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Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

Model: WH1000XM4/L
SKU: 6428314
This item is no longer available in new condition. See similar items below
  • Key Specs
    • Noise Cancelling (Active): true
    • Sound Mode: Stereo
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth, NFC (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Maximum Wireless Range: 30 feet
    • Water Resistant: false (Resists some degree of water penetration.)
    • Built-In Microphone: true
    • Carrying Case: true
    • Microphone Features: Noise cancelling
    • Headphone Fit: Over-the-Ear
    • Adjustable Headband: true
    • Battery Life: 30 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 3 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Works With: Amazon Alexa, Google Home, Apple Home (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Amazon Alexa, Google Assistant (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • General
    • Brand: Sony
    • Model Number: WH1000XM4/L
    • Product Name: WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones
    • Color: Midnight Blue
  • Audio
    • Noise Cancelling (Active): true
    • Sound Isolating: true
    • Environmental Noise Control: true (A technology that automatically or manually adjusts, or eliminates, ambient background sound to allow conversational voices to be heard clearer.)
    • Integrated Amplifier: false
    • Volume Limiting Function: false
    • Sound Mode: Stereo
    • Driver Size: 40 millimeters
  • Connectivity
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth, NFC (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Bluetooth Version: 5.0 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
    • Maximum Wireless Range: 30 feet
    • Number Of Devices Connectable Simultaneously: 2
  • Features
    • Water Resistant: false (Resists some degree of water penetration.)
    • Waterproof: false (Designed or treated to be impervious to water in certain situations. Products are tested under controlled laboratory conditions and then assigned an Ingress Protection (IP) rating to denote the degree of protection from water ingress. The level of protection may decrease over time with natural wear of the product.)
    • Built-In Microphone: true
    • Carrying Case: true
    • Microphone Features: Noise cancelling
    • Controls: Volume, Track selection, Voice assistant, Call
    • Body Metrics Measured: Not Applicable
    • Bone Conducting Technology: false
    • Lighting Type: None
    • Maximum Talk Time: 30 hours
    • High Resolution Audio: Yes (Hear music the way musicians and sound technicians intended it to be heard. Products that support hi-res audio deliver audio signals with a dynamic range and bandwidth far greater than that of a standard CD so you'll be able to enjoy pure music with outstanding sound quality. The device supports high-resolution audio signals, which more closely resemble the quality of music as it was originally recorded, with more texture and detail than can be heard via typical music streaming services or CDs.)
  • Design
    • Headphone Fit: Over-the-Ear
    • Style: General use
    • Adjustable Headband: true
    • Foldable Design: true
  • Power
    • Rechargeable: true
    • Battery Life: 30 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 3 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Charging Accessory Included: Cable
    • Charging Interface(s): USB-C (The connection for transmitting power to charge the device.)
  • Compatibility
    • Works With: Amazon Alexa, Google Home, Apple Home (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Amazon Alexa, Google Assistant (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Dimensions
    • Product Height: 9.94 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 3.03 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Length: 7.12 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Weight: 1.15 pounds (The out of box weight of the item.)
  • Warranty
    • Warranty - Parts: 1 year
    • Warranty - Labor: 1 year
  • Other
    • UPC: 027242920958

Sony’s intelligent noise canceling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear. Get up to 30 hours of battery life with quick charging capabilities, enjoy an enhanced Smart Listening feature set, and carry conversations hands-free with speak-to-chat.

  • Active Noise Cancelation: Noise-canceling with Dual Noise Sensor technology
  • Battery Life: Up to 30-hour battery life with quick charging (10-minute charge for 5 hours of playback).
  • Premium Sound: Premium sound quality by DSEE Extreme technology.
  • Touch Controls: Touch sensor controls to pause, play, skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • Speak-To-Chat: As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation.
  • Multipoint Bluetooth connection: For total convenience, the WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time.
  • Adaptive Sound Control: Smart funtion that automatically detects what you’re up to – for example, walking, waiting, or traveling – then adjusts ambient sound settings to best suit the situation.
  • Clear hands-free calling: Superior call quality with precise voice pickup
  • Wearing Detection: A proximity sensor in the earcups can detect whether or not you’re wearing your headphones, pausing your content when you remove your headphones from your head and resuming playback when you put them back on.
  • Comfort: Updated design relieves pressure for long-lasting comfort
  • Edge-AI: Co-developed with Sony Music Studios Tokyo, DSEE Extreme (Digital Sound Enhancement Engine) upscales compressed digital music files in real time.
Whats Included
  • Sony WH1000XM4
  • Carrying Case
  • Charging Cable USB-C
  • Audio Cable for Wired Connection

Q: I have the xm3's, and I was wondering what the differences in tech they had and is it even worth it? They look the exact same.

A: A few differences. 1.) Speak to Chat feature. When you talk, the headphones will automatically pause the music, so you can chat without touching any controls. 2.) They have improved the noise cancelling especially at high frequencies like human voices, great for office. 3.) 5 Microphones for better call quality. 4.) Slightly larger and deeper ear pads. 5.) Multipoint connection support. Can now connect to 2 devices at same time 6.) Bluetooth 5.0 support.

Q: One of my biggest pet peeves with headphones I have had is that I cannot charge them while I am using them. Can these be charged while in use so I don't have to interrupt what I'm listening to?

A: Considering that the included charging cord is only 8 inches long, I suspect you cannot use them while listening to them. I went and got a longer cord and my suspicions were correct, they will not turn on when plugged into a charger. Ten minutes on a charger gives you five hours of listening time, so I don't think it is too much of an issue for most people.

Q: How long will they ship it?Because i am very excited to have this headphones

A: Ordered mine on August 6, 2020. Was told they would ship about a week later (August 14). Then I get an alert from Best Buy saying that the shipping was delayed. It says that if they can't ship it by Friday August 21, then I will be refunded! Funny how on their website they are still trapping people into buying these with the promise they will ship in 2 business days only to have their order delayed. Bait and switch! I have now ordered a pair from Target and will take the ones from Best Buy back as soon as they arrive. Why advertise that they would get here so fast when all you're going to do is delay everyone's order? So DO NOT expect these to ship to you fast. Better to try your luck with another retailer like Target or Amazon. The ones I got from Target will be here by Friday (August 21).

Q: Will I be able to use these for PS4 gaming and be able to talk to people in a party chat

A: I tested this just now with my XM4. They do NOT work with the PS4 via bluetooth. You'll get an error message saying "Bluetooth audio devices are not supported on the PS4" You can use them wired when connected to your DualShock 4 controller using the speaker cable but the microphone will NOT work. Only game audio.

Q: Just picked these up this morning. Used them for atleast 5 hours now and they have started to go bad. The right ear cuff has a crazy static/popping noise. Sounds like someone is making coffee type of noise. Anyone else having this issue?

A: Yeah, I am also having this issue. I am planning to exchange mine for another pair. I had the XM3s for 2 years and never had this issue (people report that this issue was also present with the XM3s), so I'm hoping it's bad luck with this pair.

Q: How durable are these? The ear padding on my Bose quiet comfort 35 2 headphones just split open and fell apart in an unbelievable short period of time. I'm very reluctant to spend that kind of money again on headphones that just fall apart.

A: I had the same issue with QC35 (none Bluetooth). Never did with QC35 2’s. I will say this the leatherette of fue Sony’s doesn’t seem as high quality as the leatherette of fue Bose 700’s. It just feels more plastic Iike, and it attracts oils from the face quite easily. As for durability, it’s early to tell, but I’ve never heard about Sony’s fraying (not with the M3’s). Stands to reason this is the same for rue M4’s.

Q: I always wanted to buy the mx3 but they weren’t sweat resistant which sucks because I would like to use these to workout so will these be sweat resistant?

A: No, they are not sweat resistant. Sony does NOT cover damage caused by perspiration in their Limited Warranty. https://www.sony.com/electronics/support/res/manuals/4599/40e69626689f987e884c7569427d0ed8/45991062M.pdf (found under https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4#manuals) Under Sony's warranty it says: "This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer (including non-authorized online auctions), or issues due to:... (vii) contact with liquid, heat, humidity or perspiration, sand, smoke, or foreign materials" With that said, there are people that have no issues with sweat (even excessive sweat) while wearing them. So it's up to your discretion. But just be aware that Sony has covered their behinds if something goes wrong with your headphones since their exclusion of coverage is in writing. They won't replace it or service it for you for free.

Q: Can I plug the cable to my computer without using bluetooth? I want to directly connect this to my computer instead of using it wireless.

A: Hi Yasmin, thanks for inquiring about the headphones. Yes. You can plug the WH1000XM4 into your computer using the supplied headphone cord. Regards, Erin

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