Customer Ratings & Reviews
See more imagesSony - 85" Class BRAVIA XR X95J 4K UHD Smart Google TV (2021)
- Model:
- XR85X95J
- SKU:
- 6459305
Highly rated by customers for:
Customer reviews
Rating 4.5 out of 5 stars with 165 reviews
Top Mentions
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- Rated 5 out of 5 stars
Best 2021 LED TV is now a great 2022 value
BryanB Posted
If you need an 85" TV for a wide and bright viewing area, this X95J is an excellent option. Once the local dimming modes are engaged, the blacks are deep, the colors are bright and accurate, and blooming is very minimal... you really have to go looking for flaws on this set. The built in Google TV platform and apps are snappy, Wifi connection is very strong, and pulls in broadcast TV just fine and the online guide is quick. If you have a bright room (we have 2 walls of windows and skylights in the main TV room) and a wide seating area, this is quite possibly the best option on the market right now. Included are a picture of the installation with some art off the web and two images taken at night with all lights off of one of the LG OLED demo YouTube videos. These stills show more blooming than your eyes really perceive while watching in a dark room.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi BryanB,
Perfect! We're happy to know you are enjoying the amazing picture quality, Google TV features, WIFI connectivity and overall performance with your new TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! - Kris
- Rated 4 out of 5 stars
X95J 85inch
BBRW Posted
Overall a great tv when watching 4K UHD, IMAX Enhanced, or Dolby Vision content. Still has a bit of blooming but it’s super easy to change between picture modes, adjust picture setting for the best viewing setting all while not having a huge pop up menu covering your movie or show. The quick menu will be at the very bottom. The built in speakers are loud, it has a great wide viewing angle and a great anti reflexive coating. The coating does an amazing job with natural light I don’t close all the blinds in the living room or have to close them all the way. I can’t say the same about lamps or bulbs they still stand out and I have to turn them off. This tv is very fast when navigating between apps.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi BBRW,
Awesome! We're happy to hear you are enjoying 4K and Dolby features, easy picture adjustment, fast processor and anti-reflection with your new TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. We greatly appreciate your feedback and thank you for choosing Sony! - Kris
- Rated 5 out of 5 stars
Excellent TV you
DMLop Posted
This tv looks amazing and the picture and sound quality are amazing. Plus we got an awesome deal on the price of the tv. We went from a 70”Vizio to this 85” Sony and the difference is incredible.
I would recommend this to a friendBrand response from SonyListens
Posted
Hello DMLop,
Wow! What a nice deal you got there! We're glad that you are pleased with the sound and picture quality of your new Sony XR85X95J TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. This is definitely a good upgrade from your previous TV. Thank you for choosing Sony! - Marco
- Rated 4 out of 5 stars
Finally!! X95J is a great TV.
Styles Posted
I bought this TV and thought I was cursed. I bought 3 in total before I finally got one that worked. The first was delivered, (A few days before Super Bowl) got it unpacked and the screen was cracked (Under the main screen), I called and got BB to come pick it up, but delivery of a new one was going to be too late for the SB, so the morning of the SB I found one in stock at the Canton GA location, and drove 2 Hrs to go pick it up. If I was a smart man I would have unpacked it in the store and tested it out, but noooooo, I drove it all the way home, only to unpack it and find that the screen was damaged on that one too. Guess what, no SB party at my house. Had to call all my guests and rearrange going to a friends house, with a much smaller TV (65")...smh. The next day I called BB and explained to them all the issues and finally got the to come pick up the latest broken one (They gave me $300 discount for the issues) and deliver my last and final attempt at buying this TV, and low and behold, I finally got a good set with no damage whatsoever. I got it all the way unboxed, mounted up on the wall and it was glorious!! I am coming from a 75" Sony XBR-75X850D (2016), and the 10" in screen real estate is highly noticeable. The colors popped, the clarity is the picture is great and the settings menu will allow you to dial this beauty in just to your liking. I researched this TV and compared it to the LG OLED, the Sony OLED, and the Samsung QN 85, & 90A. For the money this gave me what I was after. I did almost go down a model and get the X91J, as it was $1500 cheaper, but in the end I decided to go with the better set with the newer processor. At the time of writing this the 2022 models will be out towards the end of the year, but I think if you have to have the latest and greatest and can stand to pay the price difference, then wait, but if not you won't be disappointed in this set at all. My use case (How I use and time spent) for this TV: Movies/Streaming - 60% Gaming - 30% STD Television - 10% This TV excels al all of the above, and even std TV is upcoverted really well. All in all I love it (Now that I have one without a Broken screen).
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Styles,
Thank you for sharing your experience with us. We're really glad that finally you are now enjoying your X95J TV. We're really sorry about the issues that you've experience with the previous TVs where the screens were crack. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. We really appreciate you and thank you so much for trusting Sony! - Kris
- Rated 5 out of 5 stars
Sony tv
DharmeshP Posted
Amazing Sony tv Strongly suggestion to get this tv
I would recommend this to a friend - Rated 3 out of 5 stars
Not worth the premium price
Michael Posted
My review applies to the 85 inch model. I am a Sony enthusiast and have only owned Sony TV's for the last 10 years after swapping from Samsung. There is just something that appeals to me about their image processing. That being said, simply put, this TV is not worth the price over the 900h/91j. While there are a few extra settings that help the picture distinguish itself, they are not worth $1400. I have the 900h in 65 inch, and side by side could not distinguish any noticeable difference in color or contrast, apart from the ginormous size. The anti reflective coating on this TV (to me) make the reflections worse...it does dim the light source, but it deflects it across the length of the screen and is more distracting than the 900h. I have a window in my living room and I could not deal with the reflections across the screen. Are they brighter on the 900h...yes...but i can isolate the brightness and deal with it, yes. Here it just ruins the entire screen. There was on the unit I received very noticeable vertical banding that was present on landscapes and during sports games. The XR chip to me, just isn't worth the hype...I am returning this for a 91j which at time of writing is $1300 cheaper. If Best Buy sold this/discounted it to $2600 I would consider keeping it. Also at time of writing Sony released the patch that enabled VRR for this model and the 900h, but I haven't tested that functionality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi Michael,
Thank you for sharing your experience with us. We're sorry to hear that we were not able to meet your expectations with the X-Anti Reflection, XR chip and banding issues with the X95J TV. If you are seeing vertical banding on the screen, this TV achieves high picture quality and a wide viewing angle due to its optical design. This phenomenon occurs as a result, but it's not a malfunction. The image of the TV screen won't be affected. Due to the characteristics of the LCD panel and the design of the X95J model series, it's easy to see the phenomenon on a monochrome still-picture. When the TV is installed with the top tilted back, this phenomenon is also easier to see. If it is installed and placed normally, the degree to which this phenomenon is noticed may be reduced. Lowering the contrast setting in the user menu may also make it less noticeable. The X95J model has not received the VRR update yet but please keep auto updates enabled for future updates when this is available in the future.
If you need assistance with your your Sony products,, feel free to contact us by sending an email to socialsupport@am.sony.com with the following information:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Your feedback is greatly appreciated and thank you for purchasing Sony. - Kris
- Rated 5 out of 5 stars
WOW!!
Dunndeal76 Posted
WOW..what can I say? I purchased this tv on Monday and it shipped to the store on Wednesday. I picked it up with a cargo van & Geek Squad came out on Friday to mount it & hook everything else up. I would like to say that this tv is phenomenal. I did all the tests for it…DSE, Blooming, Motion Blur, and Dead Pixels as well. Blooming was slim to none on certain scenes. You would have to be really looking for it. There is no motion blur & zero dead pixels on this particular panel. Now can’t say for all panels just the I got. I can honestly say that this tv was well worth the wait. It’s not better than OLED but it sure is close. And to the Geek Squad members Phil & Joe. You guys were awesome in putting everything together & answering my questions. Wish I could give 10 stars. If you got the means & the funds I say go ahead & get this TV! It’s well worth the long wait!!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Dunndeal76, wow! Thank you so much for sharing your honest feedback with our X95J.
We are extremely pleased it perfectly suits your needs and expectations! We are also glad to hear you are satisfied with the exceptional service from Phil & Joe of Best Buy Geek Squad.
With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies.
Thank you so much for recommending our X95J and for choosing Sony!
- Romeo
- Rated 5 out of 5 stars
Sony X95J is everything and more than I expected!!
Steelers4Life Posted
I’m not sure about value for money, but I unhesitatingly recommend the Sony X95J!!! Hands down!!! I’ve had our 85” Sony X95j for about a week now and it has far exceeded our expectations! With a few picture setting tweaks to dial picture contrast and black levels, color, brightness, motion, and picture clarity in, it’s a phenomenal led tv! I absolutely have no regrets and I am coming from a 75” Sony XBR900F. Good luck with your purchase decision! P.S. I thoroughly and quite literally researched and reviewed nearly every tv review on the Web and YouTube. Happy Holidays!!!! PS4L!!! Go Steelers!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Steelers4Life,
Thank you so much for an amazing review and recommendation! The X95J is definitely a great choice for a TV upgrade. We always strive to deliver the best quality and functionality with our products. We truly appreciate your satisfaction with the amazing picture quality and overall performance of your new TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Looking forward to your continued support and thank you so much for trusting Sony! - Kris
- Rated 5 out of 5 stars
Best tv I have ever owned
HappyCamper Posted
I was initially going to get a samsung, but after i read a few reviews of some then some of this sony I decided it would be worth the extra money. Let me tell you this tv is beautiful!! Everytime i watch a movie im blown away by the blacks and full richness of the colors. I highly recommend this tv you wont be dissapointed. If anyone is wondering if it will fit in a short bed f150 it does just barely
I would recommend this to a friendBrand response from SonyListens
Posted
Hi HappyCamper,
You definitely made the right choice! We're thrilled to hear your satisfaction and excitement in watching a superb picture quality with your new TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for the recommendation and for choosing Sony! - Kris
- Rated 5 out of 5 stars
Well worth the upgrade
Ranger187 Posted
I purchased 4 of these for a client install and ended up getting one for myself. All TV's replaced 1-2 year old Sony models. X950G, X950H and X900e. The XR 95J was an obvious upgrade! I don't have anything negative at this time to report.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Ranger187,
Thank you so much for taking your time to write this review! Your kind words encourage us greatly. It really makes our day to find out that our customers are satisfied with our products. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Looking forward to your continued support! Thank you for trusting Sony! - Kris
- Rated 5 out of 5 stars
Great for Movies and gaming
Jiminy323 Posted
This a great TV !! Looks awesome with 4k videos and works perfectly with the new xbox 120hz true refresh … The first unit arrived damaged but was promptly replaced by the great agent Luis ….
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Jiminy323,
Thanks for sharing your experience with us. We're glad you like the 4K features and refresh rate with your new TV. We're sorry to hear what happened on the original unit and we're glad everything is fine now with the replacement TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony!- Kris
- Rated 5 out of 5 stars
Simply amazing!
Chris Posted
Simply AMAZING!! So glad I pulled the trigger on this. Picture is outstanding and the blacks are incredible. Upscaling even on standard definition stuff like Pluto TV is as good as one could hope. If you're thinking about it, just do it!
I would recommend this to a friendBrand response from SonyListens
Posted
That's fabulous, Chris! You've made a great choice! We are so happy that you are satisfied with the fantastic picture quality, superb upscaling feature, and overall performance of the 85" X95J.
With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness.
Thank you so much for recommending our X95J and for choosing Sony!
- Romeo
- Rated 5 out of 5 stars
X95j
Randy Posted
I return to 950H for the X95J couldn't be happier. Best TV since the 940E since 2017. The picture really pops!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Randy,
Thank you for a positive feedback. We're glad you are enjoying your new TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! - Kris
- Rated 3 out of 5 stars
Nice picture, anti-reflection is making it worse
Rgreenhill Posted
Picture is beautiful once you go through the lengthy settings process, especially for an 85” TV. Similar to previous reviews, the anti-reflection actually feels more intensified than a standard TV with pronounced streaks across the TV - so for that reason I wouldn’t specifically recommend this TV. Personally feel I should have saved the money and bought a different model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi Rgreenhill,
Thank you for reaching out to us. While we are glad you like picture quality of the X95J TV, we're sorry to hear the issue that you are having with the unit. We would like to know more about the issue for us to better assist you and turn this experience around.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thanks again for purchasing Sony. - Kris
- Rated 5 out of 5 stars
Worth the money
BuckeyeC Posted
Amazing television Absolutely impressed with the color and features. Great with Netflix and other apps.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi BuckeyeC,
Awesome! We're glad to hear your investment with the X95J TV is worth it. Nice to know you were impressed with amazing color and smart features of the unit. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! - Kris
- Rated 3 out of 5 stars
Dirty grid pattern. Bad Panel?
TKT2RDE Posted
I am sure this is a good TV based on reviews, but I must have received a bad panel. It has a dirty grid pattern that is quite noticeable in areas of uniform color like skies, walls, etc. I can't unsee it and although I've spent time on forums and tweaked all the settings I can, it is not improving. Once on the forums, I realized that I am not the only one and it may be a crapshoot exchanging for one that does not have the issue.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi TKT2RDE,
We're sorry to hear about this issue. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. The brand new TV comes with a one-year manufacturer's limited warranty. In this case, gently wipe the screen or the exterior with a dry, soft cloth, such as an eyeglass cleaner. Refer to this link for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x95j/articles/00167099
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X95J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Rated 5 out of 5 stars
Amazing
LadyL Posted
Sony has never failed at cutting edge technology. This TV is an experience!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi LadyL,
Thank you for a remarkable review! As always, you can be assured of our products quality and functionality. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! - Kris
- Rated 1 out of 5 stars
TV Automatically Turns Off
ManiT Posted
Out of the box this TV did not work. We plugged it in then turned it on. It took about 15 seconds for a splash screen to be displayed. The TV then automatically shuts off. A red blinking light is then displayed below the monitor. We had to return it as a defective product. We were not only disappointed but surprised that this would occur for such an expensive TV. We lost faith in the Sony brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi ManiT,
Thank you for sharing your feedback with us. We're sorry to hear that TV won't turn on after setting it up for the first time. This does not happen often and definitely not the buying experience we want our customer to have. We do apologize for the inconvenience and we hope that you will shop Sony again in the future. Thanks again for shopping Sony. Kris
- Rated 4 out of 5 stars
2021 top of line Sony non OLED
DaveMN Posted
It's a great tv but expensive and no mini LED. The picture quality is excellent and it is much brighter than X90J, but price is also much higher. Only 75 and 85 inch models have narrow stand configuration.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi DaveMN,
Thank you for your time writing this review. We really appreciate you are enjoying the excellent picture quality of your X95J TV. Our mini LED TVs are available on the Z9K and X95K models. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. We appreciate your feedback and thanks again for purchasing Sony! - Kris
- Rated 3 out of 5 stars
Close but not perfect, some issues
dw2094 Posted
I gave this tv 3 stars but it easily could be 4 stars. I think the X95J is one of if not the best 4k LED tv in 2021. I first started off with the Sony A80J but that panel had a couple dead pixels and the screen dims when gaming and you can't disable that OLED feature so I tried the LG G1 next but I had 2 bad panels ina row so I decided to try the X95J and it was a little bit of a let down in the QC department. My only real complaint in the QC is the banding. There's horizontal and vertical banding that you can see in content and gaming in light scenes. It's faint but I notice it and it bothers me. It may not bother other. At least this panel did not see any defective pixels. The tv is really bright, too bright for my room. If you have a bright room or just like bright tvs this one will do the trick, it's bright. Black levels are good though not OLED level of blacks. Watch a movie in the daytime or with the lights on st night and then black will look black. But watch a movie in the dark at night and you can tell the blacks are slightly lifted. This tv does suffer from aARC dropouts. A few times while steaming a movie the audio dropped out. I had to back it up a few frames and then play it from there and the audio came back. It happens 2 to 3 times during a 2 hour movie. Other than the QC issues and eARC dropouts I'd say this is a 4 star tv. But if you're a gamer, go LG OLED. Lastly it's too expensive, I picked it up on sale for $3400 but am exhanging it. At $4000 this tv is too expensive for what you get. The QN90A is even cheaper and that tv has more OLED like black levels. I'd say the X95J 85 inch should be about $3200 at most for what you get. This tv will be exchanged for an 83 inch LG C1. I just think as good as this tv can be, OLED tvs are just so much better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi dw2094,
We're sorry to hear about your issue with the TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. Dark spots/dots can be caused by dead pixels, foreign material (such as dust, insects, spiders) trapped inside the panel, or physical damage.
High-precision technology is used to manufacture LCD and OLED displays to maintain a high standard of operation. However, with all LCD/OLED screens, regardless of manufacturer, there may be a small number of dots that do not change color. This is normal operation for LCD and OLED screens for all manufacturers. Most defects are only noticeable when an all-white or all-black picture is displayed and shouldn't be noticeable under normal operation.
Connect the audio system to the TV’s HDMI input terminal bearing the text “ARC” or “eARC/ARC”. To establish the connection, please follow the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-85x95j/articles/00206008
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X95J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay