Customer Ratings & Reviews
See more imagesSwann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio - White
- Model:
- SWIFI-PTCAM232GB-GL
- SKU:
- 6423300
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Love this little camera!
MichaelJ Posted
I wanted to write a review about this Swann Pan tilt Security camera because I am very happy with it. I found the set up to be very simple. Just plug it in and download the app. The camera turns 360 degrees very quickly I really love this little camera, I find it super fun to use. When my wife and I are out of the house it is great to check on my Mother in Law and make sure she is oK. My wife loves it because of that. She likes to check and see what her Mom is up to. My Mother in Law has some health issues so this camera makes my wife happy when she checks on her. What a great way to give peace of mind. It is a simple device that was fairly inexpensive. It makes me think that I might get rid of the monthly bill my alarm service is charging me. I would highly recommend this product.
I would recommend this to a friendBrand response from Swann
Posted
Hello MichaelJ,
Thank you for reaching out to us and sharing your feedback on our Swann 1080p Powered WiFi Pan & Tilt Camera. Your detailed feedback gives us a great understanding of how we have since improved your security scenario with our system. We hope you enjoy all the features this system has to offer.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/> - Rated 5 out of 5 stars
good camera
gary Posted
great camera. very clear picture. has all the features that you would want. even the night vision is clear. wasn’t expecting it to be this good.
I would recommend this to a friend - Rated 4 out of 5 stars
Its ok
Jamduk Posted
It's a good product and very responsive camera but its app on android phone need to upgrade for like deleting all recordings.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Camera
Alfredo Posted
Camera was the best camera I ever bought easy to install and easy to handle very clear picture excellent camera
I would recommend this to a friend - Rated 4 out of 5 stars
Swann pan and tilt
Kendrick Posted
So far it is all good with the rest of my Swann cameras, simple security worth having.
I would recommend this to a friend - Rated 5 out of 5 stars
Better than expected
Maestroo7 Posted
Love it better than my expectations I am not good with setting up cameras but this one was quiet easy to set up picture quality exceptional
I would recommend this to a friend - Rated 5 out of 5 stars
Good indoor security camera
Elitebby Posted
So far this has work great for me no issues. I use this in my garage because sometime i forget if have closed my garage or not.
I would recommend this to a friendBrand response from Swann
Posted
Hello Elitebby,
Thank you for reaching out to us and sharing your positive feedback on our Swann - 1080p Powered WiFi Pan & Tilt Camera. It is our goal at Swann to make great security systems easy to use and affordable. We hope you enjoy all the great features this system has to offer. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is greatly appreciated!
Please let us know how we may further assist you,
Thank you,
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
best camera
eddy Posted
it is a very good item someone can have it ever the best camera
I would recommend this to a friend - Rated 5 out of 5 stars
Great camera
BestAcheter Posted
The product is really good and very happy with the purchase.
I would recommend this to a friend - Rated 5 out of 5 stars
Great camera for beginners
Johnny49 Posted
Great for all around home security with no subscription.
I would recommend this to a friend - Rated 1 out of 5 stars
Not worth your time
Dave495864 Posted
These cameras are junk. The app is horrible and cameras do not connect. Customer service sent me a beta version of app and still did not work. These were returned
No, I would not recommend this to a friendBrand response from Swann
Posted
Hello Dave495864,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio. Some experimentation with locations may be required to get the optimal signal, check the signal strength in the app to give you a guide on the most suitable placement options. We are sorry to hear that you have since returned your system due to the issues you experienced. Your feedback is important to us.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/> - Rated 2 out of 5 stars
not worth the money.
BestbuyRules Posted
IT STOPS working with the app all of the time. Swann doesnt support it long
No, I would not recommend this to a friendBrand response from Swann
Posted
Hello,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - 1080p Powered WiFi Pan & Tilt Camera, w/ Siren & 2-way Audio. Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. For the best experience, we would recommend that both devices be connected to a high-speed network. If your mobile device is not meeting the bandwidth requirements the resolution may be lower than desired or will not connect at all. Please reach out to a member of our technical support team and provide your Internet upload and download speeds. This will help us troubleshoot your device. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 2 out of 5 stars
Not worth it
Mario Posted
Not that great slow panning with a great deal of lag. Also not 1080p. Returned.
No, I would not recommend this to a friendBrand response from Swann
Posted
Hello Mario,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann 1080p Powered WiFi Pan & Tilt Camera. The camera has 3 different settings for streaming quality; low, medium, and high. If you are having problems streaming you can lower the settings and test to see if it improves. Note that lowering the stream settings does not affect the quality of the recordings. If you have very fast upload speeds you can set your camera to high, but if your upload speed is not that good then we recommend you use medium or low for the streaming setting. We are sorry to know that you have since returned your Swann System. Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/> - Rated 5 out of 5 stars
Awesome streaming Camera with Cloud
ShaunMalik Posted
Love that camera, compared to camera before audio quality is awesome. Stays online and let's you record live superb quality
I would recommend this to a friend - Rated 3 out of 5 stars
indoor security camera
MrMopar Posted
It's ok not the greatest picture quality.......................
No, I would not recommend this to a friendBrand response from Swann
Posted
Hello MrMopar,
Thank you for reaching out to us and sharing your feedback on our Swann 1080p Powered WiFi Pan & Tilt Camera. The camera has 3 different settings for streaming quality; low, medium, and high. If you are having problems streaming you can lower the settings and test to see if it improves. Note that lowering the stream settings does not affect the quality of the recordings. If you have very fast upload speeds you can set your camera to high, but if your upload speed is not that good then we recommend you use medium or low for the streaming setting. Your feedback will be shared with our support team to look into potential bugs within the software. We also would like to know more about your experience and how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/> - Rated 5 out of 5 stars
price
keiths98 Posted
no extra monitor fee for basic stuff in garage to make sure i shut the door
I would recommend this to a friend - Rated 5 out of 5 stars
Nice Unit
floorlizard Posted
Perfect for all of my needs. Great price from Best Buy as well.
I would recommend this to a friend - Rated 2 out of 5 stars
Not secure
Tonya Posted
Not secure according to my internet provider it’s wasn’t easy to assemble either had to return it
No, I would not recommend this to a friendBrand response from Swann
Posted
Hello Tonya,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann 1080p Powered WiFi Pan & Tilt Camera. Since these cameras will operate over Wi-Fi, it is important that your camera be placed in an area where the connection is not likely to be interrupted. Please contact a member of our technical support team with your Internet upload and download speeds. This will help us troubleshoot and diagnose the issue is you are currently experiencing.
We are sorry to know that you have since returned your Swann System. Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/> - Rated 2 out of 5 stars
Quality
JCmeza11 Posted
Really bad image quality, audio is not as clear as other similar products
No, I would not recommend this to a friendBrand response from Swann
Posted
Hello JCmeza11,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann 1080p Powered WiFi Pan & Tilt Camera. The camera has 3 different settings for streaming quality; low, medium and high. If you are having problems streaming you can lower the settings and test to see if it improves. Note that lowering the stream settings does not affect the quality of the recordings. If you have very fast upload speeds you can set your camera to high, but if your upload speed is not that good then we recommend you use medium or low for the streaming setting. Swann will continue to release new versions of the app and camera firmware to improve your experience. When a new camera firmware is available, the app will show an Update Available message on the main screen. Swann highly recommends that you update your camera firmware to take advantage of the latest improvements. Please follow the instructions in the User Manual for how to update your camera’s firmware. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Swann.jpeg" alt="Swann" title="Swann" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>