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Rating 4 out of 5 stars with 23 reviews
KyleF Posted
Easy setup with sound and 1080p. Great night vision. Best of all you can hook it to your router, view live video and get alerts real time for FREE. FedEx cane in the afternoon and the other is leaving for work at 430a. WORTH IT!
Posted
Hello KyleF,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Hellf1re999 Posted
I just got my cameras and yhey are by far the best i have used. Setup was a piece of cake. I would highly recommend these to my family and friends. Night vision and distance is by far the better ive seen.
Posted
Hello Hellf1re999. We are glad to know that you are happy with your most recent purchase of our Swann System. We hope you continue to enjoy all the great features the system has to offer and thank you for recommending our products to family and friends. Please visit our support page if you need assistance.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
you ever need assistance.
RafaelR Posted
They are good cameras. They have a good view, good movement. I recommend them.
Posted
Hello RafaelR,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
JamesN Posted
easy to install and works great this is the second unit that i purchased
Posted
Hello JamesN,
Thank you for reaching out to us and sharing your positive feedback on your Swann System. Your feedback is important to us. If you ever need assistance with your Swann product, please visit our support page on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
jss2167 Posted
easy set up and affordable! easy to use...........
Posted
Hello jss2167,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Jose Posted
Great picture quality but it doesn't do continuous recording 24/7. You need to add an internal hard drive to do so. This is the only issue a found but is a good product for the price.
KevinM Posted
Good enough considering the price. I only wish the resolution was much better.
MelissaC Posted
Happy with the purchase. Videos come in extremely clear. Love that there is no monthly charge v
Posted
Hello MelissaC,
Thank you for sharing your 5-star review! We appreciate your feedback.
LV - Swann Team
ArielR Posted
Nice Camera I really appreciate to the shop, Thank you!!!!!
Posted
Hello ArielR,
We are thrilled to know you are happy with your purchase. Should you need assistance in the future please fell free to reach out. You can email us at tech@swann.com.
Thank you for being a valued customer.
LV - Swann Team
BobbieS Posted
Works very well. Glad to have security system up and working.
Posted
Hello BiobbieS,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We are glad to have helped to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
DarlysB Posted
Very good product, easy to install, and very good quality
Theresaw Posted
This product, was just the item, i had needed because i wanted to get away from the other product thst would help keep you and family safe. I like best buy store that have great prices for modt of the lastest priducts.
Posted
Hello Theresaw. Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
JoshS Posted
Just opened my package and the cameras are white. All the pictures in the advertisement show the cameras as black. That was the main reason i went with this setup, it was suppose to be all black.
Posted
Hello JoshS,
We apologize for the experience you had with your Swann kit. The cameras included in this kit are in fact white and the incorrect image is displayed. We have raised this to our team to be corrected as soon as possible. We thank you for your patience.
Your feedback is important to us.
LV-Swann Team
TammyW Posted
I love the camera the est I could’ve purchased and I got them at a good deal it was my lucky day!
Posted
Hello TammyW,
Thank you so much for your positive feedback! We're glad you had a great experience with your Swann system. We hope you'll continue to enjoy all of the great features our systems have to offer.
Your feedback is important to us.
LV - Swann Team
AlbertodM Posted
Low costo(offer), high quality, im si happy with this purchase
Posted
Hello AlbertoM,
Thank you so much for your positive feedback! We're glad you had a great experience with your Swann system. We are happy to learn your Swann system has improved your sense of security. Please visit our support website for assistance and let us know how we can improve your experience.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
JacobC Posted
Truly not the best quality when it come to recording video. If u can make it record. Still trying to figure this thing out and I’ve had it for awhile. Can’t even get this thing to work.
Posted
Hello JacobC,
We are sorry to learn you are experiencing issues with your product. There are many variables as to why your system may be malfunctioning but what you are describing sound like it can be fixed by adjusting the settings on your system. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. Please also note that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below.
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 903
Your feedback is important to us.
LV-Swann Team
Casa Posted
Ended up returning them because there is no sound feature. The camera quality also is not the best.
Posted
Hello Casa.
Thank you for sharing your feedback. We apologize if there was any confusion. This product does not advertise audio because the cameras do not come with audio. If you are looking for a system with additional features our NVR products have PoE, Two-Way Talk, Face Recognition, and more! If you need assistance choosing the right product for your needs or would like to provide us with additional feedback please visit our support page or contact us over the phone.
https://support.swann.com/s/ .
Your feedback is important to us.
LV -Swann Team
MarioA Posted
The worse system i bought. I purchased a new item and they send me a used item. Not good fir customer service. Dont order on line cause you dont know what your going to get. The best buy customer service are the worst ever.
Posted
Hello MarioA,
We are sorry to hear about the issues you encountered with the Best Buy customer service team. Please keep in mind you are leaving a review on the Swann product listing. We suggest you contact Best Buy directly to sort out your issue. If you need technical support on your Swann product, please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
FernandoM Posted
I am very happy and very impatient to now have my new cameras, had to wait more than expected but finally zoon
Posted
Hello FernandoM. I believe you are writing a review on your Best Buy experience and not your Swann product. Please reach out to Best Buy for any concerns regarding your order. If you need assistance with your Swann product, please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV-Swann Team
Ramon Posted
Haven't installed it yet. When I purchased it in the. ad, it said wireless. It is not wireless. So I have. corners and adjustments that I need to negotiate.
Posted
Hello Ramon. We apologize for any confusion from any ads you may have seen. This is a wired system meaning you need to run the camera's cable to the DVR for video and connected to an outlet for power. For further assistance, please visit our support page or contact us over the phone
https://support.swann.com/s/
Please let us know how we may further assist you.
Thank you,
LV-Swann Customer Support