Customer Ratings & Reviews

Purchased a neck pillow and it didn't work for me! I followed the guidelines to get the right size, but it is just to firm for my neck issues. I contacted customer service and they said sorry you are unhappy but there are no refunds on pillows although they offer a 90-day sleep guarantee on a mattress. Most of the other pillow Companys offer a refund if it's within the time frame. Won't be purchasing from Temper-Pedic again! I realize that everyone's experience is different, and probably 9 out of 10 the pillow is a good fit but how Customer Service handles issues is important when purchasing!

[This review was collected as part of a promotion.] This is my second purchase as my original one was losing some of its solid support for my neck after close to 4 years Surprisingly my back problems also went away after I started using it This pillow enables me to get a good night's sleep. Otherwise I don't sleep well.

[This review was collected as part of a promotion.] Pillow perfectly contours my neck and head to ease my pain while sleeping. Perfect size.

Like two hands gently support your neck. But with a softer touch. I have had one of these pillows for years and was recently parted from my pillow. I had to get another one as I immediately noticed the difference it meant to my neck and consequently the rest of my day. No pain and stiffness with this pillow supporting you.