Customer Ratings & Reviews

Good quality cameras, and very good resolution. I recommend them.

Love the quality of them I don’t regret it at all also good price

This is my third Swann Security Camera system, their technology continues to deliver innovation, reliability, and bottom-line, Security for my home, property, and business. Have had three other camera security system and hands down Swann has become my go to system. Main reasons being security, ease of installation, use, management, and monitoring. Swann offers a 24/7 DVR system which does not require a never-ending subscription fee that some/many systems now force upon you and remains online even if Internet connections go down. Everything you need is right in the kit, four 4K, cameras, NVR 2TB drive, four 60’ ethernet cables, ethernet for internet, mouse, and HDMI cable. Installation is straight forward and familiar if you are acquainted with DVR/NVR type systems. The installation guide come with three steps labeled 4-page guides. Excellent documentation that is easy to follow with illustrations. First follow the instructions for hardware. Next step download and install Swann Security APP to your phone, which will guide your through the system setup. The system has the right ingredients backed into the system providing you with rock solid security monitoring from home or across the world. One of my favorites of this system is the use of Ethernet cabling to the cameras, simplifies installation and is an industry standard. Previously on systems I had to run camera cable and additional power to each camera, Swann provides the power via the RJ-45 ethernet cable. The video images are clear full of color and night monitoring is superb. Play management is straight forward in searching for a specific time and camera. One feature is the ability to scroll down the previous videos along the side of the screen to locate video(s), good stuff. The Swann Mobile App is well done, when you open the App, you are viewing live feeds from your cameras that you can scroll through and select. With just a few clicks you can access recorded media and easily search through by date, time, and camera. It just does not come any simpler. The system camera’s “State-of-Art” upscaling capability brings the action/evidence into focus to examine minute details. This comes in handy when focusing in on what someone has in their hands, I have benefited by this when police officers were examining a crime at a business. Swann has been in the security business for 30 years and is knowledgeable in the field of home and business security. Have been trusting my business and home to their systems for years for a reason, they work 24/7.

This is the best equipment for my business. I already referred to my business community to use this equipments.

MODEL REVIEWED SWANN - MASTER SERIES 8-CHANNEL, 4-CAMERA, INDOOR/OUTDOOR POE WIRED 4K UHD 2TB HDD NVR SECURITY SURVEILLANCE SYSTEM MODEL:SONVK-876804-US HEADLINE: GOOD UPGRADE TO 4K SECURITY CAMERAS – SHARP IMAGE NIGHT / DAY OVERVIEW: The SWANN - MASTER SERIES 4K NVR SURVEILLANCE SYSTEM was very easy to setup and get running right away. Everything you need is included in the box. Simply hook the NVR (Network Video Recorder) to a monitor or TV, the Mouse to the NVR, and your NVR to your WIRED Network (eg Router backport). I do recommend that you test everything before permanently installing the cameras. Speaking with 20 years of security camera experience it is much easier to do updates and get all your settings / labels, etc perfect before you climb up on a ladder. The cameras are very lightweight, but have a pretty good 4K image capture, especially at this price point. By way of comparison, each camera on my current (5 year old) system cost almost as much as the entire SWANN - MASTER SERIES 4K NVR SURVEILLANCE SYSTEM with 4 Cameras and 2TB NVR. The SWANN 4K cameras are finally edging out my old 2K cameras in image quality and sharpness. As an added benefit the included cameras are connected via POE (power over ethernet) as were my old cameras, so I can just unplug the old cameras and plug in the new ones from SWANN. I like that the SWANN - MASTER SERIES 4K NVR SURVEILLANCE SYSTEM has a built in POE switch to control and power each POE camera. There are 4 cameras included, but the system can be upgraded to 8 cameras with the included (built-in) POE switch. SETUP: The setup is very straight forward, you can use mobile apps or the NVR itself with you own monitor and included mouse (that is what I did). It takes a while to tweak all the setting to your needs. You can setup events to record, event alerts, face (person) recognition, recording schedules and more. You can mask (block out) unwanted items in your camera view. For example, I block views of the neighbor’s property, so that only my property lines are visible in my recordings. You can change the recording resolution of each camera, as well as frame per second and more. Because these are IP cameras, you can also control the cameras directly, for additional fine tuning of each camera. Just type the IP address of the camera into your browser (assuming you are on the same network). FYI, the cameras can also work with most IP based NVR’s in case you need some time to transition everything over to the new SWANN - MASTER SERIES 4K NVR SURVEILLANCE SYSTEM. When I first plugged the NVR into my network it recognized there were updates available, which I installed before completing the setup. SUMMARY: At this price point, the SWANN - MASTER SERIES 4K NVR SURVEILLANCE SYSTEM is one of the best I have used / tested (~ 10 systems over 20 years). One very tiny nit, is that the included ethernet cables are pretty cheap quality. They get the job done, but only include 2 pairs of wires, instead of 4 pairs used in standard grade cables. That is all they need, but the wire is not very rigid and easily kinked. For me, I already had cable run, so that was not an issue for me.

This is a very good security and surveillance system that misses the mark of being truly excellent. The system includes four cameras, a base unit with 2 TB of storage, and all of the mounting and wiring hardware necessary to begin surveillance. As with most security systems, a monitor is not included. I have a few problems with how this system is advertised versus how it performs, but I think it is a remarkable system given the price. Quality for surveillance systems is going up and prices are going down and this system falls in a desirable intersection of those two trends. (1) The base unit allows for eight cameras to be connected; four cameras are included in this package so you can expand your surveillance capabilities if you need to. (2) Setup for local surveillance (without establishing a remote connection) is intuitive and fast - setting the base unit up was much simpler without referring to the included guide. (3) Power to each camera and video from each camera is established by (included) ethernet cables - each of which is 60' long. Because of the bulk of these cables, I think they might create a problem for mounting outside - not a negative for this system, but something that the end user should consider before seeing what is inside the box. (4) It is VERY confusing that each camera has a connection for an ethernet cable but also has a connection that appears to be for a power source (see photo below). The second cable from the camera is unused and is useless in this system. None of the included instructions addresses this. (5) I like the camera feed from these camera a lot, but there are a few things that need to be addressed. The images I am seeing do NOT look like anything 4k. And the overview for this product states: "You'll be able to see fine details essential for evidence with state-of-the-art upscaling cameras that cleverly create a 4K display resolution...". So I believe that the image being recorded here is an upscaled image that is not the natural image of a real 4k camera. That detail really bothers me. The images are good but not great - they are NOT 4K. (6) Low light imaging is very good but far from excellent. Their specifications suggest that color imaging is preserved into near total darkness - but that is not the case. Black and white recording through infrared lighting is effective (with some ghosting). Infrared lights from the cameras are strong and helpful but their radius of effectiveness is FAR short of the claimed 130'. (7) Motion detection is REALLY good here. (8) The Swann security app looks amazing (from pictures) - but I am planning to use this system locally without a remote hookup. Overall: This is a very nice surveillance system that doesn't live up to its 4K claim (because it's upscaled 4K). Images are very nice but not excellent and low light images are stellar in black-and-white (infrared) and having a 2 TB drive is solid! I wholeheartedly recommend this system, especially at this price - but you need to understand that some of their claims are a little misleading.

It has LED lights but doesnt come with power adapter. Only thing I dont like is the light option doesnt have motion option

I'm not the most tech savy guy or handiest of person, so installing a security camera and setting it up was a little intimidating. Luckily we have youtube and some other reviews to help. I also have an older dvr 2k swann system that was installed by professionals years back. This also helped me with this current system. After watching a couple of videos, I had the system set placed in the room where I wanted the recording unit placed. Unpackaged all the wires and plugged into the unit to make sure everything was upadated and working properly. Really glad I did this before fishing all the wires through the walls. I think this was the hardest part and if I had to do it again, I would hire someone. LOL. Way too old to be climbing in the attic. But what was nice was that being an nvr system, the ethernet cable not only carry video signals but also power the camera. My older swann did not do this, therefore I got a ton of power cords near the recorder (look at attached picture). It really is ugly and looks like a mess. This new unity is a lot cleaner. The system itself is pretty much the same though as my older unity. The only feature this unit has is a better, 4k vs my older 2k and audio recording. Both of those was enough to make the upgrade worth it. Add on the single ethernet cable hook up and it was a no brainer. The system has a bunch of features like heat and motion detection with zone setting. You can set the system to email and send you an alert if anything in your preset zone is triggered. I turn mine off because all my cameras are on the exterior of the house and I get a lot of false alerts. Not sure if i can blame the cameras because it is covering a wide area and with cars and mail workers and delivery people and animals, something is always setting it off. You can set the recorder to only recording when it senses motion or people. I just set it to record 24hr a day. Compared to my older unit, the recording quality is outstanding. Oh, and the Swann app is awesome. Very easy to set up and use. That saying a lot from a guy who isn't very tech savy. Really love Swann security systems.

PROS: * No service subscription! * PoE * 2-way speaker on each camera * Easy to setup NVR * Access cameras with mobile app * Easy to replace HDD CONS: * You may need to hire someone for installation == SETUP == The most challenging part of setting this up is the camera placement and running the cables to the NVR (which needs to be next to your router). This really depends on your home/building and if you feel comfortable doing the install yourself. Swann does include an installation card, which will help guide you to setup an appointment and work out the costs to have a profession come out to setup the cameras and run the cables. For the NVR, it couldn't be easier. You just need to go through a couple menu prompts to set the admin account for the device, date/time formatting, NVR name, and video encoding format. The front of the NVR has two USB ports, which are used for transferring footage from the NVR to an external drive or thumb-drive. You'll also need to create a Swann account (if you don't already have one) in the mobile app. Once you're logged in, you just need to use your phone's camera to scan a QR code on the NVR display to link it to your account. Then you're done! Now you can access your footage from either the NVR or the mobile app. == PERFORMANCE == Footage looks great, even at night! The audio recording isn't amazing, but I appreciate that it's there. Facial recognition, person/vehicle detection, and thermal sensors are nice options, but the range is only good for UP TO 32 feet. So, again, your building layout and where you're placing the cameras really matters. Each camera is equipped with two (really bright) spotlights. These are great for acting as a deterrence or helping you get to the door safely at night. Swann states that the cameras are IP66 rated, with an operating temperature between -22F to 131F, but I'll have to wait a few months to see how they hold up to a Minnesota winter... The NVR storage comes with a 2TB Seagate HDD, which is user-replaceable (just six screws to open up the NVR). I appreciate that Swann made it easy to access and replace should it ever fail. I'm not worried about the storage capacity, since the NVR will record over the oldest footage once the drive is full. If you want to keep all your footage, you'll either need to connect an external storage device to transfer the footage, or use a cloud back-up (which will require a subscription). == FINAL THOUGHTS == I'm really happy with my new setup. Once the cameras were installed and the wiring was sorted out, I don't need to worry about anything. Unless I want to save a particular event, I don't even need to interact with the NVR. If you're considering getting a wired security camera system, this is a solid option!

The picture quality is great, configuring the cameras with the mouse not so great. There are several detection setting in the software which give the message "Connected ICP does not support intelligent Analytics" such as, PID, LCD, SOD, FD, CC and Sound detection, but it only supports PD. FD face detection would be nice, wish I knew what model supported all these options before I purchased. I had to go to the Swann website and download the full manual to get my answers. When the footage is reviewed, you can't scrub through it sliding the mouse cursor, left click, and it will start playing at that location. Overall picture quality 5 stars, navigating the system with the mouse could be greatly improved. Not using the phone app because no internet, updated with internet then moved to location.

I would like to thank the manager Ruben C. from the El Paso TX Geek Squad and his wonderful team, Raul M., Richard G., Glenda C., Alexzander R., Vince R, and Ricardo. They truly went above and beyond on my camera installation not just with the outstanding quality of work but they paid attention to detail. They ensured that their installation not only looked fabolous but the installation was so detailed that the install not just complimented my home but looked as if the cameras were installed with the purchase of the home. If you are ever looking for quality at its best and truly want to capture all that's important to you when it comes to the security of your home, then you definitely need to personally request this A team by name, for they never get it wrong. They are truly among the when it comes to a quaility and standards, you wont just get your'e average installation here I promise this, this team goes beyond, ensuring all measurements are precise, treating your home as if it were their own. Corporate I ask that you read this and see that these pictures stand as testimony for you to witness that this service that was provided to me by this crew should be recognized, rewarded by promotion, and this installation should be standarized throughout all the Best Buy stores. Thanks again El Paso Geek Squad; Ruben you and your amazing crew will continue to receive my business as well as refer you throughout the military community.

I have set up many security camera systems over the last few years. This is my second Swann PoE NVR system. The Swann - Master Series 8-Channel, 4-Camera, Indoor/Outdoor PoE Wired 4K UHD 2TB HDD NVR Security Surveillance System has just the right combination of features for a reasonable price. The setup process is straightforward, with good printed multilingual documentation and easy to follow instructions. Setting up the NVR with the smart phone app is made easy by scanning the QR code found on the NVR label. Image quality is great at 4K, though it could be a bit choppy over the network depending on your Internet connection speed. All consumer-grade 4K security camera systems are limited to 15 fps @4k. You can get 20fps at 1080p or 2k resolution. This NVR system allows you to configure each individual camera channel to its own resolution/fps combo. You can also specify different resolutions for recording/playback and mobile app playback. These cameras are stuffed with many features. The built-in powerful LED spot lights are very bright and provide color night vision. Additionally there are heat and motion detection sensors as well as powerful infrared night vision. You can set up person or car detection and custom alerts at different times of day. Moreover your recordings can also be backed up to your Dropbox account in case your NVR gets stolen. The Swann Security app for Android or iOS is easy to set up and Swann is always working on bug fixes and improvements. It still requires you to register and set up a cloud account with Swann, that could also be used for enhanced cloud recordings and features for an additional subscription cost. Alexa and Google assistant integration is included. I tried it with my Fire TV cube and it displayed live view cameras on my 4k TV. All in all, this is a reasonably priced security camera system from a reputable manufacturer, with great image quality and tons of features not found in other similarly priced systems.

I bought this home security cámaras this past weeknand i install them right away, they were very easy to install. The quality of the view is awesome, very clear and without statics. I recommend it to any home owner, its a great advantage having them. I really feel protected.

I have had several camera systems. Samsung, Arlo. These ones are really nice and good quality. High resolution clear images. Easy to install, update the Nvr, etc. Of course you'll have to run the wires but either way youre running power or the wire. Speaking of which, Swann should give you a couple 100ft cable options with this kit. Thats my only complaint.

Exceptional 4K clarity, reliable system, easy setup!

We have been using our system for about 2-3 months now. Easy to set up and install if you know how. Pleased with the quality and ease of use.

Great quality cameras but the system itself is hard to learn. I've had it for a month and I still can't figure out why the audio keeps turning off on me. But once I figure it out it'll be an amazing security camera system to havem

very happy with clarity of cameras and storage ability the settings between human and cars works well

Do not buy this! You might get lucky and have a working product, but if anything goes wrong this company has the worst customer service I've ever experienced, if any. After installation, one of the 8 cameras suddenly stopped working and we contacted the manufacturer about exchanging it. It took a day for them to respond after our initial "chat" with a representative online. The called us around 6am and wanted us to live troubleshoot while they were on the phone with us. Even having some tech experience, it was difficult for me to work with the rep cause of how impatient he was. After it was clear that the camera itself was not working, we were told they would replace it. He called back the next morning, again around 6am, but did not leave a message. After that, it's been two months and we haven't had our camera exchanged. I've chatted online with a representative again, twice, and nothing. The last person told me they'd send the form via email after our chat. That was days ago. I have found a phone number to call them and the first thing you hear is an automated notice that the company "does not tolerate verbal abuse or physical threats to their employees". That's a good sign that customers must feel distress enough to blow up when they finally make contact with an actual person. Here's the thing, the cameras look really good. It's a great upgrade from our last system. But it doesn't mean anything if the product is faulty from the box and the manufacturer's warranty is impossible to honor somehow. Unfortunately, at this point we've passed the return period for Best Buy, but we're trying to hold the company itself accountable for being so careless.

This is an upgrade to the old one I had and so far easier to install and quality is good.