it would be way too big but, we had it mounted and, it’s perfection. I can’t think of one dislike.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi RebeccaF,
We're so glad to hear that. Thank you for sharing your feedback and for the fantastic 5-star rating! It’s wonderful that your Sony BRAVIA TV’s picture quality, sound clarity, and effortless usability have exceeded your expectations. Mounting such a spacious screen truly brings out its immersive viewing experience—making every moment on it feel just right.
Thank you for choosing Sony—wishing you a vibrant day!
DiegoV. <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Sony television
Shep Posted
Great size television. Very happy with it. The geek squad did an excellent job installing the television. Very much appreciated. Set up was very easy.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi Shep,
Thank you for the fantastic 5-star review! It's fantastic to know that you are experiencing the power of your Sony BRAVIA 2 II television. We engineered it not only to provide a great size for immersive viewing but also to feature our intelligent processing for a crystal-clear picture and exceptional contrast. We're glad you found the initial setup simple, letting you get right to enjoying the stunning picture quality faster!
Thank you for choosing Sony!
Best regards,
Dominick <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 3 out of 5 stars
On the Fence about this TV
Golgotha Posted
Impressive Fluid picture, equally good sound with the sound bar we purchased, Horrible interface for a Sony product, the setup process with Google TV is painful at best.. But the worst is how often it looses signal (at least once per day) for Hulu/Disney+/Fandango, wired or wireless connection. Our old TV (another brand) maybe dropped once per month... Wifi 6/7 and gigabit ethernet within the entire house.
No, I would not recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi Golgotha,
We apologize that your experience with the Google TV interface and the persistent signal drops is detracting from the impressive picture quality of your BRAVIA 2 II. Losing signal daily, even with high-speed wired and wireless connections, is certainly not the expected performance. To troubleshoot the connectivity issues, we recommend checking for the latest software updates and performing a power cycle or factory reset, as these steps often resolve network stability problems. For detailed, step-by-step instructions on performing these actions and more in-depth network troubleshooting, please refer to this article: https://www.sony.com/electronics/support/articles/00151038.
Thanks for choosing Sony.
Best regards,
Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great TV for the price
EricS Posted
This TV has a fantastic picture and sound. The apps screen is easy to nagivate and super quick. Loving it so far.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Hi EricS,
That is fantastic feedback! We are thrilled to hear that you are loving your 75" BRAVIA 2 II LED TV, particularly the fantastic picture and sound. We are also glad that you find the apps screen easy to navigate and super quick—enjoy the seamless smart TV experience!
Thanks for choosing Sony.
Best regards, Eliab <img src="https://s3.amazonaws.com/stratos-logos/logos/Sony_US.jpg" alt="Sony_US" title="Sony_US" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Wow and Amazing
chevy2018 Posted
Amazing television, awesome colors, vivid and easy to operate. I will always be a Sony customer and the price is always right.
I would recommend this to a friendThis review is from Sony - 75" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025)
Brand response from SonyListens
Posted
Thank you for sharing your fantastic review, chevy2018!
We are absolutely thrilled to hear how much you love your new K-75S20M2! It's incredibly rewarding to know that you find the picture quality to be amazing, with awesome, vivid colors, and that the operation is easy for you.
We greatly appreciate your long-term loyalty and trust in our products!
Thank you again for choosing Sony for your home entertainment needs.
Best regards, Gus, Sony Social Media Team <img src="https://s3.amazonaws.com/stratos-logos/logos/sony-global.jpg" alt="sony-global" title="sony-global" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />