Customer Ratings & Reviews
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would recommend to a friend
- Rated 3 out of 5 stars
Great product except for a small flaw
AndyV Posted
Overall this is not a bad product. It's lightweight and very durable. I really liked it and would give it a better rating except there is one feature that drops my review way down. The male threaded end had an incredibly small area to get a grip on to take off whatever sprayer you attach. What appears to be a rubber grip for you to grab on and unscrew the sprayer is also threaded, so when you grab it to unscrew the sprayer attachment it unscrews the rubber grip and not the sprayer attachment. Once you tighten your sprayer attachment tight so that it doesn't leak, you cannot get it back off without using a pliers. I want to love this product, but can't since I have to use a pliers everytime I want to switch attachments.
I would recommend this to a friend - Rated 4 out of 5 stars
Hose works well
Mikey Posted
Excellent to use and storing it is even better you can wrap it around a hose reel without it being bulky
I would recommend this to a friend - Rated 4 out of 5 stars
Good Garden Hose
Refrigerator Posted
This is a pretty good garden hose. The material is pretty sturdy and flexible.
I would recommend this to a friend - Rated 1 out of 5 stars
Garbage hose.
GreatTV Posted
This hose is garbage. I bought 4 of them less than 1 month ago and already one of the hoses unraveled at the connection of the nozzle, and sprung a leak. Thought they would last longer than a normal garden hose. but No. I usually get a whole season out of a normal hose before it heads to the trash. Very disappointed in this product. the hose inside the metal is a white small tube and clearly not designed to last. save yourself some time and just take your money and throw it in the trash.
No, I would not recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted
Dear Best Buy Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team <img src="https://s3.amazonaws.com/stratos-logos/logos/SnowJoeSunJoe.png" alt="SnowJoeSunJoe" title="SnowJoeSunJoe" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Great build quality and lightweight too
raul Posted
I set this up with Sun Joe sprinkler which I got to water my backyard plants, It is very easy to move and does not tangle easily
I would recommend this to a friend - Rated 5 out of 5 stars
Hose
Michelle Posted
Great hose easy to use and put away. It looks nice too. Great price.
I would recommend this to a friend - Rated 1 out of 5 stars
Disappointed
Disappointed Posted
Very disappointed. Got for husband's birthday so had to wait 2 weeks before giving it to him. Took it out for the first time today. Has it on no time and hose pops loose from the end screwed on faucet.
No, I would not recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted
Dear Best Buy Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe <img src="https://s3.amazonaws.com/stratos-logos/logos/SnowJoeSunJoe.png" alt="SnowJoeSunJoe" title="SnowJoeSunJoe" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Easy to handle and use.... no kinks!
Shooter Posted
Good product but wish I had the 5/8 inch instead of 1/2 Inch
I would recommend this to a friend - Rated 5 out of 5 stars
Great for sun exposure
Jala Posted
I have this hose on the south side of my home. Most hoses don’t last long because the sun beats down on them. So far this metal hose is with standing the elements.
I would recommend this to a friend - Rated 1 out of 5 stars
They make their customers feel small
Richard Posted
Terrible company, terrible support. They’ll post their 1-800 number replying to reviews, but don’t actually offer a solution. When you call, you get runarounds and they aren’t direct with their customers. Their supervisor that spoke with me, she was repetitive and condescending.
No, I would not recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted
Dear Richard,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe <img src="https://s3.amazonaws.com/stratos-logos/logos/SnowJoeSunJoe.png" alt="SnowJoeSunJoe" title="SnowJoeSunJoe" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
GREAT
elizabeth Posted
This is the best water hose.. we have so many animals to feed and water and it's a really durable hose
I would recommend this to a friend - Rated 1 out of 5 stars
Disappointed and let down
Angie Posted
So very disappointed at how quickly it broke. The nozzle broke off from the interior tube as well as the outer casing of the hose after only 4 x uses just watering my garden and to fill up a small adobe pool. Really poor quality which is the opposite of how durable the product is advertise.
No, I would not recommend this to a friendBrand response from Snow Joe + Sun Joe
Posted
Dear Angie,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe <img src="https://s3.amazonaws.com/stratos-logos/logos/SnowJoeSunJoe.png" alt="SnowJoeSunJoe" title="SnowJoeSunJoe" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Great for heavy duty use
Jakeuuuuuuuuuuu Posted
use it everyday in a construction easy to carry brought another 3 for home use
I would recommend this to a friend - Rated 5 out of 5 stars
Gardening
Rene Posted
Great for your presurre cleaning equipped anf for gardening
I would recommend this to a friend
